Original review: Dec. 30, 2022. Our multi-faceted Cooperative team helps strengthen your business with priority access to our curated selection of preferred partners. To Request a payoff statement for your loan. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Login to access your account instructions how to enable JavaScript in your web browser. I searched for reviews on Specialized Loan Servicing (SLS) and found many people shared horrible and similar experience with SLS on this website. Fax to: CMC Funding, Inc 1-720-241-7537 If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and Fax to: GMFS LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. If you have any questions or need assistance, please reach out to our Enroll in paperless communication today. Please note that Specialized Loan Servicing LLC ("SLS") makes no endorsement or claims about the accuracy or content of the information contained or the products found on third-party websites. Specialized Loan Servicing | 3,830 followers on LinkedIn. Lonelyboy7. Access your Account Login FAQ Customer Third Party User Name Password Forgot User Name / Password? We are rankedTier 1 by FHA and Ginnie Mae and receiveconsistent recognition from Fannie Mae's Servicer Total Achievement and Rewards (STAR) award and Freddie Mac's Servicer Honors and Rewards Program (SHARP). All users have access to reporting and the ability to export and output data to PDF, MS Excel, and CSV file formats. Customer Care Department at, 1-855-262-4737. doxo is not an affiliate of Specialized Loan Servicing. Although loan servicing companies are allowed to pass on charges from third-parties to consumers when these third-parties provide services to borrowers, they are prohibited from inflating these costs in order to pocket a profit. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. changing the Bill Pay amount at your financial institution. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. Explore guides to help you plan for big financial goals, For many struggling mortgage borrowers with home equity, selling their home could be an alternative to foreclosure, CFPB Takes Action Against Carrington Mortgage for Cheating Homeowners out of CARES Act Rights. Login UPLOAD DOCUMENTS FREQUENTLY ASKED QUESTIONS JOIN OUR TEAM A A A Toll Free: 1-800-258-8602 Welcome, SPS customers. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-866-392-1860 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. PLEASE NOTE Under no circumstance would Specialized Loan Servicing require or request borrowers to wire or submit funds to an individual. And we do it all on a global scale. ", I want to compliment my agent on her professionalism and sincerity. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. This statement does not apply if SLS is servicing your residential mortgage loan. *We do not charge a fee, however, your financial institution or other 3, Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA), Fill out the Automatic Withdrawal Request form, then fax or mail to the address provided on the form. Total scurve, they practice shady business practices and have little to no regards for morals or ethics. Log-in to manage your mortgage account How Can We Help You? All disputes must be sent to the designated address found under the Disputes tab. Eligible borrowers may set up automatic electronic payments made directly from their existing bank account. 85%. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. Welcome to Servicing Loans by SLS. your loan number and property address on the check/money order. A request for information or notice of error does not prevent SLS from initiating foreclosure if proper grounds exist under the mortgage documents. For licensing information, go to:www.nmlsconsumeraccess.org 1-678-459-9746 (Attention: Loss Draft Department). Specialized Loan Servicing, LLC (SLS) is writing in response to a dispute that you filed with the Better Business Bureau (BBB) with regard to the servicing of the above-referenced mortgage. Online: Log into your account and select the Payoff Quote option located on the Home screen. All payments should be made payable to Specialized Loan Servicing, including those made via MoneyGram or Western Union. They helped me when I was in a difficult situation with property taxes. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). All rights reserved. Make a payment Do you want to manage your mortgage account? 1-678-459-9746 (Attention: Loss Draft Department). She was empathetic and showed genuine interest!, "My agent did a great job welcoming me to SLS. Here are some commonly used forms to manage your mortgage account. ServiceHomeLoan.com allows you to access your mortgage account to make payments, schedule automatic payments, access your annual tax information, manage escrow and more. Common questions, curated and answered by doxo, about paying Specialized Loan Servicing bills. No endorsement has been given nor is implied. All disputes must be sent to the designated address found under the Disputes tab. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-800-315-4757 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Computershare Loan Services (CLS) is a single-source provider of mortgage services. Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. We accept calls from relay services on behalf of hearing-impaired borrowers. Mortgage FAQs With Computershare Loan Services, you get an extension of your team that helps you stay one step ahead. That frees them up to do what they do bestbuild powerful brands that keep long-term customer relationships at heart. Servicing is easy, until it's not. After receipt of a notice of error, SLS will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. Other payments may have a fee, which will be clearly displayed before checkout. To Request a payoff statement for your loan. New York Customers: The online messaging feature is not available. Our risk management and compliance controls protect our clients' investments through evolving regulatory and policy changes. Online: Log into your account and select the Payoff Quote option located on the Home screen. Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. Have you recently receiveda welcome packet from us?Set up your account. A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. Specialized Loan Servicing LLC: NMLS ID 2168 Please visit www.SLS.net to create or manage your account. Please try again later. Special Subservicing Asset Management Debt Recovery Log into InvestorWeb Contact Us Login SERVICING Create your InvestorWeb account Log into your InvestorWeb account SECONDARY MARKETING Log into your MSR Seller account Log into your cooperative account ASSET MANAGEMENT Log into your REO account Log into your valuations account United States Have you recently receiveda welcome packet from us?Set up your account. You entered an incorrect Username reserved, Reproduction in whole or in part without permission is prohibited, This site is best viewed in Microsoft Edge browser. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. Our average six-month cure rate of 54.8% on loans transferred in at 60+ days delinquent reflects our commitment to loan performance. Payments are free with a linked bank account. All programs may not be available. Login SERVICING Create your InvestorWeb account Log into your InvestorWeb account SECONDARY MARKETING Log into your MSR Seller account Log into your cooperative account ASSET MANAGEMENT Log into your REO account Log into your valuations account United States Find Computershare in your country United States United Kingdom Computershare Login Learn how we're bringing together the industrys best talent to deliver servicing solutions that set us apart. Do you want to view informational videos regarding the servicing of your mortgage? Specialized Loan Servicing LLC is not affiliated with Angel Oak Home Loans LLC and does not guarantee any program or loan availability. or whether any other transaction fees may apply. Consumer Financial Protection Bureau Settles with Specialized Loan Servicing, LLC. Affiliated Entities: Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA). Most Recent. Please use the information below to contact the servicer for your loan. Our versatile servicing team helps protect your revenue and improve performance for even the most complex portfolios. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). Copyright 2023 Select Portfolio Servicing, Inc. All rights Please sign in to access your account. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-800-315-4757. This statement does not apply if SLS is servicing your residential mortgage loan. Logos and other trademarks within this site are the property of their respective owners. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. Inside Specialized Sign in to your Account Email Password Show Remember Me Forgot your password? Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA). 1-678-459-9746 (Attention: Loss Draft Department). Welcome to Servicing Loans. If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and Choose an option below to set up Autopay: Arrange with your financial institution to have payments sent to us every month. Specialized Loan Servicing services mortgages across the United States. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. They basically robbed me for an extra mortgage payment. Online: Log into your account and select the Payoff Quote option located on the Home screen. Angel Oak will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). All rights reserved. We accept calls from relay services on behalf of hearing-impaired borrowers. Our trusted experts have decades of experience anticipating situations before they become problems, and preparing solutions before they become necessary. Contact Us. LenderLive Network, LLC: NMLS ID 1607 To Request a payoff statement for your loan. The consent order requires SLS to pay $775,000 in monetary relief to consumers, waive $500,000 in borrower deficiencies, pay a $250,000 civil money penalty, and implement procedures to ensure compliance with RESPA and Regulation X. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-800-315-4757. Our trusted experts have decades of experienceanticipating situations before they become problems, and preparing solutions before they become necessary. Making a payment on your Mortgage, Home Equity Line of Credit or any other account type is simple. Please try again. Click here to view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. Read more about our success on our news page. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-800-315-4757 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. For California Consumers: Please be advised that we collect information you provide to make the mortgage or HELOC payment. and / or Password. Payments can be set up on a weekly, biweekly, semimonthly, or monthly frequency. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. MANAGE YOUR ACCOUNT Now more than ever, it's easy to manage your account online, including: Set up Automatic Payments View Statements Set up Third Party Access Make a Payment Request Payment History View Letters Submit Proof of Insurance Request Assistance Upload Documents To manage your account, please sign in. To view all available payment methods, please click here. Mortgage and other bills can be paid at doxo. ", instructions how to enable JavaScript in your web browser. The security and privacy policies of the third-party may be different than those of SLS. Should your payment amount change, the new payment will be automatically deducted from your bank account. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. On May 11 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Specialized Loan Servicing, LLC (SLS), a mortgage-loan servicer in Colorado. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. Being recognized as best in our peer group is the result of bringing together the industry's best talent to protect client revenue and improve performancefor even the most complex prime and default servicing portfolios. Sign In Create Account 1996 - 2023 Computershare Limited. SN Servicing Corporation specializes in seriously delinquent loans (more than 90 days past due), including HUD/FHA loans. SLS will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. All rights reserved. Customer Third Party creating an account at the Insurance Loss Claim Website. Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. This portal provides its users with real-time access to account information, in a secure and user friendly interface. Every day, our team rolls up their sleeves to contain costs, leverage technology, and carefully manage risk on behalf of every client. Computershare Limited 1996 - 2023. New York Customers: The online messaging feature is not available. Welcome to the SLS Customer Portal This portal provides its users with real-time access to account information, in a secure and user friendly interface. This year, we were awarded Freddie Mac's GOLD SHARP award for our superior servicing portfolio performance, outstanding customer service to borrowers, and positive efforts to cure delinquencies. How can I contact Specialized Loan Servicing about my bill? These websites are provided solely for your convenience. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-866-392-1860. All rights reserved. We have serviced over 16,000 seriously delinquent loans with a value of $1.4B, with a current overall re-performing ratio of 36% and an average of 58% for residential loans over the past 4 years. Box 636005 Littleton, CO 80163-6005 Phone . State Licenses for Specialized Loan Servicing Terms and Conditions NMLS Consumer Access. New York Customers: The online messaging feature is not available. Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. Enter either a valid Zip Code or a valid loan number. Please note that if the amount of your required loan payment changes, you are responsible for To ensure prompt and accurate processing of your payment, please include If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. We deep expertise in servicing HELOCs and many other asset classes. The content of any site to which you link from this summary is solely the responsibility of the provider of that web site. Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Please check with your financial institution to ensure that the payment is received timely to avoid late fees; Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. 800-315-4757. After receipt of a notice of error, Angel Oak will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. A request for information or notice of error does not prevent Angel Oak from initiating foreclosure if proper grounds exist under the mortgage documents. Online: Log into your account and select the Payoff Quote option located on the Home screen. Computershare Loan Services (CLS) is a single-source provider of mortgage services. 1-678-459-9746 (Attention: Loss Draft Department). 1996 - 2023 Computershare Limited. We offer self-serve tools and communication support that serve borrowers throughout the lifecycle of their loan. Making a payment on yourMortgage, Home EquityLine of Credit or any otheraccount type is simple. February 14, 2023 @Lonelyboy7. Here are some helpful videos about common mortgage related topics. At FirstBank, we want you to feel taken care of. Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456. A request for information or notice of error does not prevent SLS from initiating foreclosure if proper grounds exist under the mortgage documents. Computershare Limited 1996 - 2023. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. New York Customers: The online messaging feature is not available. You can even setup a convenient payment date within the grace period. After reading so . Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. doxo helps you manage your bills and protect your financial health: doxo is not an affiliate of Specialized Loan Servicing. those websites. Here are somecommonly used forms tomanage your mortgage account. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. Our seamless onboarding, transparent reporting, and laser-focused loan management help clients sleep at night knowing all their loans are in good hands 24/7. P.O. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-855-262-4737. SPS in not responsible for any content on this page or any third party content that may be accessed via this page. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. At GMFS LLC, we want you to feeltaken care of. Valuation services are performed by Computershare's licensed appraisal management company, Computershare Valuation Services Access your Account Login FAQ Customer Third Party User Name Password Forgot User Name / Password? We accept calls from relay services on behalf of hearing-impaired borrowers. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/GMFS. CMC Funding, Inc c/o Specialized Loan Servicing P.O. creating an account at the Insurance Loss Claim Website. Computershare Limited 1996 - 2023. Specialized Loan Servicing LLC: NMLS ID 2168 Affiliated Entities: CMC Funding, Inc: NMLS ID 41998 For licensing information, go to: www.nmlsconsumeraccess.org Here are some helpful videos about common mortgage related topics. The security and privacy policies of the third-party may be different than those of SLS. Where can I find it? Please be advised that Specialized Loan Servicing LLC is not a lender. Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. I'm looking for my bill. GMFS will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). Make billing inquiries directly by phone at 800-315-4757. The Bureau's investigation found that since January 2014, SLS violated . For requests for information and notices of error regarding your account, please use the address SLS has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. Making a payment on your Mortgage, Home Equity Line of Credit or any other account type is simple. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Specialized Loan Servicing. FirstBank Mortgage is transitioning to a new servicer for mortgage loans in a phased approach beginning on 6/1/2022. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. Please be advised that by refinancing your current loan, your total finance charges may be higher over the life of the loan. Please visit www.SLS.net to create or manage your account. 1.4. Button to open Collapsible left side menu. Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. To update your preferences go to your profile page. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS.
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