Most of our deals are available to be purchased online. The lead-named traveller must provide written notification. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. Studentuniverse Refund Policy Promo Code : r/BeamOffers Some airlines permit accrual of frequent flyer points/miles for our Student/Youth plane tickets, and others do not. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities (including, in certain cases, visas for transit points). StudentUniverse | Better Business Bureau Profile Cancellation received 59-30 days before departure of first product to depart in relevant booking: Deposit shall be held and an amount equal to 50% of the remainder of the payments made by you in respect of the cancelled product shall be refunded to you. Most airlines are not offering full refunds at this point, except in very specific circumstances. If, for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider, and not against StudentUniverse. If you want to pay separately, you will need to make multiple purchases. If your airline does appear to . The booking confirmation email or reference number must be given to the accommodation provider at check-in. This fee may be reduced from our standard fee due to the circumstances, and used to cover things like the costs of requesting a refund on your behalf. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. Yes, and this depends on the airline's policy. accommodation (c) vehicle rental or (d) other tourist services advance purchase tickets and non-flexible fares) may not be changeable after a reservation has been made and any alteration could incur a cancellation charge of up to 100% of the service cost. Conditions can change rapidly in a country at any time. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. We have unique discounts available for students and anyone under 30. We may correct any pricing errors on our website at any time. Enjoy the discount! Where we incur any liability for a cancellation fee or charge for any booking that is canceled, you agree to indemnify us for the amount of that fee or charge. These travel service providers will in most cases receive your personal information in the country in which they will provide the services to you or in which their business is managed or based. Please be advised that there are compulsory pre-registration requirements for their visa waiver programs. Regardless of the type of arrangement you book with us, the provider of your travel service will have its own terms and conditions (such as airline conditions of carriage, accommodation or car hire terms or tour organiser terms and conditions). Also, current discount deals are available at the link. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility. We bring to your attention the existence of a 'Community List', which contains details of air carriers that are subject to an operating ban within the EU. We encourage you to review the privacy notices of any third party service provider whose services we arrange on your behalf. All individuals departing from the United States of America must be in possession of a valid passport. You may be denied entry onto your carrier and/or entry upon arrival at your destination, or be required to self-quarantine at your destination and upon your return to the United States. You will need to input your traveling companions' details before entering your credit card information. Do not book a roundtrip flight only to use the return portion. I called StudentUniverse to get a refund on my flight, and I repeatedly told the woman on the phone to cancel my flight under my name and not my friend's. I even confirmed with my birthdate, but she just said "yeah, yeah, yeah whatever" the entire time, and it turned out at the end that she didn't cancel my flight, but my friend's instead, and . Any provision (or part of any provision) of these terms and conditions which is invalid in any jurisdiction is invalid in that jurisdiction to that extent, without invalidating or affecting the remaining provisions (or part provision) of this agreement or the validity of that provision in any other jurisdiction. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. Studentuniverse Refund Policy Coupon Code : r/BeamOffers The US government keeps a list of travel requirements for all countries at http://travel.state.gov. If you do not obtain the necessary travel documents, you will be denied boarding and lose the full value of your ticket. Sign up. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. Additional taxes and surcharges that cannot be pre-collected may be charged locally by car rental agencies, hotels or other suppliers. Individual countriesor even airlineshave the ability to require vaccinations from would-be travelers. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. When you make a booking with us, you acknowledge and agree that we will be acting as an agent only for the relevant tour organiser or travel service provider, including in relation to packages that we arrange, and that neither StudentUniverse nor any of its directors, employees or agents has any liability of any nature in connection with the relevant travel service, except as set out in these Booking Conditions and the Package Travel Regulations. Any changes to the carrier after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. Service providers reserve the right to refuse service to travelers at their sole discretion and including, without limitation, if the traveler (i) lacks proper documentation for the country of destination; (ii) has a contagious disease; (iii) is under the influence of alcohol, drugs or narcotics; and/or (iv) manifests disruptive and/or unruly behavior. Since we incur costs in cancelling your travel arrangements, you will need to pay our administration charge of 125 per person per booking (or such other amount specified in your travel documents). StudentUniverse empowers young adults to experience the world with discount travel. Your rights in relation to packages arranged by us are set out in these Booking Conditions (which are deemed to incorporate all terms and conditions of each travel service provider for the various components of your package travel arrangements). Issuing Refunds to Credit and Debit Cards - Stanford University You may acknowledge and agree to these Terms: (i) electronically, including by e-mail; (ii) by handwritten signature; or (iii) by your payment of the invoice and/or your use of the services provided by StudentUniverse or any other travel supplier related to your booking. Please contact your airline or refer to its website for detailed information regarding their checked baggage policies, or alternatively please visit www.libertytravel.com/flights/baggage-fees.jsp for more information. You must comply with local government regulations. Transport and accommodation providers have differing cancellation policies and rules. I have questions about baggage. Beginning January 26, 2021, all travelers entering the USincluding US citizenswill be required to provide proof of a negative COVID test taken within 3 days prior