bellriver homes complaints


Has anyone been hit with an additional fee at the end of their build? Over the last 12 months we looked at many display homes and met a great deal of sales people and we can honestly say that Bellriver are by far the best in regards to their attitude, knowledge of the trade, honesty and integrity. You can contact Bellriver Homes by phone using number +61 2 6391 1888. . Whether you're a first home buyer or property investor, we're here to help meet all your housing needs. Write down who you spoke to and what they said. Ltd. All Rights Reserved. To communicate or ask something with the place, the Phone number is (02) 8858 6103. It was certainly a worthwhile experience building our home with a trusted builder. Feedback posted on the Yellow Pages website, "Bellriver Homes made the whole process so much easier", "and we can honestly say that Bellriver are by far the best", "The finish of your homes is first class", "Our home was completed 8 weeks ahead of schedule, and it's beautifully built", "Our home is being built in a unregistered land development". This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. We have never regretted for our decision throughout construction process. "Bellriver Homes made the whole process so much easier" "and we can honestly say that Bellriver are by far the best." "The finish of your homes is first class." Additionally Reuben, our construction manager, thank you for your patience and expertise. It has near-perfect scores in individual feedback categories such as customer service, site admin, structural integrity, plumbing & waterproofing, electrical & lighting, flooring, and transparency. Went for the tender meeting to find all the things Bell River originally said yes to (to get us to sign up) they have now refused and become my responsibility + added costs. Bellriver Homes. From the moment I moved in it has been a joy to be here. Such people are definitely an asset to the Bellriver team. She says, Our customer bond guides our actions and is the essence of the connection between us. !Double triple check your tender .. recommended to get your Solictor/ lawyers approval as it will set u back 5 months plus to get it right! The construction was quick and up-to the mark. Thank you Bellriver we love our new home. Readers looking for property in NSW can contact Bellriver Homes for inquiries at (1800) 200-888 from Monday to Friday between 9 AM and 5 PM. Fred presented us with a package and a block of land that is absolutely perfect for us, and well within our budget. He was friendly, approachable and we thank him for ensuring the completion of our home on time despite the bad weather. Get address, phone number, hours, reviews, photos, geolocation and more for Bellriver Homes - Huntlee Estate, 8 Peachy Ave, North Rothbury NSW 2335, Australia on Australia247.info Hi can anyone update me with this question about bell river Bayswater 254. Orange is pretty expensive. Some of their complaints may not be genuine and could be written by a competitor. As a company, it does appear that they put customer service first and foremost to gain more customers down the road. What stage are you up to now in construction? Now that we have entered the construction phase Mat has done a great job of keeping us up to date with the build so far. A lengthy process with some bumps in the beginning but then it went smooth after commencement. I wont recommend building with this company. So much so that we commissioned an independent report by Dun & Bradstreet following which the firms credit risk analysis placed Bellriver at almost zero risk of failure. Even better the fair trading to look into it!Your plans will always gonna have errors so check it throughly!High ratings prove it !I asked to see the house to prove its a real estate / customers thumbs down ! The 7 pillars are a collection of business approaches, operating philosophies, and advantages that have made Bellriver Homes one of the most reputed builders in NSW and the rest of the country. Now talking about the quality of the product that has been used is excellent. I had heard the horror stories and customer satisfaction complaints out there, and simply wanted the best outcome possible. After countless emails discussing plans, sizes, inclusions etc. If you want an in-depth look at Dun & Bradstreets risk analysis methodology, we can offer you a copy of the report upon request.". It's a pleasure to know Jason Busuttil and keep up the good work ! See latest Bellriver Homes reviews (page 1), Making ProductReview.com.au's home builder reviews work for you. was explained to us step by step. Our colour consultant at the BRH offices Nazneen assisted greatly with choices and suggestions in the various decisions that we made. I also had to learn more about the entire process of building my dream home. Bellriver Homes, a major Australian home builder with construction projects all over NSW, has announced that an independent credit risk analysis by Dun & Bradstreet found the company to be at almost zero risk of failure. ProductReview.com.au has affiliate partnerships. I met Matt and Liz years ago who showed me the ropes. When I think back to the experience we had, we consider ourselves very lucky to have had such a great experience with Bellriver. Anyone who has recent build with em if can help what wss the experience and what was the fix tender. We are very pleased with the results