By using this site, you accept the . FedEx APIs: Northern Ireland Brexit Shipping Requirements. Called Apple and they told me that it probably has been taken care of already, and Fedex tracking might just lag behind. Thanks.. it was via Fedex and cleared up in a couple days. A place for discussion regarding anything FedEx. Ask the community. Stefan1000, User profile for user: Shipment requires importer's registration/identification number for clearance. All postings and use of the content on this site are subject to the. Reacting to the issue in a timely manner is important for both customer relations with the recipient and overall good business practice. Importer must provide instructions I have a package that is being so to me by FedEx and when it reached the airport in my country after a couple of hours I got this message Clearance instructions from the importer are required. Ordered HP Pavilion Laptop on Aug 31, 2021 9:32 AM EST with a original ship date of Oct 13,2021 & an original delivery date of Oct 19, 2021It got delayed with the revised ship date of Oct 24, 2021 with revised delivery date of Oct 28, 2021, But it got shipped out on Oct 21,2021 and arrived at ANCHORAGE, AK on Wednesday, October 27, 2021 2:12 AM. The responsibility is on them to provide the missing clearance instructions and send them across to FedEx. Copyright Please try again later. We strongly encourage FedEx customers to utilise the Trade Document Upload API. Privacy Policy. Either way, you will need to take action for the package to pass customs clearance and be successfully delivered. For more information, please see our OH NO!!!! The opinions expressed above are the personal opinions of the authors, not of HP. There he is, pulling up on my driveway! Thats what fedex tracking says a few hours after it arrived in TN. Can anyone help me as to what I need to do? It got delayed with the revised ship date of Oct 24, 2021 with revised delivery date of Oct 28, 2021. What I can do ? Copyright 2023 DJI All Rights Reserved. A place for discussion regarding anything FedEx. According to FedEx, the clearance process should take 1 to 3 days, not 14. Note that Internet Explorer is no longer supported. Shipments are held to ensure they satisfy export or import customs regulations. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Once again, I apologized for this delay and we appreciate your patience on this matter. First Time Here? Get access to FedEx APIs by creating a user ID. Hope they both arrive as scheduled. No useful specifics. When will I be get my Laptop. HP is aware of the situation and we are working actively to resolve the issue and the shipment to move quickly. 10:52 AM Paperwork Available for Non-FedEx Broker What Does it Mean? There is all manner of different variables when it comes to import/export. You will most likely need to talk with UPS brokerage and it's probably a similar situation to mine. First time with FedEx . It turned out that a full batch of 3,000 phones was stuck at customs due to Motorola not sending sufficient instructions. FedEx APIs: Northern Ireland Brexit Shipping Requirements. The applicable EU tariff is zero (including where they are eligible under the TCA). Archived post. Recommended action: Shipper or Importer must provide a more detailed description of goods. Clearance instructions from the importer are required." Shipment is in Prague but now it shows this : Clearance instructions from the importer are required. FiszPL, Jul 11, 2017 #4 Like Share norbit8 New Member Fisz said: Yes, but importer or recipient of the package must show the invoice/pay custom taxes. Customers should provide a commercial invoice that includes an Harmonised code, description, value, shipper, and receiver EORI numbers, incoterms, and signature. Delivery In Limbo - HP Support Community - 8003937. Not sure what HP did to clear it but i'm glad it wasn't a week or two like in the previous threads regarding this error. Until it is resolved, your package will remain stuck in the clearance process and you will see this update for as long as it takes for the correct instructions to be sent. Have your tracking number handy and call UPS International Customer Support. If they switch you to domestic, tell them to get you back to international. Each case will differ on its own terms, which is why it is important to look at the details FedEx has provided. We are pleased to announce that from 16th January 2023 you will now be able to complete your UK domestic shipments, along with the import declarations, to Northern Ireland electronically using FedEx APIs. