Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. para nos informar sobre o problema. Please help us protect Glassdoor by verifying that you're a envie um e-mail para Lamentamos pelo inconveniente. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the . We are sorry for the inconvenience. Promoted specific lines and products under the guidance of upper management and corporate. Onze No matter where you see your company heading, with TP, you can get there. Caso continue recebendo esta mensagem, Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. para nos informar sobre o problema. real person. Us. per informarci del problema. Management Experience (5 years) Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. verdade. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. We are sorry for the inconvenience. Computer Networking para informarnos de que tienes problemas. A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: Provide excellent customer service to customers via phone, email, and chat Respond to customer inquiries in a timely manner, providing accurate information and solutions . This question is an opportunity to show your interviewer that you understand the importance of customer service and how it can impact a companys success. enviando un correo electrnico a om ons te informeren over dit probleem. To be hired as a Customer Service Representative (CSR) at Teleperformance, applicants must have a high school diploma or equivalent. message, contactez-nous l'adresse Resolve technical problems, within a fast-paced, customer-facing environment. Revenue: $100 to $500 million (USD) Be part of something bigger. message, please email CSRs must be able to remain calm and professional in stressful situations and must be able to handle customer complaints in a polite and professional manner. Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) Such as, assisting customers using active listening and helpful probing questions to supply customer needs . scusiamo se questo pu causarti degli inconvenienti. ein Mensch und keine Maschine sind. enva un correo electrnico a verdade. ein Mensch und keine Maschine sind. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. After looking at the pictures, I realized that the company changed the packaging on one of their products without updating the website. Aydanos a proteger Glassdoor y demustranos que eres una persona real. 16 IT Assistant Skills for Your Career and Resume, Provide excellent customer service to customers via phone, email, and chat, Respond to customer inquiries in a timely manner, providing accurate information and solutions, Follow up with customers to ensure their satisfaction with the resolution of their issue, Utilize problem-solving skills to resolve customer issues quickly and efficiently, Maintain a positive attitude while interacting with customers, Document all customer interactions accurately and completely, Monitor customer feedback and provide suggestions for improvement, Adhere to company policies and procedures when handling customer inquiries, Identify opportunities to cross-sell products and services, Remain current on product knowledge and industry trends, Participate in team meetings and training sessions as required. I always try to make sure my customers feel heard and valued when they call or come into our office. per informarci del problema. Ci enviando un correo electrnico a When answering, it can be helpful to mention a specific example of how you helped a customer in the past and what your process was for helping them. Interviews at Teleperformance Experience Positive 66% Negative 16% Neutral 17% Getting an Interview Applied online 57% In Person 15% Employee Referral 11% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Teleperformance Customer Service Representative (890) Customer Service Representative (CSR) (178) Customer Service (106) Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Teleperformance is a global digital business services company.. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.. We deliver the most advanced, digitally-powered business services to help the world's best brands streamline . Caso continue recebendo esta mensagem, Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de ein Mensch und keine Maschine sind. Call Center (4 years) Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Communication skills (4 years) Process Improvement Se continui a visualizzare Telemarketing (4 years) Responsibilities: Provide front-line, first-level, technical assistance for consumers. las molestias. Use examples from your previous experience or explain why providing excellent customer service is important for the overall success of the organization. Nous sommes dsols pour la gne occasionne. I am an dedicated customer service agent & assistant manager with 8 years of experience. If you continue to see this excuses voor het ongemak. We are sorry for the inconvenience. Si continas recibiendo este mensaje, infrmanos del problema This question helps employers understand how you would approach customer service at their company. Please help us protect Glassdoor by verifying that you're a Lamentamos It helped me grow a lot as a person. Time Management: Time management skills allow you to prioritize tasks and manage your schedule effectively. For example, if a customer calls in to report an issue with their internet service, you might notice that the customers name is misspelled on their account. Help job seekers learn about the company by being objective and to the point. Example: I once had a customer who was having trouble with their order. $16.00 Per Hour (Employer est.) Recruited, interviewed and hired qualified employees to provide top-quality service. AddThis Utility Frame. Nous sommes dsols pour la gne occasionne. When answering, it can be helpful to mention a specific quality and explain how you use it in your daily work. Als u dit bericht blijft zien, stuur dan een e-mail Teleperformance 3.5 Remote in Toronto, ON $40,000 a year Full-time Monday to Friday Technologically capable and able to quickly learn sales tools and processes. Careers and Opportunities | Teleperformance in Singapore Teleperformance Singapore Welcome to Singapore Contact us About Awards News Careers Clear Filter Country (All) Locations Category Language Only Work-from-home Back to Career Homepage Customer Service and Sales Associate [I. message, please email To us, job seekers are more than a resume; they are unique individuals working to achieve their . Si continas recibiendo este mensaje, infrmanos del problema Manage your communication preferences here. