Use your Post Office card anywhere they accept MasterCard, including online payments and ATMs. A guide to USD cards for travel to the United States from the UK, including fees, exchange rates and how prepaid travel cards work. trailer The Post Office exchange rate is also likely to include a margin or mark-up on the mid-market rate. You'll receive your card within 2-3 days. This will be stored but will not affect any credit rating. The rate advertised in the window of my local Post Office was 1.09. A guide to using a debit card abroad, including which countries accept Visa and information on fees and exchange rates. Plan your getaway with travel essentials including travel money, insurance and documents. Both of these could lead to funds being held by the retailer, which would prevent you from using them. The Post Office Travel Money card is intended for use in the countries where the national currency is the same as the currencies on your card. If an Available Balance remains on the Card and it is not redeemed within 12 months a monthly maintenance fee will be payable on each Card until there is no Available Balance remaining, Fees . See where the prices have changed most over the last year. Spend in 36 million locations worldwide, and top up and manage your card in the app or online. xref We offer a range of other useful products and services. Use our Travel app to top up, freeze your card, transfer between currencies and be reminded of your PIN - and much more. We offer a range of postal services to send, collect and return items, including regular sender services. Max daily cash withdrawal: 1,500 SAR We know that sometimes things beyond your control can mean your trip gets cancelled. 0207 937 0280. This includes things such as identity checks, where a company confirms the details you have provided are correct. 0000003918 00000 n Your card can be used wherever Mastercard is accepted. Max daily cash withdrawal: 700 AUD Get more out of your travel money. It is therefore important that you provide the correct contact details during the order process. This lets you do a range of tasks like checking recent transactions, view your PIN, transferring between currencies, topping up, freezing your card and much more. The Post Office Travel Money Card is a prepaid card you can top up in cash or from your bank account, in any of 23 supported currencies. Evidence of holiday cancellation may be required in order to obtain a refund. Make contactless payments from any of your cards (including your Post Office Travel Money Card) using your favourite digital wallet Apple Pay. Something further about the Post Office Travel Money Card - if you've got one, check the expiry date and make a note to ask for a renewal card. You can use your Post Office travel card anywhere that accepts MasterCard, online and at ATMs. We provide a range essential financial services, from savings, borrowing to money transfers. If no one is at the billing address when the order is delivered, the order will automatically go to your local Royal Mail sorting office. Simply top up with your chosen currency before you travel, then spend overseas without needing to convert currency. Max daily cash withdrawal 3,250 NOK Please complete our enquiries form to tell us what youd like to know or share feedback on your experience. There are no charges when using your card in retailers in the country of the currency on the card. Apply for passports, licences and permits, get documents certified, your identity verified. You can use it for spending and ATM withdrawals in over 200 countries, in 36 million locations. In the case of the Post Office card it's even worse as there's a customer services line which doesn't offer any option even remotely like "press X to renew" and Post Office branches have no idea what happens either. You can use it to order and activate your card, monitor your balance and top up with currencies. Order online and we'll deliver within 2-3 days, Pick up a Travel Money Card instantly at your local Post Office. Plan your getaway with travel essentials including travel money, insurance and documents. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . Withdrawal charge 3.5 NZD, PLN Polish Zloty We provide a range essential financial services, from savings, borrowing to money transfers. If obtaining a refund for cash only the original currency purchased will be accepted. You can renew your card by either visiting a Post Office branch or by contacting the Post Office customer service team. This fee continues until there's no remaining . Plus, you can only spend whats on it, so this can help you to budget. If your order is accepted, funds will be allocated against your card immediately. We will not be able to proceed with the transaction if we cannot verify your identity. Max daily cash withdrawal: 2,500 DKK Pound Sterling - 1.5 GBP + commission of 1.5%. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. How can I contact TUI Travel Money Card Customer services? We always recommend that you withdraw cash in local currency and dont choose to pay in Sterling or accept their currency conversion. We have listed all available currencies and their associated withdrawal limits and charges below: EUR euro If youre buying something in person, youll need to enter your PIN. Please note that a Post Office branch will not be able to assist you with a refund for Travel Money Card top-ups. The Post Office offers exchange rates that move up and down according to the demand for currencies. 0000005449 00000 n In the UK you must complete a cash declaration form if you plan to take out (or return with) 10,000 or more, or the equivalent in any currency, in cash (notes and Travellers Cheques). The order will be delivered by Royal Mail Special Delivery. Prior results do not guarantee a similar outcome. If you bought foreign currency using a Travel Money Card, you must call the number on the back of your Travel Money Card and Post Office will take you through the next steps. The way buybacks work means we can only buy currency back at the rate on the day you visit. Max daily cash withdrawal 750 NZD Have your bank account number and sort code to hand. We offer a range of other useful products and services. Max daily cash withdrawal: 40,000 JPY A safe-to-use, pre-paid, reloadable, multi-currency card thats not linked to your bank account, Make contactless, Apple Pay and Google Pay payments, Manage your account and top up or freeze your card easily with our Travel app. We use an identity-checking service to accomplish this. Wise only ever uses the mid-market exchange rate, with no mark-ups or margins. The easiest way is to use our mobile app. You can easily top up your Post Office travel card online or using the app. A fee may be charged if we need to courier a replacement card overseas. So, its important to shop around and compare other travel money cards, as some could offer you a better deal. The Post Office Travel card is a prepaid Mastercard that you can load up with up to 23 currencies. Branch exchange rates depend on several factors like branch location, competition, cost of order, convenience, etc. No. We offer a range of postal services to send, collect and return items, including regular sender services. Theyll block it and send you another. Withdrawal charge 20 SEK, SGD Singapore Dollar If you have money in one currency and spend in a different currency well automatically move this for you to authorise a transaction. We'll cancel your card and work out the best way to replace it. Before leaving the UK, make sure you have activated your Travel Money Card. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. See also How long does it take PayPal to take . Youll also be charged an inactivity fee (2 per month) if you dont use your Post Office travel card for more than a year. All Post Office Travel cards are valid for up to 3 years. The information in this publication does not constitute legal, tax or other professional advice from TransferWise Limited or its affiliates. Yes you can. * Indicates a required field. Therefore, please do not enter any confidential information. Our multi-currency card allows you to load any of the 22 currencies we offer. Paying in local currencies is quick and easy, especially as its a contactless card. 0000001678 00000 n You also wont get charged for using it for payments. Post the following documents or email a photo/scan of them to us: Post to: FREEPOST, POST OFFICE, CUSTOMER CARE. Spend in 36 million locations around the world*. Order online,via the app or in branch and load any of the 22 currencies on your Travel Money Card. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Withdrawal charge: 2.5 USD, AED UAE dirham Always remember anyone can post on the MSE forums, so it can be very different from our opinion. How do I close my Post Office travel money Card? If we cannot verify your identity we cannot proceed with the transaction. <]/Prev 471784/XRefStm 1678>> 2. You can also top it up at a Post Office branch, although your money wont be available until the next morning if you do this. You can load any of the following currencies on to your card. The Post Office offers excellent exchange rates. We provide a range essential financial services, from savings, borrowing to money transfers. Registered office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. Certain countries have restrictions on the amount of currency you can take in and out per person. Note: We do not offer this service for customers applying for a passport card only. And you can ask friends or family to top up on your behalf in any UK Post Office branch, too. Give us a call to let us know your trip has been cancelled and that youd like a refund of your travel money purchase. Withdrawal charge: 7.50, SEK Swedish Krona 020 7937 0280. Please use the form below to ask a question, report a problem or suggest an improvement, and our customer care team will get back to you soon. 0000004060 00000 n Post Office Travel Money Card: 22: Rates set by First Rate: Commission charge of 1.5% applicable to GBP top ups. Please note that your credit card provider may charge a cash advance fee for buying travel money. 0000016238 00000 n Registered office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date. Your card will take 2-3 days to be delivered, and once it arrives you can link it to our Travel App to manage on the go! Bring a valid passport, UK driving licence or valid EEA card as ID, Call us to report your card lost or stolen, or to ask us another question, Make sure youve got everything you need before going away. 900412). Thinking of using your Nationwide card abroad? You can have up to 10,000 in your Post Office travel card at a time, with a maximum expenditure of 30,000 a year. Withdrawal charge 15 HKD, HUF Hungarian Forint Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Full details can be found on the letter that comes attached to you your card. 0 Thousands of Post Offices accept first-time passport applications for the U.S. Department of State. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. 0000001898 00000 n Post Office Limited is registered in England and Wales. Withdrawal charge 2.5 CHF, CNY Chinese Yuan The card can hold up to 22 currencies at once, but they can only be loaded one at a time: Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona. Withdrawal charge 3 CAD, CHF Swiss Franc Wise is the trading name of TransferWise, which is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference 900507, for the issuing of electronic money. Max daily cash withdrawal: 1,700 PLN If you bought physical foreign currency online or from a Post Office branch, you will need to go into a Post Office branch that sells foreign currency to arrange your refund by following the process highlighted on this page. Please note that your credit card provider may charge a cash advance fee for buying travel money. Order online,via the app or pick one up in branch and load it with any of the 22 currencies it holds. For example, if you go to Brazil and use your card at a local restaurant, youll be charged the cross-border fee of 3% as Brazilian real isnt supported by the card. Cash withdrawal limits vary from currency to currency. Title. 900412). What happens when my Post Office Travel money Card expires? For example, if you are using the card in Spain you should always choose to pay in Euros if offered a choice; choosing to pay in Sterling (GBP) in this example would allow the merchant to exchange your transaction from Euro to Sterling. 1. You can also contact the Post Office Travel Card Customer Services department via the following methods: Heres how to deal with some common problems you might have with your travel card. You can check your recent transactions, view your PIN, transfer funds between different currency wallets, top up your card, freeze your card and more. There are three ways to order a Post Office Travel card: If youre applying in a branch, you should be able to pick up your card there and then. Lines open 24 hours a day, 7 days a week, Please call our Travel Money card team immediately on: below). We include information about DCC in every card pack. Where possible, you should print this and take it with you if you are collecting your order from a Post Office branch. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. If you have selected home delivery, your order can only be delivered to the billing address of your payment card to protect you from any unauthorised card use. We offer a range of postal services to send, collect and return items, including regular sender services. Don't trust us with your crypto: introducing transfers. Withdrawal charge: 2 EUR USD, USD US dollar Post Office is prohibited from carrying out certain activities if financial sanctions apply. If it hasnt arrived after the expiry date, call the contact centre and theyll issue you with one. Max daily cash withdrawal: 3,000 HKD This is why online exchanges are invariably better than branch rates. It is not intended to amount to advice on which you should rely. Your Travel Money Card is completely separate from your bank account so its a safe and secure way to pay while youre abroad. One last thing to note on the subject of fees. These limits can usually be found on that country's government website. Calls may be monitored or recorded for training and compliance purposes. Activation can also be done by calling our automated line on +44(0) 20 7937 0280. Max daily cash withdrawal 6,500 ZAR Cross border fees are set at 3% and are only applicable when you use your currency in a country other than the ones we offer. This means that a 20 purchase in Spain would cost you 20 and will be deducted from your euro balance. You can collect your order from the branch chosen during the order process. You can use your Cash Passport like you would a debit or credit card, but with your own prepaid funds.
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