Failure to follow proper procedure . Fees to send mail by the app (starting at 49 cents) are less than a stamp. TextBehind is a secure global service and was created in collaboration with the Maryland Department of Economics. You must write out the inmates name and their opus number. Photographs, State Government websites value user privacy. TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. How can inmates purchase books/publications for themselves? Do Not Sell My Personal Information, If you need further help setting your homepage, check your browsers Help menu, Corrections Inmate Visitation & Communication, Suboxone and spice: 7 things COs need to know, All Corrections Inmate Visitation & Communication, More Corrections Inmate Visitation & Communication, Open the tools menu in your browser. All official documents must be mailed using this format: Business Office Inmate Name/Inmate Number Address Line 1 City, State Zip Code, Smart Communications/ PADOCInmate Name, Inmate NumberP.O. Starting on October 18th, 2021, any mail sent to someone in a North Carolina prison will be scanned and reprinted before being delivered*. % Box 247 Official documents sent directly to the institution will be transferred to the business office and held on file for the inmate. General incoming correspondence includes but is not limited to letters, greeting cards, pictures, children's drawings, etc. Postage stamps, stationery, blank envelopes and pre-stamped envelopes. MADISON, Wis. (WMTV) - The Wisconsin Department of Corrections announced Wednesday that it will only allow photocopies of mail to be delivered to those who . So you can only imagine me and my Husbands excitement WHEN WE FOUND THIS APP!! Details will be posted on the Department of Public Safety website on how to do that. TextBehind states they will process these within one business day. 2. Violence among offenders fighting over the contraband trade should also decline. A lock icon or https:// means youve safely connected to the official website. Please provide the following information in your email: The DOC requires all publications be sent directly to the DOC's Security Processing Center (SPC), at this mailing address: Inmate name, Inmate #268 Bricker RoadBellefonte, PA 16823-1667. Upon arriving at the facility mailroom the photographs will be denied and confiscated. to the I accidentally sent my mail to the Security Processing Center address, not the Smart Communications address, what will happen to my mail? Those wishing to send offenders letters, greeting cards and uploaded photos and artwork can do so using the app. All general incoming correspondence included with a photo copy of an official document sent to Smart Communications will also be scanned into the electronic system. Wisconsin DOC changes how inmates receive mail following drug incidents, 1 person in custody, arrest warrants issued after burglary at Smoking Gun store, Chetek man to star in Outdoor Channel documentary. text behind inmate mail Call us today! Who can I reach out to? Offenders may purchase stamps and mailing items through the prison canteen. stream 9. Book donation organizations will process donated books to individual inmates as they have done in the past (prior to the lockdown). Official Documents are personal IDs, papers, or credentials which are issued by a government entity or financial institution for a citizen. Beginning Oct. 18, mail to offenders in a state prison must be sent directly to a private company, TextBehind. After 45 days, original mail will be destroyed. PO Box 33028. You can continue to send paper mail through the postal service, or you can download an app from the. Family members may not order religious items for inmates. Text Behind processes all mail sent to offenders in North Carolina prisons. This page specifically covers how to mail The website has instructions for downloading the companys app and setting up a payment account. Inmate Name/Inmate Number. Details will be posted on the N.C. Department of Public Safety website with instructions for mailing letters. 901 greenmount avenue baltimore, maryland 21202. cmcf. Location of This Business. Copyright 2023 Corrections1. Official Documents include but are not limited to: All official documents can be mailed directly to the institution address where the inmate is housed using the address format below: Attn: Business Office Inmate name/inmate number InstitutionAddress Line #1City, State Zip Code. iPhone. Individuals interested in purchasing a photo book for an inmate can use their favorite search engine to find a company who offers soft-cover photo books with a maximum of 25 pages and a size not to exceed 8x11 inches. For more information, see separate FAQ below. What should I do? Starting Oct. 18, mail to inmates in a state prison must be sent directly to TextBehind. Follow these steps to contact an inmate: Navigate to the Connect With an Inmate tab. The inmates State Identification (SID) number; The inmates facility acronym (see below) ; and. gates of lodore trip report; benjamin moore smokestack gray cabinets; what does sloth mean in the bible; sample complaint with multiple defendants; earl charles spencer net worth; text behind inmate mail. They failed to pass on two letters I mailed to prison inmates. 