It took a long time to get permits. >> /Type /Pages << I have called ADT on three separate occasions to complain about this and Ive been assured that the spam calls from ADT Solar will cease. /Type /Catalog << 2008. Just another sign that western civilization has fallen to the dung heap. Need to find a different location? Adios sucker! The positive is being able to communicate instantly at demand and have instant information at your fingertips. Be aware that they are trained to handle objections and might want to ask you why you arent interested. /Length 1633 Some consumers have complained that they were promised big savings on their monthly electrical billbut once the solar panels were installed, they never actually got them. An ADT Solar Energy Specialist will contact you to schedule your estimate and help you determine if solar is right for you. Some states will offer additional credits or incentives on top of federal tax credits, so its important to research if that applies in your state. These applications have spam filter built in and will identify where the phone number is coming from. /Type /Metadata Forcing or persuading customers is not a good way to earn happy customers. Some homeowners will lease solar equipment, but those who do cannot claim any tax credits or incentives. << My husband and I were so excited to become solar customers and play our part for the environment. /CO [2 0 R] I would have to take a guess that American solar calls make up a good portion of telemarketing calls. >> By clicking the 'Get a Free Quote' button below, I agree that an ADT specialist may contact me via text messages or phone calls to the phone number provided by me using automated technology about ADT offers and consent is not required to make a purchase. Keep an eye out for solar energy phone calls when monitoring for spam. | 04/19/2023. Recently I have been getting at least 4 spam calls from Sunpro Solar a day. Point blank. ConsumerAffairs is not a government agency. Kneupper & Covey PC is a Georgia Professional Corporation with offices in Georgia and California. Finding a solar company means doing thorough research. /FormType 1 Many performance warranties for solar panels last for 25 years. Copyright 2022 SolarTech Energy Systems, Inc. All Rights Reserved. ADT Solar is accredited by the Better Business Bureau (BBB), where it holds an A rating. I have lots of pictures and recordings and will wait to publish a very long and detailed review as soon as the job is completed. in Solar Installation. Quickly and easily check an unknown number. This site does not include all companies or products available within the market. /N 24 0 R 2023 ADT. A perfect example is that one section of the solar panels was not working so I called to see what could be done. endobj When asked if they would remove the panels, we were informed they will not do that. After the inspection I was informed the entire roof needed to be done. Though ADT Solar isnt available in all areas, the company offers services in 22 states and has performed over 18,000 solar installations. 3) Panels that dont actually work. Bear in mind a solar panel does not die after 2530 years. SunPower has a network of trusted installers for your solar system, solar panels and electricity needs. You can register by visiting this website, or you can register by calling 1-888-382-1222. >> It is a bit of a process getting solar panels but once the final inspection is complete the electricity bills are DRASTICALLY reduced. /Length 466 The company completed its acquisition of Sunpro in December 2021 and rebranded to ADT Solar. Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. I recently activated by ADT Solar array (last week of Nov 2022). The app on our phones is fun to watch as we can see how much electricity the panels are producing, and also how much electric we are consuming. Sandra R. *Better Business Bureau information accurate as of August 2022. 3. Third party apps such as robokiller, while there are many apps that serve as a blocking spam calls on the app store market. The company does not have any review for this year. ADT Solar provides 100% in-house repair and maintenance of its systems. Finding a solar company means doing thorough research. /AA 10 0 R Battery backup ability is based on system size and usage. | 03/16/2023. THIS IS AN ADVERTISEMENT AND NOT EDITORIAL CONTENT. We can take a look at your claim for no charge and see if well be able to help. SunPro Solar has established itself as one of the top solar installers in the country, and got even more backing when it was acquired by ADT in 2021. Now they want $3000 to cancel. A company cant charge you fees like that if you havent signed anythingand trying to do that is a classic unfair