User reports indicate no current problems at Spectrum. When it is safe and accessible for our crews, we actively repair damage to our network from fallen trees and other storm-related issues. Last problem: April 29, 2023 at 5:33 p.m. Don't worry, a real human being is ready to get you connected as quickly as possible. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. Explore plans below @RCNconnects Is there an outage in Chicago? An eligible household is limited to one monthly service discount and a single one-time device discount. Be prepared and have an emergency plan in place. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. ACP is a federal government program operated by the FCC. 77406, Leyla 1 year ago Let's see what we have available at your address. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. You're almost ready to go, but we need a few more details. What is going on! just Astound Broadband Powered by En-Touch . Something went wrong and the NDT test didn't load! I shouldnt get an alert that my service rate increases by nearly 30$ per month for internet ONLY, Never use @RCNconnects , internet has been down all day. enTouch strives to provide a high-quality Internet experience for all of our customers. Thats everything you need under one roof with the added convenience of one provider and bundled savings! In 2016 Spectrum acquired Time Warner Cable. To find out if enTouch services are available Disclaimer: All trademarks remain the property of their respective owners, and Are you a current or former Astound Broadband Powered by En-Touch customer? AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. This technique does not alter video content and should not directly introduce any adverse impact to the viewing experience. @WaveConnects Extremely dissatisfied customer here. @RCNconnects Your survey at the end of my chat is terrible. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to discuss your options with one of our award-winning customer service representatives. display your award(s), Copy the Embed code and drop it into your site's HTML. By clicking "Get my free quote" above, I consent to receive from BroadbandNow.com and any party on its behalf at any time e-mails, The Terms of Service, which describes prohibited uses as part of our Acceptable Use Policy, can be found atwww.entouchwireless.com/terms-of-service. @ManhattanTwist @RCNconnects How does this service go down every time it rains?? Astound Broadband powered by enTouch accepts credit cards. Divorce decree or child support document. Notice letter of participation in a qualifying state, federal or Tribal Program. Other activities, like transferring large data files, can be performed faster with higher-speed services. When we say we're here for you, we mean it. Confirm when your technician will arrive. Enter your zip code below to see if internet from Astound Broadband Powered by En-Touch is available in your area. Per their toll free support, revised ETR is 11:30am CST. enTouch provides high-speed mobile broadband Internet access service on at least 3G mobile networks at round-trip latency that is typical for 3G mobile networks (107 to 223 milliseconds) where the network will support such performance. Representative talked with me and resolved the issue. Please let us know what issue you are experiencing with Astound Broadband: Thank you for the report! Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. No Surprises Here. This happens frequently. Certain uses of the Broadband Services may not count against a customers data allotment. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Experience from start to finish was excellent. Because, as described above, our reasonable network management practices and a variety of other factors can affect the performance of our Broadband Services, neither we nor our Underlying Carriers guarantee specific performance levels of our Broadband Services. As soon as the congestion at the cell site abates, or if the customers session migrates to an uncongested cell site, speed and latency will return to normal. You have electrical power at home and no one in your neighborhood has TV, Internet or Voice services. Customer Prioritization. enTouch serves a growing number of communities throughout the Greater Houston Area and is proud to extend its Security Alarm service and enControl Master Suite system to surrounding areas. AT&T 80% available in Missouri City Connection: DSL & Fiber Download speeds up to 5000 Mbps User Rating (1522) View Plans 2. They embed themselves in our homes thru land developers and monopolize their captured customer market. BroadbandNow Internet Service Provider Awards 2020. This policy is provided for informational purposes only and we may change the policy at any time, without notice. What days are Astound Broadband powered by enTouch open? However, our Underlying Carriers have implemented reasonable physical, technical, and administrative safeguards to help guard against a wide range of security threats. The speed and latency you can expect to receive using our Broadband Services are described below. Speed Tests from Astound Broadband Powered by En-Touch Customers. enTouch customers may attach any 3G- or 4G-capable devices of their choice to our Broadband Services, so long as the devices are compatible with and do not harm or interfere with the networks of our Underlying Carriers and comply with all applicable laws, rules, regulations, and standards. internet down from Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. Access and manage your account with ease, all in one place. It is crucial to get in touch with Astound Broadband if you are a client and have encountered an outage in order to report the problem and receive assistance. Spectrum. If electrical power has not been restored to your home, cable services cannot yet be restored. DataXoom is based in Manchester, New Hampshire. Are you experiencing issues or an outage? Access and manage your account with ease, all in one place. 