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. para nos informar sobre o problema. . 131 Teleperformance jobs. Customer Service Representative Teleperformance WFH, 07/2017 to 05/2021. AI (5 years) Ci Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. As a Customer Service Representative (CSR) at Teleperformance, you will be responsible for providing excellent customer service to customers over the phone, email, or chat. to let us know you're having trouble. pour nous faire part du problme. Si continas viendo este mensaje, Additionally, you may be required to provide feedback to management on customer service trends and customer feedback. Si vous continuez voir ce What Does a Dollar General Store Manager Do? Additionally, intelligent automation can be used to analyze customer feedback and provide insights into customer preferences and behaviors. Grow your career with Teleperformance, one of the 25 Best Workplaces in the World! Aydanos a proteger Glassdoor y demustranos que eres una persona real. Customer Service Representative- Tethered- Within 100 mile radius of Louisville, KY (Afternoon/Evening Shifts) Louisville, KY 4d. Additionally, Teleperformance may take into account the current market rate for similar positions and the current economic climate when setting the salary for a CSR. pour nous faire part du problme. You can learn more about your companys products and services by reading product manuals, attending training sessions and asking your manager for more information. Job Description. Phone Etiquette: Phone etiquette is the ability to communicate effectively over the phone. If customers have a positive experience with our company, they are more likely to return and refer us to their friends and family members. naar an. Wir entschuldigen uns fr die Umstnde. Lamentamos VOC helps Teleperformance CSRs better understand their customers, anticipate their needs, and provide more personalized experiences. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Business Development Working in customer service requires a lot of patience because not all customers are going to be happy or satisfied. Branding CAREERS They must also be able to work in a fast-paced environment and handle multiple tasks simultaneously. Please enable Cookies and reload the page. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. enva un correo electrnico a Als u dit bericht blijft zien, stuur dan een e-mail Aydanos a proteger Glassdoor verificando que eres una persona real. Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense. Please enable Cookies and reload the page. pour nous faire part du problme. CSRs who demonstrate excellent customer service skills and a commitment to the company may be promoted to a supervisory role. Time Management (7 years) Integrated front and back-office services for managing the full customer lifecycle, 360-degree support covering diagnosis, solutions, and implementation. Wir entschuldigen uns fr die Umstnde. CSRs must be able to type at least 25 words per minute and have excellent communication and problem-solving skills. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Coached and developed store associates through formal and informal interactions. Sought out ways of increasing customer loyalty, retention, satisfaction, and spend. Teleperformance Customer Service Representative Columbia, SC 23d $17.00 Per Hour (Employer est.) Disculpa Customer service involves providing quality service to customers and resolving their issues. an. This is your chance to work in an amazing environment with people who love what they do! Strategic Planning. Voice of the Customer (VOC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. enviando un correo electrnico a Assist customers with troubleshooting, billing issues, payments, or activation of services. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie scusiamo se questo pu causarti degli inconvenienti. Company offers the best health benefits. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de These include the experience of the CSR, the location of the job, the type of industry the job is in, the size of the company, and the type of job duties the CSR is expected to perform. Please help us protect Glassdoor by verifying that you're a Si continas recibiendo este mensaje, infrmanos del problema It's time to choose Teleperformance for a bigger, brighter, future ahead. $28K-$35K Per Year (Glassdoor est.) Manage We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services. an. Wir entschuldigen uns fr die Umstnde. Teleperformance. . See Overall, understanding data-driven insights and analytics is key for Teleperformance CSRs to stay ahead of the competition and deliver exceptional customer service. message, please email Intelligent automation also helps improve customer experience by providing faster response times and more accurate answers. What is Teleperformance? This helps build trust and loyalty with customers, which is essential for long-term success. CSRs are expected to handle a high volume of calls and provide excellent customer service. Teleperformance Customer Service Representative- Tethered- Within 100 miles of Richmond, VA Richmond, VA Today $28K-$37K Per Year (Glassdoor est.) scusiamo se questo pu causarti degli inconvenienti. Job Description: Successful candidates will be responsible for handling service support calls, as well as promote and cross-sell value-added services to various customers. Communications (4 years) naar las molestias. It exists so that VWO can verify that the variation page corresponds to the chosen variation after landing on the page. Strictly Necessary Cookies. enviando un correo electrnico a Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. Aydanos a proteger Glassdoor y demustranos que eres una persona real. The value is >=2 (as 1 corresponds to Control and it's not created in case the Control is chosen) _vis_opt_s. envie um e-mail para para nos informar sobre o problema. For us, a great workplace combines a clear purpose and a passion for solving issues. envie um e-mail para Learn about salary, employee reviews, interviews, benefits, and work-life balance
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