Could someone comment here and say if they know of anything being done about the LG rust issue. Rust is around the top, but more than just around the bleach area of the machine. Rash of Rusting Appliances Has Consumers Rattled - Reviewed LG I want my money back. My home warranty does not cover this issue as rust is not covered, despite it otherwise being covered by the warranty for years. Any suggestions on treating the rust area? Someone once referred a site but when I went there I couldnt find anything on this issue. I am angered by the result of the class action suit as well as by the number of consumers whove commented on this because of the exact same issue. What ,if anything, have you done to fix yours? I have the same problem with my 2010 LG top Load washing machine, as well as rust on the water dispenser. The rust around my bleach dispenser has finally caused the plastic bleach cup to fall through the top of the machine and water is pouring out of the space left between the bleach cup and the machine top. i also so have rust around my lg bleach dispenser i has ruined alot of my cloths ! Im sure it started earlier, but hadnt grown out beyond the bleach dispenser until the 3rd year. Called lg and they said since it wasnt still under they wouldnt be able to help. These washers should be built for everyday water and bleach use. Anyone find a different brand washer that does not have this problem? I have the same problem with rust around the bleach dispenser. We paid 899 for the washer & 899 for the dryer. You will be purchasing a new one in few years because its rusted!! We have same LG top load washer problem. And when or if you do call customer service get the techs name that you spot with and her ID.NO. I also called LG and they stated I must not have cared for it properly which is absolutely untrue. They promised to call back. Why this law suit was dismissed is beyond me! Im sick to know this and its non-returnable. I have not attempted to contact LG yet, but the rust has spread all around the bleach dispenser and we now have rust spots where the door opens (around the hinges). However, this can result in some functions no longer being available. Faulty parts and poor warranty. It started years ago (cant really remember how many). You can change these settings at any time. I am upset that the machine is rusted around the bleach insert and the soft er insert. Actions does not process claims and we cannot advise you on the had many texts and calls and no support. I commented long ago but still dont know anything. Steven Rossow - lg washing machines rust within 3 years if - Facebook Around the bleach dispenser :(. Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! As soon as I mentioned the class action lawsuit and the many other people having the same issue, she said she would put in a request to have LG come out to repair it at their cost. The area around the bleach dispenser has been rusting for years. I tried today to remove the rust to paint the rim and discovered the metal just break off up nearly two inches. Trust me, I just bought a GE piece of junk that they are already replacing for me, but I have moved the LG to my rental, but if I cant sand and paint, I am just going to try to sell it for something. The rust is so bad. We noticed it starting in the bleach dispenser a few months after pushing the wash machine. But it kept rusting, and now it looks terrible and I notice rust flaking off in the dispenser. Our LG washing machine purchased in 2010 has been one of the best washing machines except for the fact it started rusting within the first couple of years we purchased it. I purchased product in 2018, started rusting in the first six months of use. Is there no recourse? The rusted areas are now flaking off leaving actual holes around the bleach area! This shouldnt be happening and LG needs to take responsibility and make this right with their customers. Although we stopped using the beach dispenser, the problem continues to grow. My mom has been having the same issue with the rust on the machine. The rust started a few years back, doesnt look pretty ,but oh well. It has gotten worse and worse. This machine becoming a teal problem and to top all off is using lots of water asks from Mount Laurel, NJ on February 23, 2015 9 answers. I would like in on this class action i have the same issue and lg refuses to admit there is a problem i just had to buy a new top for my washer. If cars undercarriages was built like this we would all be in trouble. Bought my LG washer is 2016 and thought I must have done something wrong because rust started in bleach dispenser within a year. The option to add more water water plys is useless as well ..no matter how many times you press that option the water level remains insufficient. We have never used the friggin bleach dispenser and its rusting. I washed for the first time and saw the rust on top around the bleach cup. It Started around the Bleach Dispenser Years ago and has spread through out the entire Machine. I havent used bleach in it for a couple years and it is still deteriorating. LG WT5070CW: Large High Efficiency Top Load Washer | LG USA I would like to be added to the class action. Never saw a machine rust like this, its so obvious that the metal wasnt painted underneath or coated underneath and thats the problem. Seriously disappointed in the customer service as well as the product. Costco wouldnt schedule a return of washer as they wanted to inspect it. Please contact me if any other action is taken. When I contacted LG I was told there did not warrant the product for rust and that I was out of warranty. Yes they know this is an issue and although they have changed the top to plastic it has been on the backs of those of us who paid for their crappy workmanship. My machine is less than 4 years old. your claim status, claim form or questions about when payments are Theoretically, high-grade stainless steel can last a lifetime, provided it's well. It seems we cant resolve the problem so we have done our best to cope with it. Well now my clothes are getting ruined by rust stains. 