https://www.assistwireless.com/open-internet-statement/. You will listen to the ringing if it exists near you. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Pension Grant Letter,should contain the following basic information: FPHA award letter,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. You won't have to go a day without your phone. Find and Select APN and type in Wholesale, select ok. Leave all others Blank. If the device is defective, it may be covered by the phones warranty. Proper guidance can assist you in getting a replacement phone on time from assurance wireless. Good news is there are many ways people can qualify and apply. And, when broken or damaged, your assurance phone can hamper your daily work like communicating with friends & family, online business or learning, and even urgent health care services. We value our customers, and we are happy to answer your questions. Calling 611 from your Lifeline device and following the automated prompts. You'll be asked to enter standard information about yourself for the purpose of identification. If your phone malfunctions for any reason other than physical damage, Assist will repair or replace it for free within the first year. Are you worried about the replacement of your assurance wireless phone? In this case, you will take a laptop or tablet to log in to your Google account and then enter Find my Android Device in the Google search bar. If you are applying based on income eligibility, you will need to provide a copy of last years state or federal income tax return or 3 consecutive months within the past 12 months of your pay stubs, Social Security benefits statement, Veterans Administration benefits statement, Retirement/Pension benefits statement, divorce decree or child support document, or Unemployment/Workers Compensation benefits statement. An eligible household is limited to one monthly service discount and a single one-time device discount. Phone replacement as a California lifeline member. The company offers inexpensive Lifeline wireless phone service for low-income individuals and households and for those who qualify for government assistance or veterans programs. Assist Wireless is a lifeline ETC (eligible telecommunications carrier). You have 30 days to add a new device to your account before your service is terminated. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. After you select either English or Spanish, your phone will be ready to start making calls. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Getting a new phone from assurance wireless is an easy process. Please reach out to our support team at (855) 392-7747 for Lifeline device assistance to submit a request to temporarily suspend your account before you get your Lifeline phone upgrade. Click here to update your PIN now Account PINs must be: 6 numbers Under the Lifeline program, phone companies like Assist Wireless offer low-income and other disadvantaged customers free or cheap phone service. If they will be able to obtain an unlock code from the manufacturer, they will provide it to you along with the step-by-step instructions to unlock your device. If your Assurance wireless phone break in the first year, then call 1-888-321-5880 assurance wireless customer care number. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. It would be best if you spontaneously described what occurs to you by contacting the assurance wireless customer care center. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND TRIBAL LIFELINE. Again, the phone turns on and follows the steps seen on the screen. Select the three dots on the top right of your screen and select save. Please call our toll-free customer service center at 1-855-392-7747 What Paperwork Is Needed to be part of the assist wireless Lifeline Program? A copy of a document that shows you are enrolled in one of the above programs. If you have a GSM phone, it must work with T-Mobile, if you have a CDMA phone, it must work with Sprint. It is better to know that you will let a one-year warranty offer only for new model phones. TheISPfamily.com is your new place to read ISP information,internet guide, Cheap Data plans, TV channel lists,TV Guides, ISP reviews, Internet gadgets, and other useful reads. Assist Wireless services are compatible with all unlocked T-Mobile-compatible GSM devices and all unlocked Sprint-compatible CDMA phones. Go to a store or call customer service to see if there are any deals you can take advantage of. AirTalk Wireless offers eligible customers free smartphones with free monthly cell phone service. For information on qualifying for Lifeline, please see the How doI qualify for Assist Wireless Lifeline Phone Service sectionabove, or visit our How to Qualify page fora list of Lifeline qualifying programs and income thresholds. Assurance Wireless Lost Phone: How do I track it? It is important to note that you must provide your phone details to the assurance care agent. A new assurance phone comes with a one-year warranty. Whatever it might be there is a procedure to replace assurance wireless phone. In the activation process, they will ask you to give the PIN code of your assurance wireless account. Yes. In some situations, your mobile service provider will give you a new phone at no extra cost. If your Assist Wireless phone doesnt work, contact customer service and explain