3. It should look like this: The Inmate and Offender Search tool may . A return name and address must appear on the envelope. Instead it will be sent to a third-party vendor and this venders title is TextBehind, she said. Paper coated with liquid fentanyl, Suboxone, K2 or other controlled substance is hard to distinguish from regular paper. These statements will continue as usual. Can photographs sent to Smart Communications be returned to the sender once its' been processed? The authentication number provided is valid only for the following week. Who can I reach out to? Phoenix, MD 21131. Input the name and ID of the prisoner. A lock icon or https:// means youve safely connected to the official website. All publications need to be sent to the DOCs Security Processing Center. LearnMore. This helps reduce the volume of drugs and contraband entering prisons. The offender submits a facility Request for Assistance Form requesting the religious correspondence course, sacred text or Bible study to the facility chaplain, religious coordinator or designated staff. The prison mailroom at that facility will print the pages and deliver them to the offender. Yes, photo collages in photo books are accepted. The customer service is very helpful, the app works great, I have always lost track of time when it came to writing letters, the hassle the time the paper the stamps the envelope making a trip to the post office just always seemed to get away from me Ill do it tomorrow or later and the guilt just piles up and your loved one feels abandoned and forgotten now with TextBehind, when you think of them , or see something that you want them to see or share your day or your smile with them , it is as quick as a simple text and a snap of your picture for them . It is sent to inmates' location six days per week. Original Transactional Documentation are documents in which the inmate needs to sign and return the original to the sender (i.e. Please provide the following information in your email: All photographs need to be sent to the DOC's third-party mail vendor Smart Communications using the address format below: All photographs sent to an inmate mustcontain a full return address with a first and last name of the senderon the envelope. Alternatively, all legal mail, case files, supporting documents and court documents must be sent to the prison facility directly by an attorney or legal organization. Hit enter to search or ESC to close. 3 0 obj Original Transactional Documentation, and (IMPORTANT: The return address must include the full first name and full last name of the sender. Facilities receiving publications that are addressed to a specific state prison rather than to the SPC will be returned to the sender. Data Definitions. I accidentally sent my photo book to the Smart Communications address, not the SPC address, what will happen to my photo book? Starting on October 18th, 2021, any mail sent to someone in a North Carolina prison will be scanned and reprinted before being delivered*. TextBehind will forward mail sent by app within one business day of receiving it. The DOCs Division of Adult Institutions Administrator Sarah Cooper said the increased drug activitys caused Wisconsins prisons to change how it receives mail. What mail will not be processed by Smart Communications? No, they just need to fit within the confines of the photo book and not exceed 25 pages in the book and a size not to exceed 8x11 inches. Inmates are not limited to the number of books they may purchase and/or receive; however, inmates are limited to the amount of property they may own at one time. Each photo book is limited to a maximum of 25 pages. Photographs containing obscenity, explicit sexual material, or nudity, as specified in Section 2 of the Who do I contact if a photo book I ordered was never received by the inmate? Please emailRA-CRMailProcedures@pa.govfor more information about the DOC's procedures with Original Transactional Documentation. The number of eBooks will continue to expand based on input by inmates and the DOC will continue to look for free eBook offerings. DACwants its prisons to be as safe and secure as possible for staff and offenders. RALEIGH, N.C. State prisons will transition next month to a new mail system in a bid to reduce contraband smuggling. Beginning Oct. 18, mail to offenders in a state prison must be sent directly to a private company, TextBehind. RALEIGHTo make prisons safer and more secure, the North Carolina prison system is changing the way offenders receive mail. The electronic document will be made available to the facility mailroom for printing. This new system will be faster and safer.. Walk-in sites accept cash only. The presence of drugs also "undermines our rehabilitation efforts.". Please emailRA-CRMailProcedures@pa.gov for more information about the DOC's procedures with Official Documents. The company will then send the digital files to the prison where the offender is housed. All photo books must be ordered from an original source/third-party vendor which includes but is not limited to publishers, bookstores, and online distributors. DPSCS permits and encourages an inmate to correspond with family, friends, and loved ones with minimum interference and consistent with the legitimate security needs of the facility. and that the data you submit is exempt from Do Not Sell My Personal Information requests. Secure websites use HTTPS certificates. All rights reserved. The Maryland Department of Public Safety and Correctional Services (DPSCS) supports and embraces family, friends, and loved ones of those who have been incarcerated to maintain contact. P.O. TextBehind, which processes mail for prisons and jails across the nation, will copy the mailed contents, including cards, photos and artwork, according to NCDPS. All general incoming correspondence needs to be sent to the DOC's third-party mail vendor Smart Communications at the address below: Smart Communications/PA DOCInmate Name/Inmate NumberInstitutionPO Box 33028St Petersburg, Florida 33733. But it is a step Prisons had to take so that our facilities remain safe and secure environments for our staff, for the offenders in