07-27-2020 12:57 PM (Last edited 10-22-2020 10:57 AM by MsBri1 ) in. 12 Washing Machine Brands to Avoid [with Recall Data] - Upgraded Home Read my reply to others on this exact issue that LG KNOWS OF AND TELL ANYONE THAT YOU KNOW THAT ARE THINKING ABOUT BUYING AN LG PRODUCT!! The plaintiffs as a group aim to represent a Class of consumers who purchased LG top loading washers since 2012. Other Reasons for LG Washer shaking or vibrating includes: Broken Suspension Rings. The one that was here just today say that they have a class action suit right now on their condensers in their LG Refrigerators!! Id hate to think of a family using it twice as much as us. at first i saw the specs and particles and thought my kids just had dirt in their pockets but upon further inspection I realized the whole machine was rusting out and peeling. No amount of maintenance, cleaning, or non-spilling, or wiping away of detergents would prevent the Defect.. Rust all along the top inside. We do use chlorine bleach products maybe one to two times a month. Will never buy an LG again ? Stand by your product!! I dont use beach or the dispenser, yet this is where the problem started, it has spread to other parts of the top portion, under the lid. Should we get under the car and wipe the excess water!? They ignore my emails, or say that they cannot help me. I have reached out to LG and waiting for a response. I thought it was strange but since it was past the 1 year warranty, I didnt call. My lg top loader has rusted where water comes in and bleach dispenser. We figured buying top of the line would mean it would last us many years!!!! It has gotten worse recently to the point that 3 garments are completely destroyed by rust stains. I am having the same problem with rust around the bleach dispenser with my high end LG washing machine. Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! Please help. After reading this I am now in disbelief. I didnt realize it was destroying clothes . We were supposed to have a 10yr warranty on the machine. I spent $1000 on this washer and 7 years later a piece of junk due to excessive rusting! document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. I cant tell you how many pieces of clothing have been ruined before I figured out what was going on. You will be purchasing a new one in few years because its rusted!! I find this totally unacceptable for a machine in this price range. Same problem. You can see, in the corners, where the lid closes, that the coating they used is peeling off and exposing the rust. I will NEVER buy another thing made by LG. So, add me to the list! So I am a nurse and I purchased over $500 in white uniforms at the uniform store put them in my LG washer top load and sure enough rest spots on every single white uniform running everything I didnt attribute it to the bleach dispenser I thought it was from the water heater plumbing or some other issue and now after its probably been a year I put it together by looking in googling and seeing other people with these issues and now the bleach dispenser literally collapsed and my washer is just slightly over seven years and LG wont stand behind it they said its only a year parts and service unless I pay For a technician to come out plus they have to have $125 upfront so I told him no Ill join a class action lawsuit this is a common issue Ive had washers last beyond 15 years so Im never purchase another LG washer and now I cant even use it because the dispenser collapsed and its blocking the top. LG WT5070CW.ABWEEUS: Support, Manuals, Warranty & More - LG USA What do I need to do? We have pictures. Gave it back to them, But there seem to be front loaders more that tops these days. He griped about if he has to fix it, the entire top needs to be removed, yada yada yada. Within 9-10 months the metal area around the plastic insert in the bleach dispenser began to bubble under the paint. Over the years is has gotten worse and I am now looking to purchase a new one. Also, the judge that dismissed it I hope they are no longer sitting as a judge. Once it begins, the rust inevitably spreads throughout the top of the washer to the point that rust seeps into the laundry bin and stains clothing during the wash cycle, the LG washer rust class action lawsuit states. This is the definition of a defective product. Warm the disconnected water supply hose in warm water below 50C. My washer is a top load, True Balance, Top of the line appliance. But the end result is you cant take this lying down because they are going to do it to everyone that buys their product while they still make MONEY!!!!! Please let me know if another suit is in process as I would love to be a part of it. Bought our LG Washing Machine Model WT4870C in June 2013. Last week my daughter ran a load of whites and one of the shirts came out with rust stains that were not there before she washed it. Ive already replaced my top about a year and the new one is showing rust already!! lg washer rust recall purchased top loader LG in 2012 model WT5101HW, the top has rusted thru on one side and is all around the inside of the top, I would like to send pictures if possible.. Company says it is due to detergents,, what are you suppose to use.. LG Class Action Says Washers' Rust Defect Ruins Clothing I just happened to notice during a routine cleaning that the rust has worsened. I will NOT purchase another item from LG, EVER! BUT THE DISPENSER BIN BARLEY SITS IN ANYMORE DUE TO