If guests are on a cancelled cruise, they will receive an FCC and/or refund which can be used on any open sailings we have." Royal Caribbean states a $100 per person change fee would be required. Yes, we will allow a one-time transfer of an FCC from any Celebrity Cruises sailing cancelled due to global suspension or under the Cruise With Confidence program. Only the entire and full original value of Peace of Mind and suspended sailing FCCs worth 100% of the fare paid, as well as the bonus 25% or 50% FCCs, are eligible for transfer. How can I cancel and receive a Cruise with Confidence FCC? The amount of Future Cruise Credit varies depending on the cruise line. Which bookings are eligible for the Best Price Guarantee? If I book a future sailing (such as for 2021 or 2022) that is eligible for CWC, and I then decide to cancel 48 hours or more prior to departure and receive a CWC FCC - what will be the expiration date of the FCC? Prior to the final payment due date, if you wish to change a Non-Refundable Deposit booking to an alternate ship you can do so without incurring a change fee; the change fee will be waived. Has anyone had success getting their FCC transferred to someone else? You get more when you book with us instead of booking directly with the cruise line. If you do not opt-in to receive a Cruise with Confidence FCC, the cancellation policy tied to your reservation at the time of booking will continue to apply. Others will apply whatever amount you want to a booking and issue a new FCC for the balance. A future cruise credit is a voucher good for a future cruise. Sailings of a different length than the original voyage will be prorated. The future cruise certificate will be issued to you within 30 days. Those who already redeemed their FCC will also be allowed to move to a sailing that departs between September 30, 2022 and . Sign in or create an account. Go to site, Already booked? View the terms and conditions for all offers and incentives available from The Celebrity Commitment. If you booked through a travel agency or third-party online travel site, you must contact whomever created your booking in order to request a refund. Visiting from {country-flag} {country-name}? Emails will be answered in the order received. The value of the original FCC will now be added to the new FCC at 100% of its original value, plus the addition of any amount paid. Sign in or create an account. The Royal Caribbean cruise line has made a change its customers have been asking about. The issue's been escalated to supervisors at both the agency and Celebrity. Deadline to request a transfer is July 31, 2021. It is best to consult with your travel agent regarding the cruise line policies regarding transferring FCCs. No, once you know you're about to get a future cruise credit for a canceled cruise, you can go ahead and reserve your next cruise immediately. It also has an expiry date limiting it's value as well. Retrieve the reservation for which you want to apply the cruise credit. Future Cruise Credits acquired through the Cruise with Confidence program can only be redeemed on the cruise brand with which you made the booking you cancelled. Norwegian's Future Cruise Credit (FCC) is credit that you can use for your next Norwegian cruise. Wish Celebrity would have issued 1 FCC in total amount since I paid for the cruise. How can CruiseCare help with regard to coronavirus (COVID-19)? Yes, as long as the refund hasnt been processed, we can change the compensation offer back to a Future Cruise Credit for the amount paid toward your cruise fare. For amounts paid above the FCC value you may choose to receive 125% FCC or request a refund. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. It provides reimbursement if guests are quarantined for coronavirus (COVID-19) while on the trip and unable to return home on the originally scheduled date. How long will I have to redeem my Future Cruise Credit (FCC)? Our family members who originally booked cannot sail any time soon but DH and I have multiple upcoming cruises with Celebrity on the books. FCCs cannot be converted into cash. Check with the cruise line as many of them will allow a name change on a cabin but you may have to book using the FCC first and then make the name change afterward. Unfortunately, no. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Celebrity sailing. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. If your original booking was cancelled due to participation in the Cruise With Confidence program, and you chose compensation in the form of 100% FCC, which was applied to a new sailing that has been cancelled as part of Global Suspension, you may not choose to receive a refund. This site does not include all credit card companies or all available credit card offers. Call us at 800-259-5642 if you need help finding the perfect cruise. Caesars Entertainment to transfer hotel tower from Horseshoe to Paris Future Cruise Credit FAQs & How to Redeem It | Celebrity Cruises Is FCC Transferable. If you booked air independently or purchased nonrefundable air through Flights by Celebrity, you should reach out to your air carrier for assistance with canceling or changing your flight. The ability to reschedule or Lift & Shift a booking to the following cruise year at existing rates expired on January 31, 2021 and is no longer available within the Cruise With Confidence program. To have the FCC transfer done an email with specific details of the FCC and who it is being transferred to needs to be sent to celebrityrrs@celebrity.com (Celebrity resolutions). Enjoy 75%off your second guests cruise fare and save up to an additional $1,600 perstateroom. Get our most popular amenitiesdrinks, Wi-Fi, and tipsprepackaged when you book All Included and save up to 45%. There is no need to call to initiate the process. On the other hand, I've seen many posts from people who have FCCs that they can't use and bemoan the fact that it's money lost. Quick steps to complete and e-sign Celebrity transfer booking to travel agent online: Use Get Form or simply click on the template preview to open it in the editor. A Future Cruise Credit (FCC) is simply a voucher for future cruise travel. From August 2022 Travel + Leisure, published by TI Inc. Enjoy Complimentary Marriott Bonvoy Gold Elite Status with your Card. Future Cruise Credit - Questions Answered Carnival Cruise Line Reminds Guests to Claim FCC and Onboard Credit Offers Your Future Cruise Credit may be used across multiple sailings if there is a remaining balance after its initial use. However, FCCs cannot be used to obtain a refund. Flights can be tricky when it comes to FCCs. What about passengers who did not cancel their reservation but were notified that government restrictions or travel bans meant they would be denied boarding? FCC is redeemable for sailing from Singapore on or before 30 September 2021. Do standard Final Payment timelines still apply? Royal Caribbean Future Cruise Credit: What you need to know hbbd```b`` ,"%A$ Holland America Line. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Which sailings have been suspended by Celebrity Cruises due to the global suspension of operations? These FCCs can be applied to satisfy any remaining balance due for the cruise fare on an existing booking. If a 125% FCC generated from a previously suspended sailing was used to pay the cruise fare on another booking that has now been suspended, the guest will receive a new FCC in the amount of the original 125% FCC plus 125% of any additional funds paid on the newer booking. April 11, 2020 to June 30, 2021 sailings (with the exception of any previous canceled sailings), and any additional sailings canceled by Celebrity Cruises: Refundable flights booked through Flights by Celebrity will be refunded automatically. If I book a future sailing (such as for 2021 or 2022) that is eligible for CWC, and I then decide to cancel 48 hours or more prior to departure and receive a CWC FCC what will be the expiration date of the FCC? Would have made it much easier for me to use on future cruise. Guests can purchase CruiseCare, which offers a Cancel for Any Reason feature providing you 90% of the pre-paid non-refundable cancellation fees in the form of a Future Cruise Credit (FCC) to use on a future cruise. Planning a cruise? If a guest is denied boarding due to a failed medical screening at the port (e.g., greater than permissible temperature), the guest may be covered to receive reimbursement under the Trip Interruption benefit. I booked a cruise on board that has now been cancelled by Celebrity. What Is Future Cruise Credit and How Can I Use It? Can FCC be transferred? - Celebrity Cruises - Cruise Critic Community Yes, so long as you request it on or before the relevant deadline. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. Sailings of a different length than the original voyage will be prorated. Couldnt just apply it over the phone. However, FCCs cannot be used to obtain a refund. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. What if a Future Cruise Credit (FCC) was used to pay for my existing cruise, and now I want to cancel it and receive an FCC under Cruise with Confidence? For instance, at some lines, the credits cant be used to pay for the initial deposit on a future cruise or for extras" such as prepaid gratuities or drinks packages. 2023 Celebrity Cruises, Inc. Yes. However, if you choose to take the 100% refund instead, the onboard promotion will not be honored if you choose to rebook. Celebrity. Celebrity's Future Cruise Credit (FCC) is credit that you can use for your next Celebrity cruise. You can redeem any FCC by calling us! Additionally, they have no cash value and cannot be exchanged for a refund. You might receive a Future Cruise Credit if a . Why is it suggested to add CruiseCare at the time of booking? Additionally, if you received an onboard credit as a result of a redeployment, charter, or other goodwill gesture, it will also follow you to your new booking. Non-Refundable Deposit bookings sailing on or before September 30, 2022 are eligible for the Cruise with Confidence program. Please be aware of deadlines in order to request a refund. Your travel advisor knows best. (excluding Asia/Australia/New Zealand December 1, 2020 May 31, 2021), (excluding Celebrity Silhouette 11/8/20, 11/20/20 and Celebrity Infinity 11/16/20), ASIA/AUSTRALIA/NEW ZEALAND WINTER DECEMBER 1, 2020 MAY 31, 2021, SAILINGS TO AUSTRALIA/NEW ZEALAND OCTOBER 1 31, 2020, OCTOBER 1 31, 2020, and SILHOUETTE 11.8.20, 11.20.20 ANDINFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. Celebrity Cruises ; Is FCC Transferable Please Read: COVID-related Discussion. Maybe. If I cancel a cruise using the Cruise with Confidence program, and Im issued a Future Cruise Credit, can I apply it to a holiday sailing? Is FCC Transferable. The Future Cruise Credits (FCC) must be redeemed by April 30, 2022. Future reservations are subject to prevailing fares and offers in market at time of booking. Celebrity Cruises | Future Cruise Credit - United Cruises Can I Transfer My Existing Cruise to a Brand-New Itinerary? But, if we are not successful in getting the refund I was wondering if we can get the FCC transferred? Cruise Lines Announce New Policies In Response to | ShermansTravel