600 Mbps, Download speeds up to: Our Underlying Carriers may use Streaming Video Optimization techniques to manage their networks. (Please submit a report especially if you have trouble accessing the service from enTouch Wireless). Entouch was an American male Alternative R&B group, composed of Eric McCaine and Eric Smith, also known as Free. -Jackie. Every morning the Internet is down. Additionally, our enControl Master Suite is a state-of-the-art home automation system that provides centralized control of security, lights, locks, energy management and more! Tv has pauses in the programming. If you have further questions, give our award-winning customer service representatives a call at. Customer Prioritization is not paid prioritization and instead may be based on a variety of factors, including the type of customer and the amount of data a customer is using. On occasion, your power may start working before your Xfinity services. At RCN, when we say we're here for you, we mean it. #badservice, @RCNconnects internet not working yet again . 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. The San Antonio payment center will resume normal operations. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. enTouch Wireless is a national, wireless phone company operating on the premier 4G LTE network. Temporary fluctuations in your cable service may occur throughout the restoration period. AT&T 85% available in Houston Connection: DSL & Fiber Download speeds up to 5000 Mbps User Rating (1522) View Plans 2. Additionally, this network management practice adjusts dynamically to address the amount of congestion, which can start and stop over a very short period of time (often measured in fractions of a second), further minimizing any customer impact. after now waiting 6 days, and after having been informed for the past 3 days that after escalating my issue of no phone service, each time being informed that they have fixed the issues, I am once again continuing to remain without having had any phone service since last week Friday. Commercial power outages are possible during the storm. Day 4 of @grandecom #shiternet outage. TiVo Home Network Settings (MoCA) Introduction TiVo Connection Types Ethernet + MoCA: TiVo 4 tuner or 6 tuner is connected directly to a router; Originating MoCA signal MoCA. No ETA on when it will be back on. Check your email and send messages or change your webmail password online. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Astound Broadband Powered by En-Touch is available at this address. 77375. Your account opens the door to conveniences and features included FREE. Throughout their coverage area, the average latency on Astound Broadband Powered by En-Touch Internet speed tests is -1ms. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your order. For the inconvenience, Astound Broadband has occasionally given some customers credits and other forms of payment. we found out that we were, basically, forced to have this company. Power is restored and some of your services are working, but not others. Internet, Cable & Phone, Adding Chicago and Key Indiana, Maryland Markets to Nationwide Fiber Network, RCN, Grande Communications, Wave Broadband and enTouch Give You the Power to Win, with Debut of Pro Gaming WiFi Service, RCN, Grande, Wave and enTouch Join the FCCs Emergency Broadband Benefit Program, Stonepeak Announces Agreement to Acquire Astound Broadband from TPG for $8.1 Billion, RCN, Grande Communications and Wave Broadband Conclude Acquisition of EnTouch Systems. Note: This speed test can be used to test any internet provider, not We provide voice, video, data, and high-speed internet services to commercial and Sprint Corporation was an American telecommunications company and is a current brand of T-Mobile USA for wireless and internet services. Only eligible consumers may enroll. Astound Broadband Powered by En-Touch Customer Service. In these areas, we work closely with local authorities to access damaged areas as soon as it is safe to do so. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. When major weather events threaten our area, we take extra measures to deploy a variety of technical resources: generators, fuel, extra fiber-optic cable and specialized tools to strategic locations near the potential path of the storm, so we can respond immediately to any interruptions. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. Additionally, he refunded the amount for loss in connection on the spot. Overall I am very satisfied with En-Touch. 