business practice. You only pay for the electricity not produced by your system, and any excess power will be sent back to the city grid. << x+ | ADT Solar offers comprehensive warranties and system monitoring to help support customers once their solar energy system is installed. They also guaranteed me that I wouldn't have to pay on the loan until I was up and operational which was FALSE. /Rect [487.289 340.998 567.036 358.332] No one showed up If your roof gets damaged during a solar panel installation, thats negligenceand you have legal rights. Contact us to activate your ADT system Call (800) 653-5416 or fill out the form below and an ADT Specialist will call you, from time to time, about ADT offers. endobj An Inc. 500 company, Sunpro Solar continues to expand as the demand . While it is economically smarter to go solar sooner than later, you still have throughout 2019 to get the maximum tax credit for going solar. My husband and I were approached by SunPro solar and we had a consultation this morning. Solar panels can cost between, , depending upon the scope of your project and. Customer Reviews are not used in the calculation of BBB Rating. Ripoff Report Needs Your Help! ADT Solar sells and installs solar panels from four brands, including Enphase, LG, Unirac and Outback Power. The 25-year warranty is on par. << 17 0 obj Not entirely bad, but I cant recommend this company. If youre tired of being called by solar robocallers and cold calls, you can take action by following the steps above. | Troy, Missouri Going solar helps with energy savings in the long run and the satisfaction of taking an active role in helping reduce carbon emissions. Even if you have a past-due balance that needs to be paid, they will send past-due notices in writing before shutting off service. endobj Stop unwanted calls and get the caller id for an unknown number. How Much Does A Home Security System Cost. Use a carrier Caller ID application. ADT Solar relies on the solar equipment manufacturer Enphase to offer 24/7 solar monitoring services. Since that time, the company has become one of the biggest residential solar installers and one of the most respected. This business is in an industry that may require professional licensing, bonding or registration. Overtime these panels need to serviced or repaired by a different company when the installation starts to fall apart. To support this business model, ThisOldHousemay be compensated if you purchase through links on our website. The announcement by LG, Sunpro's preferred provider, that it would no longer make solar panels injects some uncertainty for the company going forward, but ADT Solar might make sense if you. William Many solar panels see a significantpower output decrease within 25 years. Start with our list of Best Solar Panel Installation Companies and figure out what matters most to you with a solar company. My project is somewhat complicated because I choose to install a battery to protect critical circuits in the house. The Customer Service Support Specialist is ultimately responsible for leading and handling all escalating customer calls as well as ensuring a best in class customer experience. To further the customer support you receive, ADT Solar is owned by one of the most trusted and reputable names in home security, ADT. /C 21 0 R >> The company maintains a customer contact department which often answers my questions immediately as they track progress of my job. stream Upended years of solid compensation plan that retained sales team and grew SunPro to top 3 in the US. 19 0 obj DONATE NOW! I first contacted ADT Solar sales representatives on July 21, 2022. Investing in solar carries some risks since youre committing to several years before you reach a breakeven point with your investment, so do your research before picking a solar company. /AA 7 0 R It's important to note that reviews can be influenced by a number of factors, including the sales person that someone interacted with and where they were at in the process when they left the review. stream z#4cgbnLZ3E%\61iL; _Uie~aaf8 =Dh:!Ri%ID#-Fu2;I 04(0ALjK!bWr\_GSN(aFdytxaTb ^tzd&JP%l"^RY-4. 9$L.%K!/MWe?RcX=| Y?F(";KqpB3*"o4 Erin works primarily on ClassAction.orgs newswire, reporting on cases as they happen. Copyright 2023 This Old House Ventures, LLC. Now to get new contract it's $100,000 more. | 04/16/2023. What a great job ADT did to coordinate and install. