Called the Resort and they have no record of my reservation. DO NOT GIVE THESE PEOPLE THE TIME OF DAY!! My husband was talked into buying into their vacation to be sold timeshare. Enjoy reading our tips and recommendations. Later, we had found that this was a lie. This topic has been closed to new posts due to inactivity. Copyright 2023 Consumers Unified LLC. We value your privacy. Bluegreen is a company that specializes in timeshares and adventure vacations, and it was founded in 1966. BlueGreen Vacations Timeshare Scam Warning!!!! They never disclosed many things that should be legally disclosed to the buyer in this process. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 27 0 R 35 0 R 36 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Note: they say its not a timeshare, it is!! Enjoy reading our tips and recommendations. Find out more on how to get started, or call us toll-free at (866) 933-7520. I was charged $150.00 on my card to receive a 3 night stay at a resort of my choice. When we arrived we found out our room wasn't available, which was understandable due to renovations. Video: https://www.youtube.com/watch?v=qVc7ImQNeS4. :) When I went to book my Trip through Gocrv (Customer Service Network Group) as directed by the package instructions I had to put down a deposit of $240 which was very unexpected. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. More reviews on the Bilmar Beach Resort: http://bit.ly/1uCad5t, 10650 Gulf Blvd, Treasure Island, FL 33706, So this year we decided to go ahead and attend the tour, and this turned into a nightmare. endobj My advice is if you're contacted by Sundance (GOCRV) saying you will get a free vacation if you listen to a timeshare spill, DON'T DO IT! Global Discovery Vacations is owned by Global Connections Inc., this company is registered in Kansas. So, get thisThey pitch rental income, but in order for me to rent it out, I have to be there at check in to show my ID so my renters are able to check in. ", A verified traveler from Coleman stayed at Pigeon River Inn, "Love the uniqueness of this place! By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. International Association of Better Business Bureaus. You must register within 60 days of the Issue Date. Get buying tips about Travel Agencies delivered to your inbox. Email Address Register Already Registered? Thank you, you have successfully subscribed to our newsletter! We recommend booking a tent site, tipi, canvas tent, yurt, or even a tiny cabin at Explore Park. <> Explain why you feel it is inappropriate: Login to participate on the website. I attended a timeshare in San Antonio and got the hotel free. for gocrv.com Enter Your 9 Digit Certificate Number or Already Registered, Access Account Using Email Address On File submit To register your certificate, enter your 9 digit certificate number. Were at home & my husband calls corporate again. BCA has no information regarding advertising review at this time. BBB reports on known marketplace practices. 1,154. My husband and I are then asked, repeatedly, if were sure we didnt come back yesterday and get the gift cards. Come to find out, the total cost for taxes, port fees, and tips would have added up to $469.00 (port fees, taxes, and mandatory tips of $12 per day, per guest, for 4 nights), not to mention the $150 i invested up front for this package, and the $107 I paid in resort fees for the room. Representatives from Bluegreen Corp. can help customers find and book fun adventures and excursions during the time they use their timeshare. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. To use our mobile site, please enable JavaScript. RUN VEERRY FAR AWAY! The Hotel Portal uses the same pricing systems as Expedia, Travelocity, etc., the only difference is that they dont get the profits, our local non-profit does. It is why we offer such an expansive range of Bluegreen Resorts hotels in Pigeon Forge, Tennessee. I call the credit card company and give them the run down. BBB Business Profiles generally cover a three-year reporting period. Hidden fees are customary and promoted by this group. Corporate agrees the account says two gift cards and tries to contact that manager but shes gone. We will get a call back while they look into the matter. I upgraded to a King room in March. Not convinced that will happen. Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.However, the company failed to respond to one complaint. Information obtained from consumers indicates the company offers travel packages, which include a selling presentation for a vacation club. If previously registered, you can either enter your 9 digit certificate number or enter your Email address. BOOK THE VACATION BUT BEWARE: (gocrv.com) I'VE EXPERIENCED AND LEARNED THAT if you get a free getaway as a gift for your time in Vegasyou actually pay The Reservation Taxes & State Taxes. And thanks to Expedia you don't have to pick. We were told that we wouldnt be required to pay any other hotel charges. We were so excited about this perk and one of the main reasons we purchased. Located 10 minutes from Fallon Park, Explore Park is 1100 acres of everything an outdoor lover craves - trails, aerial adventure course, tubing, horseback riding, and more. I was then told that someone would call me back. Upon buying the blue green vacation package, we were