RUST. Noticed a bit of rust forming near right and left sides of dispenser drawer as well as on the edge of dispenser drawer. It is comical to say the rust is due from using the machine in the manner in which it was designed. I too, have an LG washer, Inverter, Direct Drive, purchased perhaps 5-6 years ago @ Home Depot. The model and serial numbers are found on the washer's label attached to the inside of the top lid. Now rust is all through rim of washer and bleach dispenser area completely rusted. Where can I get information about the class action status? Is too late for us to join the class action? I can see the rust has spread. Definitely some sort of defect. We will put a bead of silicone in the crevasse Why on earth do they think its ok for a machine, that its job is to USE water, to rust in ony a few years of use? Now I know what the LG stands for ; LOW GRADE! Based on all the comments from other customers, Im guessing Ill hear the same story when they call me back (if they call me back). Also, have taken photos of rust corrosion for documentation. Or have you had any results getting LG to replace the tops? Is there lawsuit action or will the company do anything? I love the machine but the rust is getting exponentially worse. Same. Top Class Date of purchase was April 2018. I never use Clorox bleach or clothes softeners. LG wanted to schedule a technician to come out for inspection and give me an estimate for repair. This started when the machine was only 3 years old, and is flaking off badly now. I would like to address the people at LG who make the decisions ; put their big boy pants on, and own up to their biggest faux pas ever. Then they blame the consumer. I have owned the machine less lan 4 years. I just found this article bc I cut my hand really bad on a rusty part of my washer this morning and I was looking how to prevent needing a tetanus my washer is somehow rusted inside where I was taking my laundry out and its not even 5 years old. And will make sure my friends and family are made aware. What a shame. We paid top dollar for this set when purchased. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Same rust problems, leaking, bleach dispenser corroded, adding to the clothes damage. Warranty said they do not cover the corroded tub hub. I hope something is being done to help with this expensive issue. Rust is all through my clothes. True steam model. LG customer service is basically worthless, couldnt even find the part number. Same issue with rust around bleach dispenser and around other parts inside the washing machine, the dispenser area has rusted and began falling apart into the washer and around the tub, never seen a this is my life before. I called as soon as I noticed but was told to be careful with bleach. I was using vinegar and as soon as I saw the rust I put the vinegar in the tub. I will also tell anybody that is in the market of buying a washer to never buy LG. LG gave undertakings to the Australian Competition and Consumer Commission (ACCC) to provide appropriate corrective notices and upgrade and maintain its trade practices compliance program. Has LG stepped up and done anything? I wont purchase another LG washer. Video. I have to be careful not to cut myself on the rusted metal. Is there anything i can do to get involved in this suit? They should really want to keep their customers happy and repair or replace the faulty equipment. I contact? I was so afraid the rust was due to our water but now Im thinking that LG is just terrible. Paint is flaking off too. To start, this machine does not even clean our clothes AND the rust that has developed around the bleach dispenser is ridiculous! I wonder if Consumer Reports gets paid by certain manufacturers? Washer still works but cup is rusting and putting rust in the wash destroying clothes. They rust near the bleach cup probably because your not suppose to use bleach in a bleach cup right ??? Unbelievable attitude for LG to take. Same rust issue here and Im a single user household as well as OCD and take excellent care of my things. So frustrating. I have done every thing I know to stop it. I fear my machine will rust out before the rest of the machine wears out!!! Works great except for the rust. Same experience. The LG washing machine rust class action lawsuit seeks actual damages, special damages, incidental damages, statutory damages, punitive damages, other damages, restitution, court costs, and attorneys fees. Included me my LG washer is dusting under the bleach cup I know I didnt chip the paint, I know very well what I saw was corrosion from bleach/moisture. Clothing & linens ruined. Products Recalled from The Home Depot Add us to your lawsuit. Outrageous lack of quality control. Its a fancy hitech washer, ideal for washing without any detergent and water!! They need to be held accountable. I was not aware of a class action suit until just now. I previously had a Maytag that was 20 years oldit never leaked or required any service and it had no rust on it when I gave it to a family that needed a washer and dryer. Do yourself a favor and not deal with aggravation because they dont use the right material in a washer to stop this rusting !! How do I get in on the class action lawsuit? Rust in Nearly New LG Washer. I am experiencing tears and holes in my clothing, just dont know what to do about it. Rust is like cancer and spreads! They said it was not part of my warranty, I would have to pay for the repair. Any advice?? My LG washer is also rusting around the bleach dispenser. I WILL PUSH FOR A NEW ONE BUT DOUBT IT. Previous washers I have owned did not have this issue. I am having the same issue. LG Washer - Why is There No Water in My Front Load Washing Machine I would like to be added to this, I have the rust problem as well as the