the situation. One of these kinds of businesses is Assist Wireless. Here, you will use another phone for getting. Sometimes, it may instantly or take a few days. Assurance Wireless Replacement Phone: How do I Activate it? You may also visit an Assist Wireless Retaillocation(OK only) or any Assist Wireless Tent to enroll. As such, Assist Wireless is compatible with T-Mobile, Sprint, and other MVNOs that use either T-Mobile or Sprints network (or both). If your phone breaks, your warranty may come in handy, and you can replace your lifeline by purchasing one of the models available in stores. However, if the above processes do not work with you, you will be sure your phone is lost or misplaced. PHONE OFFERwith qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Replace a device. Find and select name and Type in pwg, select. 3. If you are out of minutes it will prompt you to refill. You can do so by: If you are out of data you can purchase more using the above methods. To check the coverage in your area, visit assistwireless.com/coverage-maps. They will let you enjoy all their benefits in your state sustained by your replacement phone. You can use Googles Play Stores Find My Phone app to track down your misplaced Android device, Apples Find My iPhone app to do the same, or dial your phone number to get a location update. you have the option of upgrading your phone every two years. Apply for your free phone and Lifeline phone service online at any time. The ACP monthly service and device discounts are cannot be transferred to other individuals or households. And will request them to port-in number. Assist Wireless partners with Guard Assure to offer our customers device protection plans. Assist Wireless partners with Guard Assure to offer our customers device protection plans. Feel free to contact the customer care team at 1-888-321-5880 if you broke your phone or malfunctioned. We've got answers We value our customers and we are happy to answer your questions. If you purchased it on www.accesswireless.com you will need to contact our handset supplier at AccessWirelessSales@q1w.net or call 407-856-2633 during their business hours, M-F 8am - 5:30pm EST. However, Assist Wireless usually offers at least one free phone option for lifeline consumers. If youve tried everything else and still cant find your phone, please contact Assist customer support right away so they can temporarily suspend your service to prevent unauthorized use of your account. A phone will be delivered to your mailbox a few days after your application is approved. If you are experiencing issues with your data or difficulty accessing the internet, we first recommend checking your data balance. Featured review. So, dont worry if your phone doesnt work well within the first year. There are several options for replacing your phone or other device. After that, the authority will decide how to solve it. Lets find out what the policies are. This means you may need to provide us copies of the proof that shows you are eligible for Lifeline each year. You will be glad to know that its proprietary is totally up to a virgin mobile company. He has worked in the internet service provider industry for over 6 years and has a wealth of knowledge and experience. Alternatively, You can replace your lifeline by purchasing one of the models available in stores. What can I doifI lose my assurance wireless phone? You can get Assist Wireless in Oklahoma, Arkansas, Missouri, and Maryland. Please note that data is required for sending picture (MMS) messages. Assurance Wireless Phone: Warranty Principle, Does Verizon Work in Puerto Rico? The phone may be compatible with Assist Wireless if it is unlocked and compatible with their networks. FiOS TV Guide, What is OAN on Dish Channel Number? 3 If you're eligible, you'll have the option to select screen repair during the . Users under Lifeline Assistance Program can also avail replacement when the device is . When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. How do I activate Lifeline service on my Assist Wireless phone? Then, check your device warranty coverage period: New Apple devices, or devices that Apple replaces, typically come with one-year warranties. I. f you would like to send a picture message but do not have data available, please connect to the nearest wifi (available at many fast food and coffee chains). If your Assist Wireless Lifeline device is lost of stolen, here are some steps you can take to obtain a replacement: Yes. The replacement model may not be the exact model of the original device. This can be found at the top of your device screen, and should display Signal bars with the 3G or 4G designation. Offer not available for existing Assist Wireless customers. Oh, well, Assist shows these top-up plans on its website so we will show them, too. To purchase more minutes, simply login to your account online or dial 611 from your Lifeline device. If you want to freeze your account temporarily, don't hesitate to get in touch with Customer Service right away. Be prepared to provide your account details and the reason for your replacement request. For Lifeline eligibility criteria and applicable terms and conditions, visit https://www.assistwireless.com/terms-and-conditions/. Some wireless companies decided to offer free plans to make government discounts even better. 