As a job seeker, what should I be on the lookout for in a job description? To unlock your profile and take advantage of all features on CareerBuilder.com, you need first to upload or build a resume, [Call Center / Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $60K per year - As a Customer Service Rep you'll: Support the Acquisitions Manager(s) by taking incoming calls/leads and qualifying them and building rapport at the time of initial and ongoing conversations; Manage the CRM by inputting the live leads and attaching each lead to a marketing campaign and sales rep; Schedule all (physical and phone) appointments for sales staff; Handle confidential information with sensitivity and discretion; Communicate Appointment details with Acquisition Managers and keep on top of the flow of tasks; Return calls in a Fast, pleasant, and upbeat mannerHiring Fast >>, Help us improve CareerBuilder by providing feedback about this job: This site requires JavaScript to work correctly. Does the language used in the posting sound odd or strangely written? This includes Phone, Text, Chat, Email, and Social Media support. Denna webbsida krver att JavaScript r aktiverat fr att fungera korrekt. To be considered to make a WISH for a friend, loved one or co-worker, you must: InkWell represents an ongoing commitment to physical, nutritional/chemical, and mental wellness at Inktel Contact Center Solutions. Hiring Remote Customer Service Reps - Part-Time/Full-Time - Hourly Rates Ranging $16-$26/Hr. questo messaggio, invia un'email all'indirizzo Als u dit bericht blijft zien, stuur dan een e-mail Inktel is Where Talent Lives! Inktel. The modules cover Leadership, Time Management, Change Management Communication, and Legal Compliance, etc. No one told us at the beginning when we interviewed that it would be rotating shifts. Do I work a fixed schedule or will my schedule vary? Inktel Contact Center Solutions Outsourcing and Offshoring Consulting Doral, Florida 21,931 followers A leading business process outsourcer specializing in creating personalized call center solutions. an. . Do I need to know how to use a PC to become a Home Service Partners at Inktel? Check out some frequently asked questions below, 8200 NW 33rd St. For your document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. Specific hours vary by client project. Some of our clients provide services and support to customers on weekends and holidays. This place should be shutdown for unreasonable practices. Yes, you will be required to sign an Independent Contractor Agreement, Statement of Work, Technical Requirements Attestation and complete a W9 Form. The Podium is also a great way to meet other individuals in the organization that work out of different sites or business verticals. If you feel youve been deceived, we first recommend that you share this with your local law enforcement agency. para nos informar sobre o problema. . Youll know youre being contacted by a real representative of Inktel when: You receive an email from a @inktel.com email address You are interviewed before you are sent an offer letter You will find the real job on our website at www.inktel.com. AZ International Auto Show & New Car Buyer's Guide 2020 Model Year, Your California Privacy Rights/Privacy Policy. We started with a 8:00 am to 5:00 pm shift and then were thrusted into a 2:00 pm to 11:00 pm. You must be able to establish a designated work space, free from noise and distractions to handle incoming phone calls. las molestias. "Inkcredibles", no matter where they are, add passion the Inktel way even if their chatty coworker is their pet dog. We foster a true team mentality through team building events. Our success depends on the satisfaction of our customers, partners, andmost importantlyour employees. On average, employees at Inktel stay with the company for 3.0 years. Identify root cause of inquiries by asking probing questions to determine the best solution. After these are completed, the LDP members are then placed in various elective tracks that will be chosen based on job performance, participants preferences, and Inktels business needs. Sephora and Inktel are seeking WORK-FROM-HOME independent contractors who are passionate about beauty, providing world-class service and would like to represent one of the the worlds top beauty brands and retailers. Every quarter we select and grant the wish of one of our committed and valued employees. This is the Inktel company profile. You may also be offered the opportunity to work additional hours to support a particular client project. Expert guides to food, music and nightlife, plus our best getaways when you need to escape the "dry heat". With any project, however, youll need to commit to a minimum of working 4-6 consecutive hours each shift. The compensation package for this position includes a competitive base salary and the opportunity for hourly increases based on performance and tenure. 