our custody and for the general public," said Brad Deen, communications officer for Prisons at NCDPS. Originals will not be returned if confiscated. This may be called Tools or use an icon like the cog. OSCI Annual Report. No, the DOC requires all photo books be soft-cover. researches product purchases and suppliers. Upon this denial if the inmate wishes to appeal they have 15 working days to notify the Facility Manager in writing, in accordance with theDC-ADM 804 Inmate Grievance Systempolicy. Questions about the DOCs mail procedures can be emailed to, contain a full return address with a first and last name of the sender, Miscellaneous Frequently Asked Questions, DC-ADM 803, Inmate Mail and Incoming Publications Procedures Manual, completing the online Control Number Request Form, Social Media Abuse: ra-crbiisocialmediac@pa.gov, Smart Communications processes all general incoming correspondence. For paper mail, scanning and printing the contents reduces inspection delays. Holbrook said the jail has not yet seen paper or envelopes soaked in drugs. Any photo book which does not originate from an original source/third-party vendor may be returned or denied. TextBehind uses a scanner to make digital files of the contents of the mailingincluding cards, photos, and/or artwork. The N.C. Department of Public Safety has partnered with a Maryland-based company called TextBehind, which processes mail for prisons and jails in several other states including Colorado and Pennsylvania. I have more questions about the Legal Mail procedures who should I contact? Smart Communications processes the mail within 24 hours of its reception at their processing center in St. Petersburg, Florida. All publications, including photo books, are searched for contraband at the Security Processing Center. Home; Carpet Cleaning; Upholstery Cleaning; Commercial & Residential Janitorial; Executive Leadership. All original mail will be retained for a period of 45 days unless otherwise instructed by DOC. TextBehind - Inmate Text Messaging is an Android Social app developed by TextBehind, Inc and published on the Google play store. Inmates are allowed to send out up to 18 visiting applications. TextBehind will use a scanner to make digital files of the contents of the mailing including cards, photos or artwork. 214 West Jones St. Raleigh, Mailing Address: I am more than pleased with the TextBehind app. Upon this denial if the inmate wishes to appeal they have 15 working days to notify the Facility Manager in writing, in accordance with theDC-ADM 804 Inmate Grievance Systempolicy. To learn more, view our full privacy policy. If the inmate does not wish to appeal they can forward a cash slip with an addressed envelope to the mailroom within 15 working days from the denial to have the publication mailed out of the facility to friend or family member. Money orders, cash, payment checks or IRS checks, For information on using JPay to send money electronically, go to, Passports, Social Security cards and original birth certificates. Caution: Do not send originals of important papers, documents or photos that cannot be replaced. No exceptions. Drugs are illegal and cause medical problems, violence and extortion of inmates in prison, Deen said. Downloading the app is free, but fees are charged (starting at 49 cents) to send content. Relying on a third-party expert shifts the risk of exposure while processing mail away from prison staff.. Otherwise, the photo book will be destroyed. Drugs get into prisons despite extensive efforts to keep them out. BOCM Annual Report. Are there limitations as to what books an inmate can order? At this time the inmate will be permitted to mail the unacceptable correspondence out of the facility at his/her own expense. By that time I have completely forgotten what I even sent lol. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 13 0 R 14 0 R 15 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> The name and return address of the sender. Marylands Department of Public Safety and Correctional Services (DPSCS) permits and encourages inmates to receive mail, reading materials, and publications consistent with the United States Constitution, Maryland State and Federal laws and regulations, and Maryland DPSCS policies and procedures. 5201 Mail Service CenterRaleigh, NC 27699-5201, An official website of the State of North Carolina. TextBehind also offers an app for people who are comfortable submitting letters by smartphone or computer and uploading photos to send. The Wisconsin Department of Corrections (DOC) has videoconferencing capabilities for court hearings between persons in our care and the Wisconsin Court System. All offender mail . There is many reasons I ENJOY this app! It will be mailed to Smart Communications for normal processing. fill out a control number request form to receive their respective control number. For best results the DOC recommends sending mail no larger than 8 by 11. Prisons officials said contraband smuggling is the main reason to contract with the Maryland-based company. He added the jail is not changing how it receives mail. I have more questions about sending Original Transactional Documentation to an inmate. Mail sent by the app is not subject to postal delivery delays. A separate secondary authentication number will be emailed to each Attorney Control Number holder each week. Upload it and text out a quick note to let them know they are on your mind. a. TextBehind, TextBehind Logo, TXB, TextPals, TextCards, Connecting Relationships and various other related statements are registered Postal Service. DAC Terminology. Upon this denial if the inmate wishes to appeal they have 15 working days to notify the Facility Manager in writing, in accordance with theDC-ADM 804 Inmate Grievance Systempolicy. Unlimited inmate reply letters will be electronically delivered right to your smart phone and email address wherever you are in the world. All rights reserved. 