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. For more than a year now I have been getting frequent spam calls from ADT solar. ADT sells security systems for 1500-$3000 security systems. | Houston, Texas The company has installed solar on over 25,000 homes, and Sunpro reviews have been largely positive, giving it a great nationwide reputation. They are non responsive and dont know what theyre talking about when they do call. 2023 Forbes Media LLC. When homeowners are repeatedly targeted with unwanted telemarketing calls with free or cheap solar installations, it changes their view on solar as a whole. >> /Contents [25 0 R 26 0 R 27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R] |, How to Stop Solar Spam Calls (Updated 2018). SunPro has actually been sued before for allegedly spamming people with phone calls. /Count 2 endstream Later I had a roof inspection done due to some shingles on the front side of my house that needed to be nailed back down. Then make your decision. Our customer care team is here to help. /F 22 0 R We dont charge to evaluate cases, and you may have a legal claim. 3 3 73.747 11.334 re These panels also have an average lifespan of 25-40 years. Rosalinda Gonzalez Quality workers who were very curtious. On their page they state that registering your phone is free and after your register, other types of organizations may still call you, such as charities, political groups, debt collectors and surveys. Many customers praise ADT Solar for its quick installations and response times, but other customers point to ADTs acquisition of the company leading to spam calls. Kevin Kneupper (CA Bar No. 105. /Kids [50 0 R 14 0 R] The free electrons generate electricity, flow through the solar system, and convert into power that your home can use. At ADT, were all about keeping you protected. If you want a reply sooner, call us directly at: ADT is Americas leading smart home security provider, earning the trust of millions of customers, and delivering peace of mind and convenience for nearly 150 years. /Names 6 0 R The city inspector came 3 times to inspect and every time they came it was someone else from Sunpro/ADT who did not have a clue what was going on with my project. Qualified customers can finance a ADT Solar system with $0 down, but you can also obtain a solar loan or pay upfront (solar purchase). We live in Central Iowa and it's looking . The contract estimated that the approximate completion date for the work would be between 30 and 120 days (one to four months). Robokiller is unique by using answer bots that talk back to the telemarketer and tricks them into thinking they are talking to a real person. They left the job site very clean and he city inspection was conducted before the crew left the site. Beth R. This company gets stuff done! 8 0 obj Do NOT trust them STAY AWAY FROM ADT SOLAR. They also stated that the earliest they could send a tech was 3 weeks. /Tx BMC >> This has led to a decrease in public trust in the solar energy industry. This leaves the customer without a workmanship warranty and a BIG headache. According to SDGEs website the energy company will never proactively contact customers to get their credit card or financial information over the phone. want[s] me to give [it] $3,000. There are significant upfront solar panel installation costs, which could mean you need some financing. The one thing that I can say positively about this shady company is that Amy Pittman formerly Amy Boudreaux is the person to get a hold of in any situation. Whatever you all decide DO NOT go with this company. She previously worked in the decor and lifestyle spaces for digital publishers like Hunker and Ranker and has multiple years of experience creating design and DIY content. If your referral chooses solar services with ADT Solar, you receive an additional $1,000. Unsatisfactory administration. And I got noticed from ADT that because of their design guideline they can't proceed with my contract and I lost all other options that I could have selected and now it is impossible to get approval for NEM2.0 since deadline has passed. Central Florida's most qualified, best price and highest quality provider of Solar Energy Since 2003. They will do nothing to work with us and frankly, representatives and managers were quite rude when called to discuss the situation. Thank you, you have successfully subscribed to our newsletter! endstream 4. endobj With the cost of solar panel installationdecreasing over the past 10 years and government incentives awarded to solar panel owners, solar energy has established itself as a viable alternative power source. The company manages the entire solar process from start to finish. /Metadata 8 0 R Also verify they arrived in a legitimate energy utility company vehicle is also a good way to distinguish real or fake. /AcroForm << Around 20 to 25 solar panels are needed to completely power a home using solar energy. << /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] They are also going to offer you the 30% tax credit which you have 5 years to claim