500MB for just $12. Assurance Wireless encourages customers to reach out to their customer support department to initiate the replacement. You may also be eligible if your household income meets Federal Poverty Guidelines. To get a free phone from Assist Wireless, you must be eligible and apply for Lifeline Assistance. You can easily replace your phones entire device for comfort & convenience objectives. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. You can, however, switch to Assist Wireless and use Lifeline instead. Theyll send it to you within a few days, and any money left in your account will be moved to the new phone. Creativity and out-of-the-box thinking describe Priyanka's writing style best, which comes as no surprise when her polar interests like economics and the cosmos, history, and Nicola Tesla's ideology are taken into account. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband internet access service and a one-time discount certain connected devices. They will suspend your service as a precaution so that no one else can use the funds you have left over. For Florida customers, post-warranty coverage is provided by the insurance program (device replacement deductibles and claim limits apply). Make sure your mobile data is turn on and wifi/airplane mode is turned off. Calling 611 from your Lifeline device and following the automated prompts. Here, the phones original owner will only get the warranty benefits and be sure it has no chance to transfer. Here, they may ask you whether you will agree to customize your phone or not. You can either visit a store or call customer service at (1-855) 392-7747 to find out if there are any deals available. When it comes to refill options, you can add 100 MB of data for $4, 500 MB of data for $12, and 1 GB of data for $15. ACP is a federal government program operated by the FCC. An eligible household is limited to one monthly service discount and a single one-time device discount. Your free Assurance Wireless phone comes with a one-year warranty from the original equipment manufacturer. It is imperative to mark that if you find the faulty essential parts of your phone, like the speaker or touch screen, you have the opportunity toapply for an assurance wireless replacement phone. Your phone service must be in the name of the qualified customer and is non-transferable. These FAQs explain the different ways of how to file a claim at Verizon & track Asurion phone claim status. Please allow 5 minutes for this to complete and then try making an outbound call. To get an Assist Wireless Replacement Phone, you must meet some terms and conditions, though. If your phone is lost, stolen, or damaged they instruct you to call their customer support at 1-888-321-5880 and report the situation. If you are experiencing issues with your messaging from your service provider, we first recommend checking your text and/or data balance(s). Yes. Therefore, if your phone is defective or there is any other issue within the 12 months, you can get a new phone model from assurance again. The consent submitted will only be used for data processing originating from this website. Here, I will provide some fundamental causes for replacing your assurance phone. If you have a Windows device, go to Settings, choose About, and finally select More Information. Make sure your APNs are set up by going to Settings > More > Mobile/Cellular Networks > Access Point Names (APNs). Then, you'll need to click "transfer benefit.". See our coverage map to check if service is available in your area. Oklahoma Subsidized Cell Phone - Device Help | Assist Wireless Check Balance & Refill Customer login (855) 392-7747 info@assistwireless.com Customer Service Hours Mon-Fri | 10am-6pm CT Sat & Sun | Closed Home Oklahoma Lifeline Device Assistance | Assist Wireless Lifeline Phone Replacement You've got questions. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. You will get this chance with 40 states in the U.S., which is impressive. In Oklahoma, you can also do so by visiting one of their local stores or retailers. If your Assist Wireless Lifeline device is broken or damaged, here are some steps you can take to obtain a replacement: If your device is defective, it may be covered under your phones warranty. You'll be asked to confirm that you really do want to change phone providers. You cant replace your assurance phone without maintaining a replacement procedure. Adding a Guard Assure device protection plan makes you more likely to get a new phone. Then you activate a hands-free device to connect to the assurance wireless network. Lifeline devices that are available at their retail stores can be purchased and used as replacement phones. If you cannot locate it, make sure to call Assist Wireless customer service at 1-855-420-2449 at 1-855-EZASSIST (1-855-392-7747). Replacement devices (including Apple devices) typically have a one-year warranty from the replacement date. Some of the biggest benefits of becoming an Assist Wireless customer include the following. Add to Cart. Protect all your eligible home products with one simple plan. Make sure to call Assist Wireless customer service and ask them if there are any available offers that you can take advantage of. The good news is that you can do it all online at https://www.assistwireless.com/byod/.
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