told we would likely be able to get in within one month, which was important since we had no prognosis for how much time she has left. My family enjoys traveling with Vacation Tour & Travel deals! The $150 spending money is a reimbursement, and must be spent DURING the trip and you are only allowed to submit TWO receipts. endobj DO NOT CONSIDER BLUEGREEN VACATIONS!!!! TERMS OF PARTICIPATION Step 1: Register this certificate online at gocrv.com or mail a completed original Registration Coupon found on the bottom front to: Registration Processing Center, PO Box 24527, Fort Lauderdale, FL 33307- 4527. To post a company review, please follow these guidelines: Please summarize your experience with this business. Don't do it. Experience the Bluegreen difference. Our content is intended to be used for general information purposes only. The room had one queen sized bed and the A/C didn't work. They gave us a couple gift cards for the arcade and arcade city for the inconvenience. Address: 2116 Dale Ave. 0 complaints closed in last 12 months. <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> I encourage you all to post there and to Better Business bureau your experiences. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. But in the end, we tried to convince ourselves that we made a good purchase. Bluegreen is a greedy company that will show no mercy while draining your pockets. BBB File Opened: 5/24/2017. They also told us we could generate rental income. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Adventures available: Welcome Back! Type in the email address you registered with. You will also have the opportunity to purchase ownership with Bluegreen Vacation Club at that time. ALL THE PRAISE regarding the ownership of their timeshare, was false. I had received a free vacation destination package via a Timeshare promotion sponsored by FantaSea Resorts Flagship in Atlantic City. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice.. One of the many exciting benefits of your RCI subscribing membership is the ability to exchange your Bluegreen Vacation Points for vacations beyond the Bluegreen portfolio. xko8{}V)JZ9iC}e[,AWcsAJr,Y^:Erhg?~_O?}3rO/#?3G8qrbx!v Get Directions. Go CRV. Please read their reviews, and dont take them lightly. +_w{. It was not until AFTER; they had told us this trip comes with a mandatory sales presentation. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Since 1966, our purpose has been to inspire people to discover the power of vacation and how it can lead to happier and more fulfilling lives. Get buying tips about Timeshares delivered to your inbox. We will extend the validation of your certificate for an additional 12 months, after payment of your deposit! We require contact information to ensure our reviewers are real. We are contacting you regarding the above referenced file. This fact does not disparage the company in any way. We take pride in our business and efforts in satisfying our customer's travel needs. Fallon Park permanent cyclocross course is located in the Blue Ridge Mountains of Virginia and encompasses most of Smith Mountain Lake as well as several rivers including the James, New, and Roanoke. We should have been only paying about $75 for the room. I then went online to book our vacation and was told that we had to have a major credit card AND and credit score of 600 or above to be able to attend our trip. Finally after about 20 mins, the manager comes out with the most insincere apology Ive ever heard and offers us ONE $50 gift card. Bluegreen Resorts Pigeon Forge Hotel Guide Some globe-trotters choose hotels based on location, but others book by name. gocrv.com. How do I know I can trust these reviews about Vacation Tour & Travel? You can travel the world over, maybe, but not with Bluegreen, only through costly exchange companies like RCI. Everyone was amazing though; to the lifeguards, activities, stores, front end etc. Full of misinformation and not owing up to mistakes that was made on their end and their customer service reps. Do NOT agree to listen to the phone promotional sale. Called Gocrv on 10/14 at the customer service number and received an automated voice asking for my certificate number. get quotes and more. Business Incorporated: The Timeshare tour was a 2:30 PM EST, but we ended up just leaving our room and heading back home at that time. <>/Metadata 397 0 R/ViewerPreferences 398 0 R>> Copyright 2020 Business Consumer Alliance All Rights Reserved. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I am flying out tomorrow and looks like I have no place to stay in Kauai. The company gives customers who book a Bluegreen Getaway a 75 dollar Visa Reward Card as an added perk. Orlando, FL 32891. I paid for a BlueGreen Vacation at the Prime Mall Outlets in Orlando, FL. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. A Quiet Retreat Among Rolling Hills After fast-paced, big-city sightseeing in Chicago, families might need a vacation after their vacation. Don't Fall For This Disclosure: This review is my experience only. ST36225; Washington Seller of Travel, Reg. 2 0 obj Helpful (2). We were told Bluegreen had a resort in Fiji, NOT TRUE! Join over 220,000 owners who have discovered a better way to vacation with the Bluegreen Vacation Club. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. They did not even disclose the things that they were legally supposed to, like the legal cooling off period or the trust in lending statements. No. They flag my acct as fraudulent and advise it should be removed from my credit in 30-45 days. She is the author of, Surviving A Timeshare PresentationConfessions From The Sales Table and Timeshare Vacations For Dummies. In addition to her blog, The Timeshare Crusader she is also the lead timeshare advocate at Elliott.org. I decided to call BlueGreen and discuss the true cost of the 4 night cruise before attending the Timeshare tour. I called customer service and spoke with an Andrew who would not help me on the phone, would not file a complaint, and would not direct me to anyone else to speak to. Unsubscribe easily. Despite my intuition and natural resistance to dispose of this junk, I listened to my wife just to go to the presentation. SE, Roanoke, VA 24013. I called the corporate number and now have the name of the President of the company and the Executive Vice President. This was partially paid for by money donated to her through a gofundme, which makes me feel sick that we were lied to and taken advantage of given this situation. It is by no strange surprise that they pick the bottom of the barrel employees. Staff were excellent. Please do not post a false review. BBB reports on known marketplace practices. Login. Don't let the renovations determine your stay. Customer Service Network Group has closed this file. Please understand that these salespeople, will quite literally, talk over you, make up their own definitions of the product they are representing, and lie directly to your face. Bluegreen Corp. offers customers regular deals, with two to five night getaways at properties across the country that cost only 149 dollars. This company should be stopped for what they are doing to the travel industry. BlueGreen Vacations tried to charge us $159.00 for the room (once we got to the hotel lobby), when the room was only $143.00 (according to the hotel manager) How does that make sense to charge us more? It is easier and cheaper to book with the cruise line directly. This profile has not been claimed by the company. The company caters to more than 175,000 owners and is headquartered in Boca Raton, FL. I gave them my three dates of chosen time and when it came down to it they couldnt do any of my time and they gave me during the week. Interested in Go CRV? The race itself will be held at Fallon Park Cyclocross Race, the only permanent cyclocross course in Virginia. Bottom line is that when you try and call them to take advantage which includes no less that a 45 minute wait every time I call, they want a $100.00 -$150.00 paperwork fee to start the free weeks . Bluegreen Corp. features timeshare properties across the United States, which makes them easy to access for customers across America. Sign up to receive our free weekly newsletter. I was told that they could not get a supervisor on the phone nor was I able to hold for one to pick up the call. SE, Roanoke, VA 24013. See reviews below to learn more or submit your own review. 2116 Dale Ave. Shout out to everyone of course, but I can only remember a few names- Heidi, Nate, Kenny, Alyssa, Josh, Jocelyn. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. The sales manager agreed that Bluegreen Vacations should have covered the hotel taxes and parking. We value your privacy. We have officially requested to be released from five separate contracts at this point, all sold to us under incomplete, false, or misleading information. Once I got the paperwork home is when I saw the information about the timeshare. Well, that 90-minute presentation lasted 34 hours!! I said I did not want to do that since we would be going for my birthday and to just refund the money. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Life happened and I forgot about it. We will not accept and will immediately remove any review, favorable or not, that we believe is not an assessment of the writers actual experience with the business. -Zzgk\\v4% nVl3{! Everyone was so kind and courteous. It's a nice place, still outdated, but nice. Thankfully, she has lasted this long, though is declining in strength, energy, and having vastly increased pain. If we can verify it in our system, an email will be sent to you with your password. The company offers customers a points system, and they can access different resorts by accumulating more points. Then they offer you free gifts for attending regardless whether you buy in or not. Its been 5 days and no call from anyone. Note: its refundable ONLY IF YOU DON'T USE IT. Bluegreen Vacation Points system: Location & Hours 2455 E Sunrise Blvd Ste 150 Fort Lauderdale, FL 33304 Get directions Edit business info You Might Also Consider Sponsored GALLERYone - a DoubleTree Suites by Hilton Hotel 0.3 miles away from Spirit Incentives Amanda B. said "Now my boyfriend and i debated on what exactly to rate this hotel. No bugs, no complaints. These points can also be exchanged with RCI properties. A Balcony where I watched Canadian geese and ducks play in the river. The company delays by only providing off-peak travel dates and requiring you to keep paying to extend the certificate and pay to upgrade everything until your certificate expires and then they dont refund your money. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. 2 0 obj I have confirmation numberA1910000304530001 from them for my vacation. This vacation at Big Cedar was affordable for our situation, and within driving distance, so it seemed like a good idea. A link has directed you to this review. Our complaint history for this company shows the company gave proper consideration to some complaints presented to them. The hot breakfast is delicious. Then I check the mail and what do you know, theres a letter from Barclays advising I have applied for a Bluegreen credit card with them. They lied to us about the timeshare we purchased and almost everything about it. This profile has not been claimed by the company. On March 12, 2023, we attended the sales presentation. Villa renovations include updates with new furnishings, bedding, appliances and dcor. Conveniently located: I planned this amazing week with my freshly asked fianc. We are proactively trying to reach all of our customers with travel itineraries impacted due to the Coronavirus (COVID-19) situation to provide cancellation information and options. get quotes and more. Do they expect me to fly around the country every year to check in a renterIts so ridiculous that it is par for the course at Bluegreen. Bluegreen is a licensed Florida Seller of Travel, Reg. I called to make reservations for the so called free trip. On top of all of this every option that you get for vacations are rated 3 or below. ", A verified traveler stayed at Country Cascades Waterpark Resort, "Very clean and friendly resort. She told me it would be a total of $373.00 which included taxes and port fees, plus $96 in tips ($12 per day, per guest, per night). BCA has no information regarding government actions at this time. d?6znmGV z6ilu* Things we were lied to about when we had our reservation made and upon confirmation of the reservation, where I spoke with Mikel (407-587-8511) 3 weeks ago: -Told there would be a large breakfast at the vacation presentation, which I showed up to and there was no breakfast or food at all. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. I was scammed into purchasing 2 timeshares with them because of their lies and pressure. So I have to spend a large amount of money on two separate transactions then hope to get my reimbursement within a 6 week period yeah right, not counting on that if I haven't even received $50 gift card which is basically a REIMBURSEMENT for my own money spent. We were pressured to purchase with all of these lies and ended up being stuck with this timeshare that has cost me $7,000 and I still have a remaining loan balance of $11,900. Leave again and call corporate to inform them of what has taken place. Prior to doing that I booked a reservation for one of my kids and they wouldnt check them in because they werent owners. Get up to 25% off select hotels on the app, Check prices in Pigeon Forge for tonight, May 2 - May 3, Check prices in Pigeon Forge for tomorrow night, May 3 - May 4, Check prices in Pigeon Forge for this weekend, May 5 - May 7, Check prices in Pigeon Forge for next weekend, May 12 - May 14, A verified traveler stayed at Creekstone Inn, "Only thing is parking is small for hotel. You will receive communication from us if your travel plans are affected. FEATURED RESORT. BBB Business Profiles generally cover a three-year reporting period. The gift are not free. They even participated in activities. stream It is a scam. BBB Business Profiles are subject to change at any time. ", A verified traveler stayed at Hotel LeBlanc, BW Signature Collection, "Stayed before. I asked about paying for upgrades, paying to stay at another resort as there are 3 or 4 in Branson. % We ask all cyclists planning an overnight stay use the official Go Cross Hotel Portal so we can track usage and build leverage with hotel partners. 4,047 inquiries Websites:There are no additional web sites. After doing much research (which was to late) on BlueGreen, I decided to check on the total fees that were associate with the cost of the FREE 4 night cruise we would have received for listening to the Timeshare tour. ", A verified traveler from FRANKLIN stayed at Clarion Inn Near Island Drive, A verified traveler stayed at Travelodge by Wyndham Pigeon Forge Dollywood Lane, "Super clean, well furnished. Fallon Park permanent cyclocross course is located in the Blue Ridge Mountains of Virginia and encompasses most of Smith Mountain Lake as well as several rivers including the James, New, and Roanoke. I am still fighting with this company and will NEVER use them or even encourage ANYONE to use them. As if we came all the way from Indiana to New Orleans to steal two $50 gift cards. vacation options. Get to the end and a skeptical but fill out paperwork to have only my FICO score checked to see what our numbers would look like. Will never agree to anything with this company again or any company that offers gocrv vacations. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. SE, Roanoke, VA 24013, USA, Address: 2116 Dale Ave. Smh. As a matter of policy, BBB does not endorse any product, service or business. I paid my hundred bucks in fees to register. Write reviews, ask and respond to questions, ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-61260235', '');}, 'log_autolink_impression');Cruise priced the same as Carnival.com! Don't have an account? I quit my job as a Primary Care Provider, Physician Associate, to move home to Tulsa OK and take care of her. We have been fulfilling travel since 1990, having traveled thousands of satisfied guests. We were told we would receive a $25 American Express Gift Card just for listening to the phone promotional sale. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. BCA does not accept reviews from current or former employees of the subject business, or from individuals who have received compensation for writing a review. We will be back. In short, I booked this Bluegreen vacation in September for my mother and family to have a nice vacation. We have now been victimized multiple times in multiple states, so it is obvious that these fraudulent tactics are not only common but part of their business practices. We arrived Monday 1/30 in a terrible storm, almost crashed our car coming in, and arrived to a resort with no restaurants, no access to outside resources, and no phones or lines of communication to Big Cedar resort. Smh. <>/Metadata 185 0 R/ViewerPreferences 186 0 R>> I let it blow over and inform them We do not wish to proceed with the purchase. Upon arrival the place looked great. Visitors and residents have easy access to some of the best cycling, fishing, water sports, and hiking in North America. I was then told that I could have someone else put their name on the time share and come along with myself and my husband on our vacation that had the credit card and the credit score. BGV offered a $25 Visa Gift card for our inconvenience of waiting 2 hours to fix the situation (but still did not cop the room for us and still want to charge me $143 instead of $159 (for the extra night alone). Then they charge taxes, booking fees, etc the representative was unable to give me the breakdown of all the fees. We were told we had a year to use the free stay. get quotes and more. The company features a deeded timeshare program with timeshare locations across the United States and Caribbean. 4 0 obj Meanwhile, our ** counterparts are looking on as they receive their gift cards and go on about their day. BBB Business Profiles may not be reproduced for sales or promotional purposes. <> For any questions, we can be reached Monday - Friday 9:30am -5pm EST at 954-687-0482. It's very disappointing and unethical to deal with companies that claim to offer products but never actually does. They have integrity issues and the worst customer service ever! I said no, send me a refund. Vacation Certificate and Voucher Promotion Services, Complaint Resolution Index (CRI) Explained. So they extended my end date and we went through the same process of no availability for dates again. At this point it's thieves stealing right out of my bank account and then forcing me into a potentially dangerous situation. Copyright 2020 Business Consumer Alliance All Rights Reserved. I gave my certificate number six times and the automated voice hung up on me six times. My husband advises them not to ask us that anymore as we have answered the question three times already. Access the headquarters listing for Customer Service Network Group, LLC. ", A verified traveler stayed at Super 8 By Wyndham Pigeon Forge Downtown, "The rooms are nice. Not the weekend dates that I gave them and after 10 minutes on the phone waiting for them to tell me the only days they can book was during the week at a Howard Johnson. We pretty much had the hotel to ourselves most of the week, but had an amazing time. 28 complaints for Go CRV. I was told to call the main number and sort it out with them. My husband purchased a Bluegreen vacation for me for Mothers Day 2 years ago. He had us fill out a form for corporate to review and someone would contact us within 2-3 days. Bluegreen made promises of going on Disney Cruises and going to theme parks using the points we purchased from them. 1 0 obj From the get go, the representative was extremely rude. Total scam. 2881 E Oakland Park Blvd STE 205 Fort Lauderdale, FL 33306-1813 Visit Website (954) 687-0482 Customer Complaints 113 complaints closed in last 3 years 68 complaints closed in last 12 months Read. Type in the email address you registered with. Virginia's Blue Ridge is the premier spot for outdoor recreation. Login. She gave us the key, told us don't worry about it and work it out with them later. All Rights Reserved. This business is in an industry that may require professional licensing, bonding or registration. I was kept there for over 3 hours. If we can verify it in our system, an email will be sent to you with your password. Write reviews, ask and respond to questions, I was able to locate their Facebook group page where they high five themselves on a spectacular numbers (likely taking money from the unsuspecting and naive). As a matter of policy, BBB does not endorse any product, service or business. I would highly recommend not going through this company for their vacation destination products. x}ms$wE?}#74;{rZ{-.6ff!gIOb]t&P@"H$P_az|/M^~iJ! BlueGreen Vacations tried to charge us $159.00 for the room (once we got to the hotel lobby), when the room was only $143.00 (according to the hotel manager) How does that make sense to charge us more? The offer clearly stated that both me and my spouse would have to attend a two-hour sales presentation in order to get that rate.