but they expect you to pay that 30% interest to the borrowing company within 6 months if you want to keep your interest at 1.9% as they will start you at. | Norfolk, Virginia ET /Rotate 0 BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Dave /Resources 33 0 R ADT Solar offers a 25-year power production guarantee with its solar energy installations, which legally protects customers in case the solar panels dont perform as expected. Understand how solar companies determine the possible savings. I canceled [Sunpro Solar]. ADT Solar offers a Price Protection Guarantee to refund the difference of a lower quote from another company if that company offers equal products and benefits. This company lies about everything from what Solar can do for your light bill to when somebody is coming to fix the problem. International Association of Better Business Bureaus. /HeBo 35 0 R | Conway, South Carolina endobj ADT Solar is a reputable solar panel installer that offers comprehensive customer service and reliable installation. SunPro Solar started in 2008 just as solar started to take off. Some companies have been known to say that you will not be eligible for rebates or tax credits if you do not sign with them. Yes, ADT Home Security owns ADT Solar. Copyright 2023 Consumers Unified LLC. Receive up-to-date information and news about what is going on in the solar industry, updates on our services and features, and more. An error occurred when trying to submit the form. /Subtype /XML 16 0 obj Do not go with ADT solar. Sunpro Solar. While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Home does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. **Batteries may be purchased as part of your customized solar system. What problems do consumers report with SunPro Solar? /S /JavaScript The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. We have physical offices to meet you in California and Georgia. To clarify, the Federal Investment Tax Credit is still at its maximum 30% throughout 2019 before it steps down to 26% in 2020. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Home. All rights reserved. The app we have doesnt have the same numbers ADT solar has. >> . << We have NOT saved any money on our light bill and have had to have them come back several times to fix their mess and now I have a hefty Solar panel payment plus my usual hefty light bill. I went Solar a couple of months back, the whole process has been great, everything was done on a timely manner and the workmanship was second to none, my Solar Specialist StanleyGonzalez was very knowledgeable and was involved through the whole process. On March 19, 2023 my husband died. How many solar panels do I need to maximize savings? endobj If you try to sell your home with a lease in place, the buyers must agree to take over the contract and qualify for the lease. Went into contract June 2022. The company also accepts solar loans from banks and credit unions. Building 2, North Little Rock AR, 72113, 1003 Century Street, Springdale AR, 72762, 5811 Midway Park Blvd NE, Albuquerque NM, 87109, 801 SE 59th Street, Oklahoma City OK, 73129, 630 Blue Ridge Terrace, Columbia SC, 29203, 297 Garlington Road Unit E, Greenville SC, 29615, 1258 W Southern Avenue Suite 101-102, Tempe AZ, 85282, 78 Columbia Drive Units F&G, Pooler GA, 31322, 3916 Tradeport Blvd. And with solar systems backed by a 25-year power production guarantee, you can rest assured knowing well be here to take care of you and your system after your solar installation is complete. 7 months. April 2023, still no solar and company has started entire process over. From consultation and customization to installation and operation, the ADT Solar team is focused on making the process as easy and enjoyable as possible. So, my overall Rating for the company is (1 * star) and DO NOT RECCOMMEND THIS COMPANY AT ALL!! One year after that they finally installed them and got turned on (I had made almost 3 or 4 payments before even being turned on). endobj Well start sending you the news you need delivered straight to you. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. One customer said: We were also told a crew would fix the damaged roof the following week. >> If they get a new roof, you receive $500. Read our review of Momentum Solar services and installation to decide if the company is the best solar provider for you. /Fields [] Now you can come to a single company to find solutions that can help you become more protected, connected and in control of your home, and how you and your family live every day. What's crazier is that just about everybody in my local area is having the same issue. Expect a call from an ADT Security Specialist as soon as possible. In this review, the This Old House Reviews Team looks into ADT Solar services and warranties to help you determine if this is the right solar provider for you. Is it better to lease or buy solar panels? So in order for us to keep the low payment we had to come up with the full $13,230.36 due the 16th of this month. After 9 months and no movement on the project I decided not to sign at the increased price. Most of the 8 months was spent waiting on approvals (engineering, design, electrical, local . 