fact that the washer put holes in half of the clothes that I have washed and its so rough on all items. You apparently have several other Plaintiffs ready to file class action lawsuit. Initially, I wasnt sure what was causing it but I definitely know now. TOTALLY DISAPPOINTED! Was told it was not a warranty issue by the LG Support representative. During my communications with LG they blame Clorox spills. Ive never had a washer rust before! ), strictly a cosmetic issue NOT covered by warranty. Description: This recall involves several models of Samsung's top-load washers with super speed wash. Our LG top loading washer started to rust around the bleach dispenser within the first year of owning it. John A . Same rusting and rotting of the top of an LG top load washer, model WT5101HV. Top 2,605 LG Washing Machines Reviews - ConsumerAffairs Ill never buy LG again. I will NEVER purchase an LG product again. We have never had this problem before and are extremely disappointed with our LG washer and we have the matching dryer. In my long lifetime, I have never had an issue like this. The repair people were beyond frustrated with the company and now will no longer work on them. I have damaged so many comforter, sheets, clothing with rust stains. Some rust has gotten into machine and stained clothes. We will never buy an LG product again. Has anyone had luck with customer support or having their washer replaced. I call Best Buy who carries out warranty I told them about the rust issue and they told me to call LG! I am very disappointed as well since we paid top dollar for a very poor quality appliance. We leave the top open after every use. I also paid a pretty price for this machine, now I feel I need to replace a machine that is still working great except for the problem with my clothes getting ruined. My LG water has the same problem of rusting around the bleach drawer. Same rust problem around the bleach dispenser within one year. . My washer is also rusting! Can I join your class action law suit? Has 10 year warranty metal badge on the front as a selling point. These things just seem to disintegrate before your eyes. I have the same rust problem on my washing machine. Share you leg rust on social media. v. LG Electronics USA Inc., Case No. a Bleach Problem. Rust all around the bleach dispenser. Learn More. My washer has rusted around the bleach and detergent fabric softener dispensers really bad. will read this and find our experience helpful before buying and wasting money on LG WT5101H like we did. I have made several complaints and apparently they have not recalled their defective EXPENSIVE product. Horrible! OWNER RICK'S APPLIANCE REPAIR APPLIANCE TECHNICIAN FOR 31 YEARS REFRIGERATION SPECIALIST ONLINE SERV TECH: ApplianceBlog.com CERTIFIED TYPE 1; TYPE 2REFRIGERATION SERVICE E.S. status of any class action settlement claim. LG was aware of the problem and had offered compensation to affected customers. LG WT7900HBA Washing Machine Review - Consumer Reports I looked at my Written complaint I made may 22,2020 where I said I would buy another LG washing machine after mine rusted was incorrect. LG told me it is cosmetic. I was going to reorder the parts to rebuild the top end (cheaper than buying a new machine) but to top cover has been discontinued. Add me to your lawsuit please. Turn to Ted: LG washers rusting, causing whites to go brown - ABC13 Houston I only used bleach every few months and stopped completely over 5 years ago. Since there is nothing the consumer could or should do to prevent this, it certainly appears to be a product defect. Now I have discovered that the washing machine is leaking from the bottom of the machine and soaking my tile floor in the laundry room. Samsung recalled the washers in 2016, but consumers sued. Purchased our LG Washer in 2017 and it started rusting in 2021. I have pictures of the clothes damaged. Ive called numerous times and LG did nothing but reject and deny everything I had to say. Samsung Recalls Top-Load Washing Machines Due to Risk of Impact What do i do here ,the machine was purchased in 2012 at best buy ,so!!!!?? Why dont they stand behind their product? It was only 9 months old when it stopped cooling. I have a LG washer that started rusting around the top of the bleach dispenser. Plus warranty. Same issues have sanded and tried sealing several times now its completely through the surface, NO MORE LG for us. Thankfully Ive had no clothing ruined since I caught this in time but now Im afraid to wash anything! I thought buying LG would be great since every Samsung appliance has been crap. I take it none of the problems that were having is listed in the warranty? On top of that Ive ruined a lot of expensive clothing using my 2017 LG top loader washer. I have the same problem it started about three years after buying it late 2012 and continue to be an issue with ruining clothes that it was washing and now it sounds like its going to fall apart same thing that happened when it was delivered trying to wash clothes it sounded like it was going to blow up my mother had a washing machine for 25 years and it was still good this LG product was supposed to be the best at the time and we paid a lot of money for it and I had never had a new washer before now I can trust all over my clothes and they hardly get washed correctly you have to wash twice in order for them to be clean I dont think this class action should have been dropped this is a big problem still. Our laundry comes out with so much rusty flakes and most light garments are ruined with rust stain; some bigger rusty flakes can be manually rubbed off of garments before drying but that leaves rusty mess on laundry floor and tub, and therefore more manual cleaning for us.
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