2 0 obj What happens if my photographs are denied because of content? This web page is dedicated to keeping the public informed with the most up to date policies and procedures regarding all of our mail procedures. As soon as we plug a hole in one area, offenders find a workaround. More than 30 inmates have been rushed to the ER due to drug-related incidents. Official Documents, which include but are not limited to: Donated Books from established book donation companies, Bulk religious material need approval from SCI chaplain, Religious Correspondence Course materials, Donated Religious material need approval from SCI chaplain, Donated Library books need approval from SCI Librarian. The facility chaplain, religious coordinator or designated staff will review the request and the official study or correspondence course from the vendor, school or religious organization, then will approve or deny the request. Inmates will continue to write to the Board of Pardons and pay the fee for an Application for Commutation. TextBehind will make copies of the contents letters, greeting cards, photos, artwork, etc. Offenders will receive mailed contents including cards, photos and artwork but not on the original paper. All publications remain subject to review by the IPRC and must comply with theDC-ADM 803. Publications sent to the Smart Communications will be returned to the sender. Approved requests will be internally processed by the chaplain, religious coordinator or designated staff within two weeks of receipt. The DOC accepts both hard and soft cover books; however, the SPC may remove the cover of a hard cover book for search purposes. The mail containing photographs will then be printed and delivered to the inmate by the facility mailroom. full and correct inmate name and inmate number. 1. originate directly from an original source/third-party vendor. 3312 Paper Mill Rd, STE 200, Phoenix, MD 21131-1473. 6. Indicate whether this mail contained publications or materials which open like a book? The offender is informed of course approval/denial in writing within two weeks. Otherwise, the photo book will be destroyed. TextBehind provides the printers and printer maintenance to all 55 prisons. These are hazardous to breathe or even to touch. This is the first time I ever used this format, but it was helpful and successful. That mail should still be sent directly to the prison. Upon arriving at Smart Communications, the mail will be opened and scanned into an electronic document. I am able to send photos and letters to my loved ones. Within 30 days, the sender can request return of the original letter and contents by contacting TextBehind customer support: A service fee of $2.50 per letter will cover the costs of return mailing. The DOC accepts photo books. Download TextBehind - Inmate Text Messaging PC for free at BrowserCam. If the inmate does not wish to appeal they can forward a cash slip with an addressed envelope to the mailroom within 15 working days from the denial to have the publication mailed out of the facility to a friend or family member. How do I obtain the secondary Authentication Number? Each request must be associated with a single physical address and email address. Once the book is processed and approved by the mailroom it will be delivered to the inmate. *The DOC is unable to verify a missing photo book claim without a tracking number from the mail carrier who delivered the book. Yes, please scroll down to the photo book portion of this webpage for more information about the DOC's photo books policies and procedures. Any other forms of general incoming correspondence, like letters, pictures, greeting cards, children's drawings etc., that are included with an official document sent to Smart Communications will be forwarded along with the official document to Central office and then to the coordinating SCI's Business office. photos & videos, TextCard of our standard terms and conditions. All general incoming correspondence will be destroyed after the 45-day retention unless otherwise instructed by DOC. All personal mail should be mailed to: Collin County Detention Facility. The company will forward the scanned images to the prison. Download this app, yesterday! You will then need to write out the name of the prison they are located at (do not abbreviate) and write P.O. Department staff will notify the inmate and his/her counselor of the document being held. Legal Mail, as well as provides answers to common TextBehind connects you with every inmate across America using text messages with photos, custom greeting cards and electronic money orders. I accidentally sent photographs to the Security Processing Center address, not the Smart Communications address, what will happen to my photographs? Upon this denial if the inmate wishes to appeal they have 15 working days to notify the Facility Manager in writing, in accordance with theDC-ADM 804 Inmate Grievance Systempolicy. At the end of this 45 day period the photos will be securely destroyed. Disciplinary infractions for substance use by offenders dropped by 50% the year after a pilot began using TextBehind. trademarks of TextBehind, Inc. 3rd party logos and service links are for reference only. TextBehind was created to provide an easier, more affordable method of communication Original Transactional Documentation must be mailed to the attention of the facility Business Office at the institution where the inmate is housed and must identify the inmate by name and number.