6 0 obj Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. << Installing solar since Unauthorized use strictly prohibited. SunPro Solar, LLC is on the receiving end of a proposed class action filed by an Ohio man who claims the defendant placed robocalls to his cell phone without his consent and in violation of the Telephone Consumer Protection Act (TCPA). >> endstream This started maybe two weeks ago. My letters were either ignored, or resulted in unsatisfactory responses. | 04/18/2023. Any advice on how to stop them? Dalton Johnson 5) Damaged roof. Marlene Sanchez /Annots [54 0 R] 200, St. Louis MO, 63108, 4350 NW Belgium Blvd Building 2, Riverside MO, 64150, 19109 West Catawba Ave. Ste. My Dad, who was terminally ill, was talked into signing a 38k agreement to add panels to his house. endobj /DA (/Helv 10 Tf 0 g) /S /S Do not do business with either. And with battery backup**, we also help secure your power essential energy supply if theres ever a blackout. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The Commission's complaint charges the defendants, who operate from California, Colorado, New York, and Tennessee, with violating the FTC Act, the Telemarketing Sales Rule (TSR), or both, by making deceptive earnings claims through robocalls and other marketing techniques. Thank you. I am sad, and now I am angry. See reviews below to learn more or submit your own review. We have an abundance of happy customers and make sure we exceed their expectations each and every job. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. This company preys on the disadvantaged and elderly. The company installed the panels and had electricity reran while my Dad was in ICU and unfortunately never came home. The Forbes Home editorial team is independent and objective. 2 on our list of the best solar installers in the U.S. How many solar panels does it take to run a house? I will agree with a lot of the other reviewers that said this company employs a bunch of liars! Even though Meraki Solar has been able to quickly expand, there are potential concerns prospective customers should be aware of. What are the pros and cons of solar energy? /Annots [] 5 0 obj Sunpro's chief executive, Marc . Im a client of ADT, who clearly shared my contact info with Sunpro upon acquisition. New to ClassAction.org? 15 0 obj Some of these tactics include: Any mention of a sweepstakes or raffle: that youve been specially selected or won a free solar system / free panels. /Parent 5 0 R ADT Solar is expanding its footprint but is only available in a little more than half the country. All rights reserved. BBB Business Profiles are subject to change at any time. Beth Gage is more than capable, the installers were excellent. They work by absorbing sunlight and releasing electrons. Review for ADT Solar (formerly Sunpro Solar) Office location: 108 Kelly Rd, Niceville FL, 32578 03/07/2022 Got Screwed by Sunpro/adt Pensacola, FL SCAM Sunpro/ADT scammed my elderly parents. They never told me anything was wrong with the roof and the panels went up. Call or complete the form and an ADT specialist will contact you with a quote. >> I subscribe to ADT. 2) Delays in installing the panels. endobj 24 0 obj There are additional benefits for choosing ADT Solar, too. Sunpro Solar was named the second largest residential solar installer in the U.S. by Solar Power World magazine in July 2021. /Pages 5 0 R endobj On November 9th, 2021, ADT announced its intention to acquire Sunpro Solar for approximately $825 million in cash and ADT stock. >> The Federal Communications Commission stated consumers received an estimated 2.4 billion robocalls per month last year. Feel free to contact us by click the button below to request a free consultation! >> New cases and investigations, settlement deadlines, and news straight to your inbox. I never signed or agreed to anything. You could tap into your home equity or use solar loans. Guaranteed production for 25 years. The panels were installed in December and electrician hooked up in January. It can get your system up and running in several weeks. The calls from SunPro came from (727) 223-6405, (727) 228-1754, (352) 353- 0514 and (352) 353-0505, out of Clearwater and Archer, Florida. Homeowners have to decide how big of a solar