77494 today is the 4th day of @grandecom internet service being down. Still no internet, second day, ridicules, Frustrated in LMF 1 year ago As an MVNO, enTouch does not have the ability to manage the security of its Underlying Carriers networks. The most recent Astound Broadband outage reports came from the following cities: COPYRIGHT 2011 2021 ENTOUCH, ALL RIGHTS RESERVED. Astound/Entouch down in Summerwood 77004 this morning. 2-Year Price. Apply today for the Affordable Connectivity Program (ACP), US Department of Health and Human Services, Public Health Emergency. *Internet download speeds may vary and are not guaranteed. The group released a self-titled second album in 1991. Astounding how pathetic their service is. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. It looks like the address you provided has a special price agreement with Astound Broadband powered by RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc.. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to lock in your offer. Our Underlying Carrier may use network management techniques to ensure the best possible experience for the most possible customers, including the techniques described below. Some applications, like a short email without attachments or basic web browsing, do not require high-speed service to function optimally. They compete in the National Hockey League (NHL) as a member of the Metropolitan Division of the Eastern About us. Power and internet plants and lines are different systems. Stay inside your home until your Emergency Center advises otherwise. At RCN, when we say we're here for you, we mean it. what you love about Astound Broadband Powered by En-Touch and offer valuable insights for other users. Tv not working since 6am today 1/23/23, Sreenivasa 4 months ago enTouch provides high-speed mobile broadband Internet access service on at least 3G mobile networks at 3G or better speeds (at least 200 kbps symmetrical), where the network will support such performance. Astound Broadband powered by Grande is prepared for the winter storm approaching North and Western Central Texas Monday, 1/30 into Thursday, 2/2. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Criterion Digital 2023. View current power outages in your area, estimated times of restoration or report an outage from the Entergy outage map. A quick MTR report suggests that Wave's network switch or fiber modem was down during these periods. We use cookies to improve your experience on our site and to show you relevant advertising. Residential Customer; 2. You may experience a brief disruption to your cable services or degradation of picture quality as commercial power continues to be restored throughout the area. Use our speed test to determine the performance of your Internet connection whether you use Astound Broadband Powered by En-Touch or another provider. I dont see why I should pay for no service #fail. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. PRINCETON, N.J.-- ( BUSINESS WIRE )--RCN, Grande, Wave, enTouch and Digital West, who together form the sixth largest U.S. internet, TV and phone . Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). No contracts. No, enTouch does not block or throttle (including impair or degrade) lawful Internet traffic on the basis of content, application, service, or use of non-harmful devices on its Broadband Services, subject to reasonable network management. January 12, 2022 09:00 AM Eastern Standard Time. We would appreciate some explanation & ETA! Although our Underlying Carriers engineer and manage their networks to provide optimal performance to all users and user types, including based on average and anticipated peak usage of the network, end-to-end performance of our Broadband Services can depend on a variety of factors, many of which cannot be anticipated or are outside of our and our Underlying Carriers control, including: your location relative to our coverage area, your proximity to a cell site, the capacity of the cell site, the number of other customers connected to the same cell site, the number of customers simultaneously using the network, the services other users are using, topography, weather, obstructions, use inside a building or a moving vehicle, radio frequency interference, the capabilities of your device, the applications you are using, the server with which your device is communicating, the destination of your Internet traffic, overall traffic on the Internet, whether there are network outages, and applicable network management practices discussed above. . I would switch providers today if I could. Astound powered by enTouch on Twitter: "All widespread outages have restored. I just want to ask if there is an internet service outage at 16450 Redmond Way WA? Outage, internet down with live map and problem chart, down time and peak analysis and recurrence detection. You have electrical power, but your service(s) are not working and others with Astound services are. Astound Broadband is an American telecommunications company that provides broadband internet, TV and phone services. Ways to order Astound Broadband Powered by En-Touch: Top 10 Most Affordable Broadband Plans Nationwide, Top 10 Fastest Internet Providers in Texas, Top 3 Most Affordable Broadband Plans Nationwide, Top 10 Most Affordable High Speed Internet Plans Nationwide, Select your award from the list below by year and category, Select a size that fits the section of your website where you intend Says it is closed call back during working hours. Optimum / Cablevision outages reported in the last 24 hours. enTouch provides broadband internet, digital TV, home phone and security services in the Greater Houston area. 1. No Surprises Here. By clicking "Accept" you consent to the use of these cookies. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Applications involving real-time or near real-time, high-bandwidth uses, such as streaming video or video conferencing, require high-speed services to function optimally. Stay connected with Astound and save. Soon after, Entouch disbanded, and McCaine went on to work in music production with other artists such as Keith Sweat, Jadakiss, Eve, Mista, Swizz Beatz, Bone Thugs N Harmony, Kut Klose and Lorenzo. You've been recognized in our annual awards As a Mobile Virtual Network Operator (MVNO), we provide our Broadband Services entirely by using the facilities of our underlying carriers, which are leading nationwide wireless providers (Underlying Carriers). When available, enTouch, at its sole discretion, may provide access to higher than 3G speeds. You're almost ready to go, but we need a few more details. Astound Broadband Powered by En-Touch offers service in 1 state. With a variety of offerings and price points, enTouch can meet your telecommunications needs, whatever they are. test below Tell us The duo's 1989 debut album was called All Nite and featured two singles, "II Hype" and "All Nite". BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. All prices listed do not include applicable taxes and fees. This technique optimizes the users data consumption and frees up network resources for all users. Houston,tx 77044 Please choose your exact address in the list below, or skip and continue to order. well over 20 calls now, pulled sim card, powered off for 1 hour more than 8 times, yet nothing works. Astound Broadband is on the way to your neighborhood! Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. Astound Broadband is available at your address. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Try calling customer service. Astound Broadband may not be available at your address yet. Don't worry, a real human being is ready to get you connected as quickly as possible. By clicking "Accept" you consent to the use of these cookies. Nor do we modify particular protocols, protocol ports, or protocol fields in ways not prescribed by the protocol standards. However, temporary congestion may occur when a large number of users in a concentrated area access the networks at the same time or when some customers consume a very large amount of network capacity during busy periods, such as at stadium events, during peak usage times, or during planned network maintenance. Tips? Spectrum serves homes and businesses in 25 states. It eventually writes itself but this morning it is not. How do we help empower people? If you dont have a plan and need help making one, visit. can show key statistics about your internet connection. 4hrs without internet and I still have tons of work need to be done, Stay away from @RCNconnects internet in the Chicago area. Dayo 6 months ago Check out the Support Center for all help and support related information. on May 14, 2018. Get ready to experience faster, easier, more reliable service than you ever thought possibleplease call 1-833-249-2786 to get connected. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. For updates on known outages in your area, visit their website. Nothing in this policy changes your rights and obligations, or ours, under our Terms of Service, available at www.entouchwireless.com/terms-of-service, or our Privacy Policy, available at www.entouchwireless.com/privacy-policy. Always remember to stay away from fallen wires. 5. enTouch provides high-speed mobile broadband Internet access service on at least 3G mobile networks at round-trip latency that is typical for 3G mobile networks (107 to 223 milliseconds) where the network will support such performance. Their fiber-optic internet system is available to an estimated 495,000 people, which makes them the 26th largest provider of fiber broadband in the US simply by coverage area alone. *Accuracy not guaranteed. COPYRIGHT 2011 2021 ENTOUCH, ALL RIGHTS RESERVED. Do it all - and then some - at top speed in your new home. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. Commercial power outages are possible. Internet connection is lightning fast and very stable. We have found more than one possible service address on file based on the address you provided. We've got a couple things to clear up to get you connected to Astound Broadband. @RCNconnects Already working on it. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Please see the full Terms of Service for additional information. enTouch has developed a number of attractively priced packages for the fastest, most reliable Internet in the Houston area, Digital Television, Local and Long Distance Telephone and Security Alarm services. Spectrum (formerly Charter Spectrum) offers cable television, internet and home phone service. The Internet Outages Map is an at-a-glance visualization of global Internet health over the last 24 hours, showing the frequency of Internet outages and service outages as seen across ISP, public cloud and edge service networks, as well as top business SaaS and consumer application providers.
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