When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. I forwarded all calls from agency to the lawyer. Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know. The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. I was directed to a lady at a counter where I could pay our cab fare there. I also almost got scam by Sunset World too . We only suggest companies with high ratings and verified customer reviews. www.sunsetscam.com They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. So would I Earl. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. Didn't seem like a bad deal to us. When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. That really shakes them up. Our thought was this would be a great time to sell this timeshare and get a very generous price for it. If youre stuck in a Sunset Group timeshare contract, youre not alone. Sunset Lounge lawsuit heads to court while venue continues to sit empty My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. How To Get Out of a Hilton Grand Vacations Timeshare? Search. And because of these dissatisfied customers, several lawsuits have been filed against the company alleging breach of contract, fraud, negligence, and deceptive trade practices. this is a forum with more complaints made to royal elite: If the plaintiff loses the case, no one is compensated. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. I keep calling but to no avail. Please contact me at zillayh@gmail.com. Remember at first she said she was trying to sell her vacation as an employee. not being from the USA it makes it difficult for us to find someone. Of course they continue to respond with the "we are not interested at this time" for the past 2 years. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . Update: Did get my money back from the credit card company, was sent to a collection agency. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. so we just put down a deposit and told that we have 5 days to cancel. I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. i cannot find anything out on this case though. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. Menu. We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. I only get emails. If you pressure them. Our team couldnt find any proof that Sunset Group offers an official exit program. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. Same happened to me in Playa del Carmen. Assuming somebody offers you an astounding arrangement on a timeshare bundle or persuades you that you can get a good deal on a specific help, theres a big possibility that they are lying and are simply attempting to get cash from you. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. What should we do? MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. (By the way when we returned to Fisherman's the next year, no improvements to the property were noticed) We paid our timeshare off and now just see the maintenance fees increasing every year. the May 17 charge, in an email dated Sat. This comment was posted by a verified customer. If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! They had already charged my credit card for the deposit. I cannot use my name but was scammed also. Sunset Solutions Group LLC | Better Business Bureau Profile The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. What should we do? http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. They refused to show me these mysterious rules. 1. Basically, we gave them $99 cash, and then rented the car for 1 week, and they would give us a form to cover the rental at the end of the tour. File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. Sunset World Group Reaffirms its Leadership in the Vacation - PRWeb We kept telling them that we had some place to go and were late and we needed to leave. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. The first offer to purchase was around 68 thousand dollars. Anita Rigoni of US. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. If a hurricane destroys the building, there is no required repair or fix. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. Sunset Group is a SCAM! - Cancun Forum - Tripadvisor Terrible company. If there is somesort of class action please count me in. If youre now regretting your purchase, there are a few things you should know. Other than flying over and disrupting their sales with leaflets to potential suckers like us. Can You Get Rid of a Sunset Group Timeshare? Guide 2023 Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. They accepted this and said they would process the paper work and credit our accounts. The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. Un-believable, this firm must be put out of business. How To Get Out of a Diamond Resorts Timeshare? Just a thought. I wanted a cancellation and return of my money. Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. That night I googled them and saw a lot of bad reviews about them . however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. These same complaints can be found all over the internet on various forums and review websites. In a lawsuit filed in San Francisco Superior Court on Tuesday, the Mid-Sunset Neighborhood Association alleges that the project's developer, the Tenderloin Neighborhood Development Corp.,. I'd like to see if any of our government agencies can at least stop them from doing business in the U.S. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. My husband and I were scammed also. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. But opting out of some of these cookies may have an effect on your browsing experience. sunsetgrouplies@hotmail.com. This is when we knew the postings on the Internet were so very true. I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. It all started the moment we stepped off of the airplane in Cancun, Mexico. When I pressured them about a guarantee regarding the quality of the room and services they completely balked. My credit score got dinged by 150 pts slowly climbing back up. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. Promotoria Sunset Group Timeshare Owners Lawsuit Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. The combined costs was equal to or greater than what was being offer. Customer service contacts and company information. The document they show is a complete fake. We decided to take advantage of this. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. Hello I was scammed too. We did continue our vacation and had a great time in Cancun. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. They tell you lies to make you buy their packages. I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! We are Americas #1 Timeshare Exit Resource. It's a lie. Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. Cancel RCI and Interval International Membership? Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. ALEXIS MILLER VS SUNSET AUTOMOTIVE GROUP INC - UniCourt If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . www.sunsetscam.com We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. All information on this website should be used as educational material. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. Were eager to assist in any capacity we can. We were able to get our contract cancelled and $1, 000 of our $14, 000 back.
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