project they want. 7 0 obj 11 0 obj Ripoff Report on: Sunpro solar - Sunpro they only lie to make a sale kansas wichita. ADT Solar is a solar energy company that offers grid-tied solar panel system installation in 22 states. Once you sign the loan agreement this company no longer cares about you. << Had 2 more estimates done. Solar panels require little maintenance, needing routine cleaning a couple of times per year. << We value your privacy. << << In case of damage to your solar panels, ADT Solar can also help with removal and reinstallation. | 04/05/2023. >> Our rating system for solar companies is on a 100-point scale based on five factors: To share feedback or ask a question about this article, send a note to our Reviews Team atreviews@thisoldhousereviews.com. A Customer Relations agent will be reaching out to you to discuss your concerns further. With a warranty, ADT Solar also covers labor, panels and inverters. 4. 2. As a Scam-Buster / Scam-Baiter, when Sunpro Solar calls my phone, I disguise my voice as a confused, special needs, elderly person. Suite 1011, Atlanta GA, 30354, 4415-4417 NW Urbandale Drive, Urbandale IA, 50322, 4417 NW Urbandale Dr, Urbandale IA, 50322, 1872 Brummel Avenue, Elk Grove Village IL, 60007, 920 South Spring St. Suite 2300, Springfield IL, 62704, 8124 Bunkum Road Building C, Caseyville IL, 62232, 1927 S West Street Suite A, Wichita KS, 67213, 200 NE Missouri Rd, Lee's Summit MO, 64086, 4625 Lindell Blvd Ste. Homeowners can choose to purchase solar panels with cash, use a solar loan or lease the solar panels. The This Old House Reviews Team is here to help you take advantage of this flourishing industry with in-depth research on thebest solar companies in the United States. And most states also allow you to sue for fraud or other unlawful conduct. Highly recommended! Phil H. Since being purchased by ADT, Ive been receiving multiple robo calls a day from Sunpro. ADT Solars website provides plenty of information about solar and things to consider, but finding specifics about how ADT Solars process works is tough. Those go to the lender. /S /JavaScript I was given a clear statement of work, guarantees, and of the financials both purchase and projected savings. /ITXT (2.1.7) /Filter /FlateDecode The only reason that I gave 1 star is because I had to to write the review. endobj /Title (Antonio v. Sunpro Solar, Llc - 1:18cv422) << Also, scammers may utilize text messaging and mobile apps to demand or collect payment. Plus their referral program is amazing and they keep you up to date through the entire process. Unsubscribe easily. . 9 0 obj There are numerous ways to sue one if they treat you badly as a consumermost states have consumer protection laws that give consumers the right to sue to stop unfair or deceptive business practices. If youre having a problem with solar panels from SunPro Solar, call Kneupper & Covey PC at 657-845-3100, or e-mail us at contact@kneuppercovey.com. /V (0) Mobile payment apps are a way to trick distracted customers to submit payment for fake bills.. Its transparent purchasing options and A+ rating from the BBB make ADT Solar a trusted provider for homeowners looking into solar. First, we provide paid placements to advertisers to present their offers. | Los Lunas, New Mexico Please help me resolve this issue. Panels produce more power than I use on a sunny day. And deadline for NEM2.0 approval was approaching. 190747, CA Bar No. (0.00) Tj Many people think twice about going solar despite knowing how the benefits can improve their life in order to avoid being hassled or burned. The company that owns the SunPro brand is a company called Marc Jones Construction, LLC, which is now owned by ADT (the security company). Run around, if you like getting the runaround, being lied to, ripped off and ignored. Sunpro Solar, a leading provider of residential solar energy in the U.S., officially becomes ADT Solar, expanding access to safe, smart, and now sustainable homes across the nation. Pushy, aggressive solar salesmen lower the value of solar. All rights reserved. You put the ** together. Enjoy reading our tips and recommendations. Contact Information 233 General Patton Ave Mandeville, LA 70471-8701 Visit Website (985) 882-7200 Want a quote from this business? Gonna have to hire a lawyer. If they dont want to do that, youll have to pay the remainder of the lease or remove the solar equipment. /CropBox [0 0 612 792] When I tell them that my memory is bad, they tell me that I made an . stream Basically, we have traded our electric bill for our payment on the solar panels, except that when the panels are paid for, we will own them, and still have very little to pay the electric company.
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