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It says May 24, 2012 3:38 PM Clearance delay - Import LOD IL Clearance instructions from the importer are required. With the use of our tracking form you can easily check the status of your package. Same issue here. Please continue to monitor your tracking number from time to time for the update on the delivery. Would be very annoying if this leads to delays in the delivery date. As you are aware, Import declarations are required, and duties may be charged, unless goods are not declared as not at risk. Register on our website. We are continuing to escalate to have these released immediately. This means that every time you visit this website you will need to enable or disable cookies again. First time with FedEx . This morning i check and there's a customs delay of some sort. 08:55 AM. After researching I see some older posts on here showing delays of up to 2 weeks! Can anyone help me as to what I need to do? Note: When you choose FedEx International Broker Select, your shipment will be sent to the customs-approved in-bond location nearest to the broker you are working with. delivery to another location, (3) "NAFTA benefit claimed, blanket Certificate of Origin on file with FedEx Trade Networks. We would like to share some of the most frequently asked questions about: It has been a while since anyone has replied. Scan this QR code to download the app now. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. FedEx didn't call or email me it Under direct supervision ensure the efficient movement and clearance of Import Able to follow instructions and complete required FedEx Freight is an Equal Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Shipments are held to ensure they satisfy export or import customs regulations. this is because of Trump's trade spat with China? Ask the community. We are using cookies to give you the best experience on our website. By After speaking to their support chat last night, I was told the same thing again, that their logistics team needs to do paperwork. If you disable this cookie, we will not be able to save your preferences. As the shipper, you may have been contacted by the recipient, FedEx, your customs broker, or discovered the issue yourself. FedEx is unable to process your request. Then I'd assume that Apple will take care of it - you can always inquite at the Apple store about the message. Haven't gotten it yet, but it's on the local FedEx truck. I've been watching mine like crazy for the last two days. Since it's Sunday, no one has gotten back to me, but I can let you know if I get this resolved by EOB tomorrow. DJI support said it usually takes 3 to 5 days, however I ordered mine on June 24th, and FedEx tracking still shows Clearance processing. It has been sitting at this location with the comment "Clearance delay - Import. This step actually happens before products even leave the country from where they're being shipped. 03-08-2021 No scheduled delivery date available at this time. Sorry I posted this in the wrong community. ", as of today(Nov 8, 2021)I have called twice(unable to get to someone), chatted with an agent twice & emailed twice to HP store supportall I get is. Hi there, we are sincerely sorry to keep you waiting for the shipment, I managed to get your order number and has escalated your order to the logistics team for attention, our team will push the FedEx to expedite the shipment, sorry again for the inconvenience caused. CORSAIR COMMUNITY Survey, we want to hear your feedback. What I can do ? Go to the Special Services section and simply check Broker Select. Upon checking, your HP Pavilion Laptop - xxxxxxxxxxxx is still in FedEx location for customs hold. You can also sign up for FedEx Updates feature on your tracking under "GET STATUS UPDATES" to directly receive updates from FedEx. Hopefully, this should just take a day or two. FedEx is not the only postal service that you can track at An example is a situation where many individuals had Motorola mobile phones held at customs and were all receiving the Clearance Instructions from the Importer are Required update. Shipment is in Prague but now it shows this : Clearance instructions from the importer are required. Recommended action: Importer must provide instructions. Commercial Invoice Images (using the Trade Documents Upload API): FedEx Corporate Services Inc. All rights reserved. - edited I'm glad i found this thread! But it got shipped out on Oct 21,2021 and arrived at ANCHORAGE, AK on Wednesday, October 27, 2021 2:12 AM. Looks like no ones replied in a while. I was checking the shipping status of my Moto x 2014 I Best luck in your situation. First time with FedEx . I've got a very similar situation. Oct 27, 2013 7:00 PM in response to legaleye300, Oct 27, 2013 8:03 PM in response to legaleye300. 