33% of employees would recommend working at Inktel Direct with the overall rating of 2.7 out of 5. Inktel offers ongoing career development through the Inktel ACE Academy which is a comprehensive, 18-month training program composed of ten modules addressing the most critical skills needed for supervisors and managers. Do you need to pay to get the job, buy supplies, or invest in the company? 41 CFR 60-1.35(c), 8200 NW 33rd St. para informarnos de que tienes problemas. Wou Voted for "2021 Best Place to Work in FL"* by the Sun Sentinel 2 years in a row! REMOTE Luxury Brand Cust. Through company activities, community events, guest speakers, wellness awareness campaigns, health fairs and much, much more, InkWell seeks to make the well being of our most valuable resource, our people, a top priority. Our contract very clearly states you must work at least 30 days to receive training pay. That group of girls I mentioned earlier? That's $12 million more than what was forecast in the Coyotes' first . Growth and Development ProgramA program offered to employees which offers course scheduled on various topics designed to train employees on important skills needed for their personal and professional growth and development such as Time Management, Communication, Emotional Intelligence, Conflict Management, Problem-solving, etc. You need to ensure that you will focus on the customers at all times by working in a consistently quiet environment during your shift. real person. I tried contacting Inktel's HR team several times by phone and email to ask about very questionable actions happening at work and NO ONE ever responded. Jmfr din ln med andra med samma jobbtitel i nrheten. naar The Arizona Coyotes have touted their $2.1 billion project proposal in Tempe as an opportunity to "transform a landfill into a landmark," and a public . Absolutely! Minimum 32 hours per week, however it is very likely that it will be 40 hours or more. Individuals must also be able to establish a designated work space, free from noise and distractions to handle customer inquiries. Were here to help! To be successful as a Service Partners at Inktel, you must have a strong working knowledge of computers and be comfortable using both the Internet and e-mail. What if I have questions when Im working? By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. How do I schedule the hours I want to work? Equipment list will be provided upon initial interview. We strongly believe we can make a difference in the lives of our team members. Customer Reviews are not used in the calculation of BBB Rating. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Onze It is through two internal programs, ACE Academy and Leadership Development Program, that this is accomplished. How satisfied are employees working at Inktel Direct? Each client project is unique and will require different work schedules that may vary from early morning to late-night hours. Are there opportunities for career advancement? scusiamo se questo pu causarti degli inconvenienti. They changed our schedule almost twice after that. Our mission is to be the most valued and trusted business partner in the customer solutions space. Hiring and training as well can be virtual with Inktel staff located across the country in various states. With 330 rooms, including 11 suites and 36,000 square feet of meeting space, management of the hotel is expecting to be able . Ive had to reach out 3 times for payment information, and seem to be getting the run around. Making the shopper feel special by appreciating and respecting them! Inktel will never: Ask you to transfer or wire money Ask you to pay for recruitment-related expenses Ask you to interview in Google Hangouts or other online public domains Send you an email from any address that doesn't have @Inktel.com in the domain name Send an unsolicited job offer - asking you for your driver's license, social security number or bank account information Ask you to order equipment from us Note: for certain at home or remote jobs you may be required to have your own computer or other at home equipment for use in your job. Yes, you'll need to be available to work both weekends and holidays. because you'll be termed within a few months. Ricky Arriola is the Founder and CEO of Inktel Holdings Corp, a company headquartered in Miami and with offices throughout the United States. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. Inkcredibles, no matter where they are, add passion the Inktel way even if their chatty coworker is their pet dog. Through company activities, community events, guest speakers, wellness awareness campaigns, health fairs and much, much more . By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Don't work for this place. Inktel Orlando. After these are completed, the LDP members are then placed in various elective tracks that will be chosen based on job performance, participants preferences, and Inktels business needs. message, contactez-nous l'adresse Will I have time to do other things while Im at work? As a matter of policy, BBB does not endorse any product, service or business. I do not recommend this place of employment. International Association of Better Business Bureaus. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. Inktel at home provides you with specific product and client training through a certification program to prepare you for the on-the-job requirements of your assigned client project. Schedules vary depending on client needs. Luckily I can not provide screenshots of the disrespect but I have it handy. ein Mensch und keine Maschine sind. Our work environment includes the follo Do you want to receive a free, professional resume evaluation from TopResume? There is comprehensive training, a wide network of support, a comprehensive knowledge base, Inktel University, a robust intuitive internal social media platform and much more. [Call Center / Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $60K per year - As a Customer Service Rep you'll: Support the Acquisitions Manager(s) by taking incoming calls/leads and qualifying them and building rapport at the time of initial and ongoing conversations; Manage the CRM by inputting the live leads and attaching each lead to a marketing campaign and sales rep . I EXPECT THAT WHEN YOU'RE SEEKING LIMITED-TIME WORK IN A CITY NEAR PHOENIX, YOU SHOULD GO TO A TEMPE AGENCY. Absolutely! I have not been paid at all . Ci Miami, FL 33122. Driven by our Passion for People, our Trainers are experts at helping our team members grow and develop into better customer service professionals. pour nous faire part du problme. BBB Business Profiles are subject to change at any time. ACE AcademyA comprehensive, 18-month training program composed of ten modules addressing the most critical skills needed for Supervisors and Managers. They guilt you and make you feel privileged to have a work from home job, yet do shift bids 3-4 times a year. Our focus on people and employee-centric work environments lend themselves to a huge competitive advantage in the war for talent in the contact center industry. This company seemed great at the beginning especially with COVID-19 at the highest point when I started. Demonstrate ability to deliver a high level of client service under high volume, Prior customer service/troubleshooting experience preferred, Able to quickly navigate through multiple systems simultaneously. Ansk enkelt till flera jobb med bara ett klick! Lamentamos pelo inconveniente. Do you have a bad gut feeling? Strong desire to be helpful and take ownership to resolve customer situationsTroubleshoot technical issues that are related to products not working as expectedProvided customer relationship management tool to research inquiries, document customer interactions, and issue replacementsReceive and respond to inbound customer inquiries via phone, email, and text while updating internal computer applications and systemsAnswer incoming customer inquiriesCollaborate with management teams to stay updated on new products, services, and policiesEngage with clients in a friendly and professional manner while actively listening to their concernsOffer support and solutions to customers in accordance with the company's customer service policiesMaintain required product knowledge to deliver best in class service, Excellent interpersonal and verbal skills, clear diction, tone and knowledge/use of proper grammarAbility to explain complex, step-by-step processes to customers over the phonePrior customer service/troubleshooting experience preferredAbility to multitask by reading, typing, and navigating through applications while speaking with customersMust be able to communicate effectively with customers, management, and co-workerExhibit a positive attitude and bring enthusiasm to work each and every dayProven record of great attendance and demonstrating skills as a team player. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. At a point unfortunately I had to leave due to a family emergency and everyone was so understanding. Of course, you will have normally scheduled breaks where you can handle personal items such as having your lunch or managing simple in-home chores. Jumbles:GURNEYCAVORTTRUDGE HINDERHOTTERMISHAP, Answer: To better understand addition, their teacher wanted them to GIVE IT SUM THOUGHT. I don't believe one person should ruin the company but honestly I've never been disrespected so bad. Learn more. Inktel. [Customer Support / Fully Remote] - Anywhere in U.S. / $15.66 per hour + bonuses / Medical, dental, vision / Equipment provided / PTO - As a Call Center Customer Service Rep you'll: Respond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service, diagnosing customer needs and concerns; Handle difficult customer calls in a . Common noise distractions include televisions, radios, barking dogs or other pets, family members or others in your home, doorbells, cell phones and even lawn mowers. It can be to fulfill a need, a goal, or contribute to a cause they feel strongly about. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. and mental wellness at Inktel Contact Center Solutions. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. Amazing combination of agile thinking, high energy, passion, and persistence: resourcefulness, Communicate with customers in a proactive and professional manner, Strong desire to be helpful and take ownership to resolve customer situations. Wenn . Are you sure you wouldnt like a free professional resume evaluation? All content is posted anonymously by employees working at Inktel. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We power our mission with Inktels Passion for People philosophy by only hiring candidates who strive to be their very best. The work contract is sketchy and unclear. And the customers were 90% easy to help. Report this job. This company may have been nice at first but the people working there is a reflection of the company therefore I feel disrespected by the entire company. 2023 CareerBuilder, LLC. Information about company support and remote work due to COVID-19. los inconvenientes que esto te pueda causar. Youll be matched to a schedule that coincide with your hours of availability. Actively partnering with charitable organizations, we pride ourselves in our commitment to our community because we care.iCares also demonstrates our commitment to the professional and personal development of our team. Are you passionate about helping people and being the go-to person for style advice or help with online shopping? A noise-cancelling headset is also strongly recommended. What makes us different is our passion. This is common practice for the work at home field. It put us at odds with each other as a team. It means the absolute best talent in the industry will handle your business. Training time is dependent on the needs of each client project and can range from a few days to a several weeks in duration. All roles for the most part; Answered by Brand Ambassador (Former Employee) - Remote - April . Enter your email below to receive job recommendations for similar positions. Demonstrates strong commitment to meeting the needs of co-workers, management, and clients. Including A team lead and the director herself. I was nothing but respectful the entire time I interacted with anyone from this company especially **** because he was my supervisor. Takes accountability for all work activities and personal actions. Note: Most subscribers have some, but not all, of the puzzles that correspond to the following set of solutions for their local newspaper. By clicking Agree, I consent to our data usage policies as stated. Aydanos a proteger Glassdoor verificando que eres una persona real. Passionately strives to achieve results and conveys a strong need to win. Inktel culture lives and breathes through our customers, our partners, and our employees because Inktel is Where Talent Lives. What are the minimum technical requirements to become a Home Service Partners at Inktel? Inktel is very proud of its involvement in the South Florida community and beyond. Who ALL have since quit!! Email us at careers@Inktel.com (HINT: that's one way you know it's us!) Nous sommes dsols pour la gne occasionne. How do I know if Im hearing from a Inktel recruiter? If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Then, please do let us know. Inktel gives employees the option to work from home and connect to their clients and teams to be safe and comfortable. message, please email Lets connect and find out how Inktel creates world-class interactions, 8200 NW 33rd St,Miami, FL 33122Suite #100. Lamentamos 11/04/2022. Job openings at Inktel Contact Center Solutions. Between having your computer barged into and "whispered" to while doing chats, they also "coach" you everyday on the calls you do. This includes Phone, Text, Chat, Email, and Social Media support. Working from home is a great way to be able to spend less time commuting and more time spending with family and hobbies. Training will be provided on client information and systems used. You will be responsible for chat contact from clients but can be transitioned to handle multiple platforms, including phone and email at any time depending on client needs. Its fast! Yes, youll have a fixed training schedule that is led by a Inktel at home trainer. Suite 100 Is an active participant or organizer in both Inktel community events and outside organizations. You will pay a fee to work here. Job Category: Training. Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. Any full-time employee thats been with us at least one year and in good standing can submit their request through the WISH platform on our website. CareerBuilder Nordic AB, C/O Kungsholmens Kontorshotell, Warfvinges vg 31, plan 4, 112 51 Stockholm. Our vision To be recognized by our employees, clients, community, and peers as the standard for service and performance excellence. Authorized User agrees to be deducted a user fee for use of Support Companys platform (Usage Fee) of $9.98 on a weekly basis during the term this agreement. How long will it take to complete my application? Glassdoor gives you an inside look at what it's like to work at Inktel, including salaries, reviews, office photos, and more. Does the name, email, or website of the recruiter or job posting match up the actual companys info? While you are on schedule, you will receive constant interactions and must be at your computer to receive them. Miami, FL Easy Apply 20d. This includes Phone, Text, Chat, Email, and Social Media support. 