of the building of our home by Bellriver Homes. Honest and upfront attitude of staff that genuinely seem to have our best interests at heart. Third, the company believes in collaboration and building strong relationships with its suppliers which allow it to deliver its projects on time, on budget, and to the highest standards of sustainability. Of course, I was early on in the journey and was researching home builders online. Has anyone built the Rosedale 24I am after some photos inside and out sideplease and thank you, Anyone with Bronte 42.Please share some pics, Please contact Dominic Rego [contact detail removed]New build at 34 Victoria St Malabar NSW2 storey 4 bedroom rear lane double garage and granny flat.Scope: Knock down existing fibro house and new buildDA approved plans by architectLooking for a reliable competitive builderModern design with lightweight building materialsAim to start building end of 2018Please let me know if this fits your scope[email address removed], Hi Dominic,Thanks for your enquiry.We would welcome the opportunity to discuss this with you.Please contact Bellriver on (02) 8858 6100 and we can set up a meeting to better understand your design requirementsThank youBellriver Homes, We are hoping to build a Lachlan Homestead Home? if in near future i would have one more house i would go with bell rivers again. Find out how to complain to the housing ombudsman. Had no issues with workmanship & quality. A few significant hurdles at color selection/ contract signing but cant fault the build/ site manager or warranty team. Islund on 16/01/2018 . Theresa: Once wed decided to consider building, we looked at two or three plans that we liked and approached those companies. Be safe. These fundamentals ensure our client's expectations are exceeded. We then set a time for the tender appointment, and Greg and Fred took a lot of time sitting down with floorplans, facades, and the tender. Today theyve trained thousands of Australians with their flexible approach and easy-to-understand webinar which shows the whole process. They have some excellent floor plans and exclusive home designs that didnt leave me feeling overwhelmed, despite their extensive range. 88 Old Street, London, EC1V 9HU The company has just shy of 100 5-star reviews on ProductReview.com.au and an impressive overall rating of 4.3 out of 5.0. He explained all the details and went through the initial process of house building. me and my wife received our first dream house delivered by bell rivers home. However, the carer should always note down that your relative refused the care in their daily report sheets. Make sure you keep paying your rent while you are sorting out repair problems. The customer bond that Elizabeth talks about is readily noticeable in the hundreds of reviews Bellriver Homes has received over the years. Bellriver Homes is located at 107 Jamboree Ave, Leppington NSW 2179, Australia What is the internet address for Bellriver Homes? Some of them are still pending but they have already assigned to them. We were astounded that we had found something so affordable. The usual first step is to complain to the home manager. its always a matter of time how long they gonna take to built it, surprisingly it took them no longer than 3 and half months to handover it to me. We have faced minor issues and Bellriver have been addressing them promptly. We have had a wonderful experience with professional and customer focused staff throughout. Since signing the tender in September 2019 , its been an easy process. . Liz from the office was very helpful and would promptly answer any questions or emails we had. I would advise that you make sure you know what finishes and upgrades you would like, to save time as you dont get many tender meetings. Although her part in the process is almost over, she has demonstrated genuine commitments to help us with any follow up with the other department across tender, colors etc. We met Christine at the one of the display homes, she was very approachable and answered all our questions with no pressure at all. Very importantly, he has been honest with me the whole way and kept us up to date with any changes or new information regarding the warranty process. There hasnt been any major issues with the house, just minor settlement cracks and frame cracks. We also have specialist advisers at over 140 local Age UKs. I would like to commend Bellriver for their sincere approach and professional responsibility. BRH sakes agent looks very reliable but things are always different when u heard the stories. By sharing your story, you're helping spread the message of what we do so that we can help even more people. The website for Bellriver Homes is bellriverhomes.com.au. and I intend to continue my relationship with This Company as my preferred builder of investment properties. always expect a prompt response from her. Their range of carpets, tiles, fixtures and finishes exceeded my expectations. You can complain to them if you are unhappy with your landlord's response. So far our design plans and process has been really good. Construction phase was very satisfying. This free training explains the process: You can start building a portfolio of cashflow-generating assets from home that could pay off your mortgage earlier. what struck me first was his calmness and patience while explaining every detail of buying a house and land package and then we decided that