to your flight. If your airline is offering refunds, we can advocate for a refund on your behalf. For updated testing or vaccination requirements by country, check out our list of where Americans can travel right now for details. If your travel is further out, please wait and call us closer to your flight or message us via email or facebook messenger. If we, or the travel service provider identified on your ATOL certificate, are unable to arrange or provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You may check and correct any input errors in your booking up until the point at which you submit your order by clicking "Finalise Order". You should also confirm departure times for each onward flight. If you wish to cancel your flight ticket, you must contact us by phone in advance of your flight boarding. Please note that we can *NOT* reinstate your flights for you if you cancel them. Please check your airline's policy. A package arranged by us will be a Your order constitutes an offer to buy a product. Some travel services made available by StudentUniverse are subject to additional rules, such as airline ticket eligibility and fare rules, including minimum and maximum age restrictions. Student universe uses tripmate for their insurance policies and they're a complete scam. Many travel arrangements (e.g. Please advise your consultant of any special requirements that you may have, for example, special meals, medical requirements, and so on. Log in to your account on our website and go to My Wallet to view your credit. For all online air bookings, full payment is required at the time of purchase. Our Privacy Policy, which you agree may be updated from time to time in our sole discretion, is available for viewing at https://www.studentuniverse.com/about-us/privacy-notice. Yes, your travel credit is good for the same airline as your original flight. If you would like to book a stopover for your flight, you will need to contact us directly to speak with an agent. DONT BUY REFUND POLICIES. Name changes are not permitted in any instance (subject to the section below If you transfer your package holiday). StudentUniverse and/or its partners have the right to check a users student, faculty, or youth status prior to issuing a ticket, and may request additional documentation if needed. Such a change is deemed to be a minor change. Get Studentuniverse Refund Policy Coupon Code from this link and save money on your next purchase. This deposit is non-refundable unless your tour is cancelled by us. Please ensure you read the credit details and then give us a call when youre ready to book. The currency your card will be charged in will be noted at time of checkout (in the US, the vast majority of what you purchase is charged in USD). Travel insurance is recommended for all bookings. These Booking Conditions apply to bookings you make with our consultants (by phone or by email) as well as online bookings you make on our website. On the ticket, they have a link to go to the website of the airline. No need to worry, your credit is associated with your original booking and not just your email address. All orders are subject to acceptance by us acting on behalf of the provider. If you don't see a credit that you think should be there, give us a call. Please note that some airlines may refuse such requests and treat the transfer as a cancellation and rebooking. COVID-19 - My Flight is Cancelled: Do I Get a Refund? - StudentUniverse You can still book with StudentUniverse. If you book other travel arrangements, such as accommodation only, this protection doesnt apply. Airlines can deny boarding without the proper identification. StudentUniverse is not an insurance company. Coronavirus Airline Policies - StudentUniverse Please confirm which airline your credit is with by visiting My Wallet. We can also offer you ABTAs scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. Eligibility, Joining, and Website Information, Itineraries with more than 2 destinations. When you buy an ATOL protected flight or flight inclusive travel through us you will receive an ATOL Certificate. Ticket holders must have current student or academic/teaching staff identification and/or proof of age with them when travelling. Any loyalty program discrepancies in relation to your booking must be communicated to us within one month of your return date. In the event of schedule changes, failure to reconfirm any sector of your itinerary may result in you needing to purchase a new flight. When booking with one of our consultants, please let them know your frequent flyer membership details (or other applicable loyalty program details) for inclusion in your booking. However, ***** policy allows rescheduling of your flights until September 2023. Due to the large volume of requests, our teams are currently prioritizing customers whose travel is scheduled within the next 72 hours. Its possible that your friend may have qualified for something, but more likely that your friend received a refund in the form of a future travel credit. We are happy to advocate for a refund if your flight was cancelled, however, we are bound by the airline's policy. Sometimes airlines provide us with fares we cannot display online, even to our members. Any booking you make will be with the relevant travel service provider and not StudentUniverse. You agree and acknowledge that such monies will not be held by us on trust for and on behalf of you and we may hold such monies in any account as we see fit, including with our own and/or other customer money. +1 617 321 3281 if you booked online through our website. Any errors in names, dates, or timings on your documentation will be your responsibility if not reported at the time of booking. These hotels will be clearly marked and confirmation of the discount possibility will be included in the booking confirmation email. If you do not fly on the departure portion of your reservation, you will lose the full value of your ticket(s). Such terms and conditions may be disclosed by use of hypertext links. If your ticket was on two separate airlines, youll have a partial credit for both of the airlines. If you can pay with the same credit card, book together by searching for more than 1 person, and following the steps in the checkout process. Our agents will give you full details of the itineraries before you book. accounting for a significant proportion of the package. Alternatively you can ask us for copies. (Opt out at any time). Travel for less and live for more with deals, contests and more. Most airline tickets do allow changes for a fee, plus any difference in fare. If you need information regarding visa and other travel document requirements for your trip please let us know. We will confirm the correct price with you at the time of payment. Your help in finding any issue that our QA team missed would be greatly appreciated (and is usually rewarded). Prices are not subject to increase after you make full payment, except for charges resulting from increases in government-imposed taxes or fees. We do not warrant the accuracy of information provided by any external service and accept no liability for any loss or damage which you may suffer in reliance on it (except to the extent caused by fault on our part). StudentUniverse enables the instant booking and payment (full or 10% deposit) of travel accommodation through our website (/hotels) and those of our affiliate sites. Any errors in names, dates and timings may result in an inability to use that booking and the booking being cancelled. in Student Universe coupons 10% OFF COUPON CODE 10% Off w/ Promo Code Shop Studentuniverse.com and receive 10% discount on your total order with code at checkout. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges the airline imposes for this reason, nor the full loss of value in your ticket. But ATOL protection does not apply to all holiday and travel services on StudentUniverse.co.uk. A change to your student status will not impact your credit. It is your responsibility to collect all travel documents from us prior to travel and to observe all airline check-in times and requirements (many airlines allow you to check-in online within certain timeframes). Does The StudentUniverse Check Student Status? If you arrive late for a flight according to the airlines check-in requirements, or miss a flight, for ANY reason, you will lose the total value of your ticket. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). We exercise care in the selection of reputable travel service providers but we are not ourselves a provider of travel services and have no control over, or liability for, the services provided by third parties. You will be asked to pay our administration charge of 50 per passenger per booking (or such other amount specified in your travel documents), plus any additional travel service provider change or cancellation fees. The prices of these tours are based on rates in effect (including foreign exchange rates) at the time of printing and are subject to change without notice. No compensation is payable in respect of minor changes. If you are traveling internationally on a roundtrip or one-way ticket, some countries have additional passport/visa requirements. If your booking (or part of it) is ATOL protected, we, or the travel service provider identified on your ATOL Certificate, will provide you with the booking service and arrange the travel services as listed on the ATOL Certificate (or a suitable alternative). Travel documents cannot be transferred to another person to use. Your home country and destination country will likely have travel requirements. Coronavirus FAQ | StudentUniverse Bottom Line. You may, however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so. Youll be able to use it on StudentUniverse, for flights operated by that airline. No, all flights are non-transferable and cannot be used by anyone other than the ticket holder. Please check your airline's policy. We thought so! When you call multiple times, it wont move you up in the queueitll only ask if youd like to delete your place in line. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have made a booking with us for an individual service or for a pre-arranged package organised by someone other than us our obligation to you is to (and you expressly authorise us to) make travel bookings on your behalf with reasonable skill and care and to arrange the relevant contracts between you and travel service providers on your behalf. Do you have better flight specials available by phone. Airlines have specific guidelines for minors traveling without an adult (Unaccompanied Minors). It depends on the airlines waivers and if the travel ban actually applies to you. To find out if there is a fare difference for the change you are looking to make, please contact us by phone. StudentUniverse is committed to protecting the privacy and confidentiality of your personal information. Your StudentUniverse reservation number (typically 6 letters) Your full name and date of birth ; The original flight date; The airline; . Sound good? If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. When youre ready to use your travel credit, first read the credit details found in My Wallet and then give us a call so we can book your flight. StudentUniverse assumes no liability for the acts of the service provider in refusing service. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. Travel documents, including, without limitation, airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) are used to confirm an arrangement with a service provider. Most airlines have issued one free change and you may be eligible to cancel for future credit. You acknowledge that we deal with thousands of travel service providers around the world (some of which are very small operations or are located in countries with laws, and/or in regions with technology, which may not be advanced as those existing in the UK). The airline will determine eligibility requirements for your companion prior to your purchase. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. StudentUniverse has negotiated with more than 220 airlines from Air Canada to WestJet to American Airlines and more. Log in to get the phone number and call our agents, who will help you book over the phone. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. You are solely responsible for any such fees as well. Flight Bookings, Changes & Cancellations - FAQ | StudentUniverse Any fines, penalties, payments, delays or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility (except to the extent caused by fault on our part). Please be aware that most travel bookings are non-refundable and cancelled bookings will incur charges. Ticket holders must have current student or faculty identification and/or proof of age with them when traveling. You should be aware that costs could increase closer to the departure date. We understand a lot of events have been cancelled due to concerns over COVID-19. If youd like to check what your airline is offering, you can check out the airline policies directly. Please confirm which airline your credit is with by visiting My Wallet. No. Each airline has a different policy, but most require you use the credit by the end of this year, and may require you use it for the same route (although it depends on the airline). In addition, and without limitation, StudentUniverse is not responsible for, and need not make any reimbursement or refund for, any injury, loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services if resulting from acts of God, force majeure, illness, disease, pandemic, quarantine, acts of war or civil unrest, insurrection or revolt, embargoes, blockades, boycotts, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations, weather conditions, sanitary conditions, lack of medical care, mechanical or other failure of airplanes or other means of transportation, any failure of any transportation mechanism to arrive or depart on time, or any other matter not within StudentUniverses direct control. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your package travel arrangement.
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