0 suggestions are available, use up and down arrow to navigate them, FT Customer Service Representative (Work From Home). Each Beauty Advisor will be an independent contractor, working from home using their own computer equipment that meets the technical requirements outlined below. We strive to support the growth of business and philanthropy in an effort to tackle the pressing issues facing our community, this nation and the world. Learn more about Inkwell and our commitment to wellness. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Although each client project is different, you will be scheduled to work 32 hours per week. The supervisor I was assigned,****, offered to pick up the equipment from me because I had issues with transportation, which again, was extremely nice. Leadership Development ProgramA program designed to develop a firm career foundation for recent college graduates who demonstrate a profound desire to succeed and thrive on being challenged. You must be able to establish a designated work space, free from noise and distractions to handle incoming phone calls. Excellent problem solving skills & must have a can do attitude. Capable of adapting to various tasks. WISH is an Inktel initiative designed for our employees to submit wish requests on their behalf, other employees, or even others who are important in their lives. per informarci del problema. Suite 100 The next day he offered to pick it up again but this time I was blatantly disrespected and I was extremely shocked. I do not recommend this place of employment. Inktel Holdings is the owner of several leading business process outsourcing companies - Inktel Contact Center Solutions LLC, Inktel Government BPO Services LLC, iD Commerce & Logistics LLC and Buena . Hll koll p roller du r intresserad av genom att skapa ett jobbmail. entertainment, news presenter | 4.8K views, 28 likes, 13 loves, 80 comments, 2 shares, Facebook Watch Videos from GBN Grenada Broadcasting Network: GBN News 28th April 2023 Anchor: Kenroy Baptiste. We were offered positions that were work from home which was very convenient, however everything we learned in training for our contract company Pandora Jewelry was thrown out the window. Probably not, but there's more to the story. Equipment list will be provided upon initial interview. We were given new rules that went against what we learned right from the start. The work contract is sketchy and unclear. After 60 days of employment, you will qualify for a comprehensive benefits package which includes medical, dental, vision and personal time off. 200 N. LaSalle St. Suite 900, Chicago, IL 60601. All rights reserved. You must be hard wire connected to the internet. We build strong teams through caring and driven management, inspiring workspaces, and engaging internal initiatives. How much time does it take to complete the training? 729 reviews from Inktel Contact Center Solutions employees about Inktel Contact Center Solutions culture, salaries, benefits, work-life balance, management, job security, and more. You must treat this as a professional position and keep your office completely noise-free. Terms and Conditions All rights reserved. We consider every team member a vital part of the Inktel family. A program designed to develop a firm career foundation for recent college graduates who demonstrate a profound desire to succeed and thrive on being challenged. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The Podium is a great way to build and develop leadership skills. Inktel has long been built upon the concept that you cant build a great company without great talent. Our award-winning Talent Acquisition Team is driven by our mission to hire the right people, provide the right training, the right leadership, the right toolset, and the right motivation to achieve the right performance. Dependable and consistent, history of good attendance, Naturally curious with an aptitude for learning and understanding quickly, Windows 10 Pro or 11 Pro (No Macs or Chromebooks), Information on how to upgrade to Windows 10 Professional can be found here: https://support.microsoft.com/en-us/help/12384/windows-10-upgrading-home-to-pro, Two (2) available USB 2.0 or greater ports, Minimum 15 Mpbs download / Minimum 5 Mpbs upload, Internet connection must not be shared with more than 3 devices in the same location, SEPHORA CSR Chat - REMOTE Contractor $18/hr- OH Only Start 4/7 #MSP in Inktel Contact Center Solutions. Miami, FL 33122. In-depth coverage of the Valleys real estate market find out whats getting built and what areas are seeing redevelopment. Customer service experience obtained in retail, hospitality or call center environment of a minimum of 1 year is essential. Service - Start 4/24 - $15.75 plus Bonuses #MGC, Remote Luxury Fragrance Ambassador - Start 4/24! B) Salary.com being able to use your name and address to tailor job posting to your geographic area.
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