this was a turning point to choose Bellriver Homes. Two adverse experiences were in the electrical review and external media connection. I felt super comfortable to talk to Christine about anything, and she is always reliable with information and advice. Readers looking for property in NSW can contact Bellriver Homes for inquiries at (1800) 200-888 from Monday to Friday between 9 AM and 5 PM. Which were very useful as we were able to see the quality of the internals and quality of the finishes of the build. He was friendly, approachable and we thank him for ensuring the completion of our home on time despite the bad weather. Can your company support the Age UK Telephone Friendship Service? Here's how, with your support, Age UK is supporting older people this winter. Great Experienced Builder. Fifth, Bellriver Homes chooses to work only in select NSW areas guaranteeing consistent margins and continuity of work. Put your complaint in writing and keep records of when you send it and when you get responses. Now 3 months into our beautiful home, the quality of the construction is such that we have very few follow up items for rectification. The day spent colour selections was an enjoyable experience and it was never too much trouble to answer my questions by the team in the office. I am yet to see the end result, and am beginning to feel quite excited in anticipation, but I have seen some of their buildings in progress. Next, the results of the Dun & Bradstreet risk analysis report are a testament to the companys financial health. Company number 6825798. After finalizing our new plans, yet again, Bellriver Homes confirmed the draftsman would work on it over the weekend and have something to us by the following Monday. I'm not a builder, but my Father is and when he was checking out the build at the various stages of construction he was very impressed. I have big house built by Bellriver homes, during all construction time, they very helpful, fix up price, no more cost, they fix up all problems, the building quality is best! bellriver_homes Follow 666 posts 2,511 followers 133 following Bellriver Homes Building homes with luxury inclusions that will last for generations to come. We partner with award-winning architects offering you exclusive home designs, the most extensive list of standard inclusions on the market and a customer service that is second to none. Bellriver sold us the house and land package without even using the typical and sometimes pushy sales techniques that other companies use. Bellriver Homes is one of the most respected and renowned home building companies in the Greater Sydney area. Thank you Bellriver Home Team. We felt from the start that we were well looked after from planning stage, colour selection and the actual build stages. We made the right decision in choosing Bellriver We had a few hickups at the beginning with paperwork, getting the contracts, deposits and plans correct (one or two staff members at their office weren't the best at communicating) but after this the build went extremely smoothly and ran pretty much on-time. So come Saturday mornings and I headed off to their display homes and compared them to other builders that I was also researching across Sydney. They offer house and land packages or simply new home builds around Sydney and beyond. If we had any questions or queries, they were resolved quickly and efficiently. Never in our wildest dreams did we think that we would be able to afford to build a house ourselves, but Bellriver have made that possible for us. r called each week with a progress update but was equally available in between and was very accommodating in providing access to the construction for inspections. Our initial sales meeting was great. There were some hiccups along the way like many other builds. We then paid the tender acceptance fee, which we were advised also goes towards the overall deposit and signed the tender. they keep asking for more money in the middle of building. Find out about the Energy Bills Support Scheme, Department for Levelling Up, Housing and Communities, Regulator of Social Housing, and Housing Ombudsman Service: factsheet, Memorandum of Understanding between the Regulator of Social Housing and the Housing Ombudsman, Social tenants empowered to make complaints with flagship government campaign launch, Failing landlords to be named and shamed as government steps up support for social housing tenants, Housing Ombudsman annual report and accounts 2021 to 2022, Housing Ombudsman annual report and accounts 2020 to 2021, See all transparency and freedom of information releases. We were very happy with the finished product and the communication during the building process, in particular from Liz in admin and the site manager Mat.The finished product is amazing we are very happy with our new home, thank you Bellriver. they will rip you off when you reach color selection. I would like to thank whole Team of Bell River , Sales Person - Brad (Oran Park display homes) - Very nice guy , Liz ( relation manager)-Very responsive and helpful , Lady at Colour selection appointment (couldn't remember a name ) - very friendly and specific, and my man Immanuel (Site manager) - This guy know everything , any problem or issue this guy will solve it for you even after a year, if needed he answers our queries. Thank you, not a good builder. He gave us enough time for us to plan and educate us all the way. This was important for me. ProductReview.com.au has affiliate partnerships. One gave me a quote and never phoned me back. Commutation with project manager Immanuel and relationships manager Liz very helpful. We had a great site manager Immanuel; he was very dedicated and personable. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. All the bad reviews are coming true !!! Absolutely NO hidden extra costs!!!!! To create a businesss risk profile, the company evaluates its sustainability and payment behavior by assessing the risk of failure and the risk of slow-to-severely-delinquent payments through scores, ratings, and indices. Dont worry we wont send you spam or share your email address with anyone. The large range of choices regarding colours for paint, render, doors, carpets, tiles, fittings and furnishings. On the street of Champagne Drive and street number is 3. You have rejected additional cookies. My wife and I are so glad that we built our new home with Bellriver Homes. We guarantee our tender is the best in the industry.. Bellriver Homes - 3 Champagne Dr, Dubbo NSW 2830, Australia Bellriver Homes is located in Dubbo Regional Council of New South Wales state. Bellriver is my first home building experience. View Statistics Write a review Ask a question Listing monitored by Bellriver Homes Jessie pasten asked 1 year ago Hello, We are currently in process of purchasing a land and house package with bell river. The only area I felt that could do with more streamlining was better co-ordination between their internal office teams. The company has just shy of 100 5-star reviews on . Beyond that, the construction went extremely smoothly and we received our new home 57 days early. The quality of the workmanship is beyond compare, from the quality of the building materials to appliances. Where is Bellriver Homes Oran Park Display Centre located? Even got told by the tender person (not naming) that they wont talk to me now. Bellriver Homes is located at 25 Leewood Drive Orange, NSW 2800. He provided other sources of information owners would require once the handover took place. Many people make comment that an early finish is a negative thing, not for us, everything was finished well and we can now take pride in the beautiful home built by a fabulous team of people. Registered charity number 1128267. details of phone calls including times and dates, photos of problems, completed repairs or any damage caused by the work, details if the landlord or contractor did not turn up when expected, medical letters or reports if your health has been affected, receipts, for example, to replace belongings damaged by mould. The website (URL) for Bellriver Homes is: https://www.bellriverhomes.com.au/ What days are Bellriver Homes open? Again, thank you for the experience.. Hi,so sorry to hear this.We are also having huge problems with Bellriver.Where is your build? I am extremely happy with the outcome and can't believe how seamless the Bellriver team made this experience. It will take only 2 minutes to fill in. So I am still having this issue and the company didn't fix it. The customer bond that Elizabeth talks about is readily noticeable in the hundreds of reviews Bellriver Homes has received over the years. Can I complain to the Care Quality Commission? They are dishonest people. I am sure about reviews that give them 5 star rating are fabricated and done through their own associates. When asked to sum up Bellriver Homes business ethos, Marketing Director Elizabeth Brunton-Holt quotes the companys promise to its customers. Straight forward buying process and an all inclusive price with no hidden costs. Your local council can only help with complaints about: repairs that cause a risk to your health and safety not being done (e.g faulty electrical wiring not being fixed) illegal . ,000 for other items. . Please get in touch below, and one of our friendly customer service specialists will be in contact shortly. the building near the lobby. It was all new to us so we didnt know how to go through that process. Complain to the housing ombudsman HOUSE & LAND PACKAGES AVAILABLE FOR THIS HOME DESIGN View Packages Free Budget Estimate & Siting in 24 hours Contact us FloorPlans 23 23 MK2 26 Aspen 23 floorplan Find out more about newly released home designs, the best home and land packages and exclusive offers Enquire Compare Chat with us. All issues were rectified with his highly skilled team of Tradespeople have been very helpful, easy to deal with and explained every aspect of the job which made a pleasant and stress free process. This was very distressing to take as we had spent months looking for the perfect floor plan, only to have to completely alter it. Bellriver Homes is considered to be one of just a few renowned home building companies, but I didnt want to take their word for it. Dun & Bradstreet is an American business intelligence company that provides data, analytics, and insights for companies all over the world. There has been some delays on the paperworks at the beginning, most especially during the Colour Selection. Keep copies of any letters or emails you send or receive. Having never been through the process before, they were both patient with us when we had questions or didnt understand elements of the tender and build contract. Carlene at Colour selection - who was so friendly, patient and happy to help us decide/finalise colours and type of materials. al handover. I highly recommend Bellriver as a builder. Baulkham Hills NSW 2153 The delays were out of Bell River's control but once the land had been approved, they worked hard and quickly to produce our home. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. We werent too sure what to expect as we heard some horror stories with building a new home. Housing associations and housing cooperatives should have a formal complaints procedure on their websites. If youre unhappy with the response from the local council, then you need to approach the Local Government and Social Care Ombudsman, who may be able to investigate further. I am looking forward to the end result and am sure it will be as pleasing an experience as the kindness I have received from them. During the meeting we also met the Head of Operations who advised he would be happy to discuss the tender f2f and even offered to come and meet us outside of business hours or at the Jordan Springs office. the quality with choose were best. Is there a primary contact for Bellriver Homes. We tell everyone that will listen to us how good our build was! We were then greeted, My wife & I visited the Bellriver office more than 9 months ago not knowing much about a house & land package.Ray Almahana was the person who greeted us & from the moment we walked in,he made us feel at ease.He was very knowledgeble with the process & even after I left the office,kept in touch with me answering my queries.During the last 7-8 months I have not contacted Ray.Today I walked into the same office expecting to be greeted by someone else,but was sincerley happy to be greeted again by Ray & what shocked me the most was that he even re, We just brought a home and land package with Bellriver homes and are building the Ascot 290 so far our our experience has been excellent. After receiving handover in July 2018 the large majority of items on our defect list have been fixed. What most people become unhappy about is the huge mortgage that theyre left with. Liz from office, Dyar and Zane (Home Consultants) and Matthew (site Manager) constantly communicates with us during the entire procedure. Would definitely recommend Bellriver homes, especially to first home buyers. He gave us weekly updates of our build. The spokesperson for Bellriver Homes, Clayton Gage commented on the findings of the D&B Risk Assessment Report by saying, At Bellriver Homes, we are proud of our financial health. We firmly believe everything that happens, happens for a strong reason, just like it's described in my favourite movie "The signs". It has near-perfect scores in individual feedback categories such as customer service, site admin, structural integrity, plumbing & waterproofing, electrical & lighting, flooring, and transparency. Thank you both :D. palettes, at Bellriver this is not the case. Reliable and trustworthy building company- Bellriver Homes We are very pleased with the results of the building of our home by Bellriver Homes. I have been in and out of Bellriver Homes over these past couple of years and loved their product. Fred did so, and an hour later we put down our $1000 holding fee, which we were advised would go towards the overall deposit. fix tender is a joke. After looking around for over a year and being stung by a previous purchase that fell through were extremely happy with the house and land package from Bellriver for the following reasons: Bellriver have been fantastic and extremely helpful with all the information, advice and time theyve given us. They can investigate and decide if your landlord acted properly and followed the right procedures to deal with the repairs. I am having so many problems with them. Everyone from our project manager to the Bellriver ex. Hoorah! Most complaints procedures have at least 2 stages. THANK YOU MAT & the team at Bell River! As lots were selli. By the time we finished our walkthrough of the display home we knew that we would go with Bellriver homes. 3. Bellriver has been giving Australia's home-owners quality, value & peace of mind since 1993. If you're unhappy with the first response, ask for a final one. Whether you're a first home buyer or property investor, we're here to help meet all your housing needs. The inspector released the report and found no major defects; only superficial defects eg paint job. We've build before with another large and reputable builder, bellriver Homes have provided us with an even more enjoyable experience on this occasion, on that basis, you should definitely consider them for your next project. I'd also like to mention how helpful and friendly Rohan has been. You can escalate your concerns if your council or housing association: Some councils and housing associations use private companies to carry out repairs. My home was built within the agreed time frame; my friends were in awe as their homes took longer to build with a different builder. Sales consultants will promise you the world and will tell you they can make anything happen but Its not true. To sum up we had a great experience with Bellriver homes and I would chose them again to make my dream home. We were initially referred to Bellriver Homes by one of our best friends.Subsequently, we made an enquiry, in the enquiry we very clearly stipulated the houses we were interested in, the size of our block and the fact that we were keen to discuss costs ASAP.

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