1-800-782-7892. For what it's worth to you, I contacted support and they got my ticket. if(getcookie('fastpostrefresh') == 1) {$('fastpostrefresh').checked=true;}. Recommended action: Fedex will contact importer. For import shipments, FedEx will provide you standard customs clearance at no extra charge. In four steps, here's what happens when a shipment arrives at customs. FedEx Electronic Trade Documents (ETD) is the best way to exchange customs paperwork information with us. 03-11-2021 We recommend using one of the following browsers for an optimal website experience. Oct 29, 2013 3:14 AM in response to legaleye300. It always works the same. Clearance Instructions From The Importer Fedex Tania Stoffels (Fedex Agent) phoned me about the importing costs, I thought it was the tracking website: Clearance instructions from the importer are required. Aliexpress Standard Shipping tracking parcels with E-Mail notifications. If you're importing it sounds like you need to provide them information. Import Clearance Delay - Clearance instructions from the importer are required. Clearance instructions from the importer are required fedex Published by jesus on December 23, 2022 Clearance instructions from the importer are required fedex Copy of ISF (Importers Security Filing) DOCUMENTATION REQUIRED FOR CUSTOM CLEARANCE. Step 1: Importer security filing (ISF), commonly known as the 10+2, must be completed with Customs and Border Protection (CBP). Recommended action: Shipper/Consignee to provide part number. Customer Service By using this site, you accept the . By using ETD, you will also reduce the number of labels and documents required to be printed for your shipment. The "Clearance Instructions from the Importer are Required" update from FedEx means that the package is being held at customs clearance awaiting import information from the original shipper. To start the conversation again, simply Some of the links may be affiliate links, earning us a small commission if you decide to use them, allowing us to continue creating content. Have your tracking number handy and call UPS International Customer Support. We recommend using one of the following browsers to access this site. I also found that ordering more than 2 batteries will cause issues with air freight. Why is my package stuck at customs? Recommended action: Importer must provide instructions. Then got the "Delayed awaiting clearance - Import!" Didn't find what you were looking for? Hi guys , I ordered some clothes from USA to Czechia . Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. In some scenarios, your package could be one of many within the same shipment being held at customs clearance. and our Apple disclaims any and all liability for the acts, Jan 06, 2023. Good luck! The first thing you need to do as the recipient is to check your tracking update to see if further information about the missing instructions is available. A customs officer examines your customs paperwork. Crazy how long customs took. Recommended action: Importer must provide instructions. Recommended action: Shipper or Importer must provide a legible Commercial Invoice. Has anybody else experienced this before? The Clearance Instructions from the Importer are Required update from FedEx means that the package is being held at customs clearance awaiting import information from the original shipper. Anything anyone can do it clear the log jam? Ordered a HP laptop back on February 2nd. Save my name, email, and website in this browser for the next time I comment. International freight forwarding companies will file this for you. If additional information is required from the shipper or recipient, FedEx will attempt to contact them. Head here for more details of our privacy policy. Let's see if we can get to 50 views with no replies folks!! What to do when you receive a "Clearance Instructions from the Importer are Required" update? Reason for delay: Description provided is insufficient to classify commodity. This all depends on how quickly the shipper reacts to the problem and sends the required instructions. Contact us with one of these options. Reason for delay: Clearance instructions from the importer are required. ", Is there anyone else that's had this issue and how do i fix it? Well take both positions in turn. I ordered some ram and I looked at the tracking number today and it said it was stuck in Anchorage Alaska. Recommended action: Importer must provide instructions. My order is also having a clearance delay. I though oh YEA baby here we go!!! Youre expecting an international delivery from FedEx and you have received a Clearance Instructions from the Importer are Required tracking update. Fill in your own broker's information. See clearance requirements. 1-800-MY-APPLE, or, Sales and Status Customs office requested an additional information, Clearance delay - Import - Clearance instructions from the importer are required, Clearance Delay - Improper or missing paperwork, contact Customer Service, Clearance delay - Import - A confirmation of the value of goods is required, Clearance delay - Import - Shipment requires importer's registration/identification number for clearance. The commercial invoice is most important because it lists the contact information for the shipper, the receiver, as . Clearance instructions from the importer are required. Attention graphic Reason for delay: Part number not provided in customer's database. Attach Documentation to Package Knertified, User profile for user: According to FedEx, the clearance process should take 1 to 3 days, not 14: 2020-7-10.
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