Proof of address is one step in the verification process. Whether you're applying for a driver's license, enrolling your children at a school or signing up for a county library card, organizations often ask for you to show proof of residency so they can verify your current address and eligibility for what you seek. PayPal has explicitly told me to do the impossible, and write down something that does not exist. You will need to open a PayPal account in the country where you are conducting your business. For more information, please see our As with using a bank statement as proof of residence, these secondary documents will need to include current address information and your name as well as not be old or expired. Payoneer offers the option to download a card statement in PDF format, which thank goodness happens to be formated in a way that meets all the criteria PayPal wants (company name and logo, my full name and address, date of issue, recent transactions). Completely editable Iraq Kurdistan International Bank statement of high quality, which may be used as a proof of address in many sites. Will my information be shared with third parties? That's the only bank account I have right now.. @kernowlassYes, I have read that. Questions regarding verification of my identity. After receiving a payment on my Paypal account, Paypal informed me that my account would be limited until I provided proof of my identity and residence. Its possible some organizations wont accept photocopies or printouts better to take the original if you can. Why just why would you send me an email telling me to edit my existing address, if I am not allowed to edit my address? Completely editable Iraq Rafidain Bank statement of high quality, which may be used as a proof of address in many sites. If to most people that term means somewhere between 3 to 5 days, for PayPal this term represents a month. The site said that the data was registered successfully and the staff will review it and lift the limitation "in a few working days". Unless you want to give up that account for good. It is precisely the one that does not show my address at all. I've already submitted everything PP asked me to, and even the form tells me there's nothing new for me to do right now. WebA proof of identity document must include information such as first and last name, date of birth, issue and expiration date, and document ID number. a court, A rental or mortgage contract or statement, A DD214 official documentation that youve left the military, An official letter from your employer or school, on which your address is confirmed. This document must show your full name and residential address. Please tell me if I'm the one being unreasonable here, because I believe I've managed to be more patient than most folks would have been at this point after spending hours running across the city and scanning documents just for PayPal, and being met only with mockery in return. Is it normal for identity reviews to take this long? Actually my address and my full name are in the statement. Box and Zip code are actually outdated, or you want to solve the date issue, you may update them by clicking Registration, then Amend PIN Details from the pop-up list. I had to make a second address which I set as my primary address. Other potential documents include an employer verification document, health insurance policy or school transcript. Furthermore if you only have an older statement on hand, so you can request a more recent one to be mailed to you from the bank, or the organisation may accept an electronic bank statement youve printed from your online banking website. Your proof of ID often wont be accepted as proof of address, even if it does have your address on it. Trust me. The business name on this document must match the full business name with PayPal and be current. You will need to open a PayPal account in the country that you are now resident in. Just follow the steps below and at the end click Submit. Heres Why Youre Getting Too Many Friend Requests on Facebook (2023), An Honest Review of the Network/Multilevel Marketing (MLM) Business, Matatu/Bus Fare Prices from Nairobi to other Counties, Ongata Rongai: 35 Places Youll Find Affordable Rental Houses. Web(Driving license, Passport, proof address, Proof of fulfillment, Receipt, Photo ID etc). Here's yet another update from today, furthering the mockery and incompetence I've been seeing from PayPal. But how many Kenyans receive utility bills in document form? Would it be accepted? a court, A rental or mortgage contract or statement, multiple proofs of addressesshowing both your old address and t. uation, check with the requestor since they may want multiple proofs of addresses showing both your old address and the current one. Scan this QR code to download the app now. We can only confirm physical addresses, not PO Box addresses. A Bank Statement If you transfer your current bank account to use your Hong Kong address, you should receive your next bill at your Hong Kong residence. Linking a Bank Account or Debit Card on a Computer 1 Go to https://www.paypal.com in your web browser. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Why does PayPal need my SSN? ##", "APT.##" PayPal has a fixation with those sorts of ridiculous details, so they're the ones demanding me to know what this must look like. Once youre logged in, click on Registration, then select Reprint PIN Certificate. Right now I'm once more in the process of waiting for a "few" business "days" which I wouldn't mind if I was sure this is the end of it, and they won't find god knows what wrong with this document as well. Is it OK if we also use cookies to show you personalized ads? Our bank statement templates enable you to submit the required information. To summarize this in a very clear way: Are you even serious? Its much easier, therefore, to update the details on your PayPal account to match what is in the KRA account. I decided to upload it to PayPal, and this time the issue was solved within minutes. If you've had a recent name change, expect to show proof of that when you present the bank statement. Hi guys! Several more weeks have passed. During this time, PayPal has been silently rejecting every document I was submitting neither the account interfa Proof of address is exactly what it sounds like: its something that proves where you live. I guess I am not the only one with this problem. I however have been waiting for an entire month. Complete guide & tips to avoid scams, Passbook by Remitly Review [Discontinued May 2023], The 5 most common Zelle scams (and how to avoid them) [2023]. Then click Next. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Fill Open a multi-currency account with Wise and you can verify your identity using photo ID and proof of address you dont need to provide bank account details. Once your account is open, you can start sending and receiving international payments right away. Proof of address refers to any original document which verifies a persons name and the address where they claim to live. @kernowlass Yes, I have read that. That doesn't answer my question unfortunately. Thank you though. The situation has reached the point of being outright unreal. Provide them your bank statement that also a proof. Bank statements can sometimes be used as proof of residence. I continue receiving emails saying "we need more information about you", whereas the ticket has the status "waiting for your response". Takuto, why where you limited? If you have problems getting enough documents to prove residency or your bank statement doesn't meet the requester's requirements, check if the organization will accept a proof of residency letter. PayPals verification process is designed to help safeguard your financial information. Changed the name on the bill to my name and it worked perfectly. In an attempt to give a fair verdict on the situation, I'll end on the following note: Wherher or not others are likely to experience such problems depends on where they live and what kinds of documents they have available. WebBank statement Proof of identity You must have a bank statement dated from within the last 12 months. Just ask aroundThis is one road you wouldnt want to take. I have to prove my address but all the bills are under my husband's name. Eventually they said they'd note one another to see if there's anything they could do, which was the typical tactic to get rid of me without absolutely anything changing. Different organizations will have different rules: theyll likely only accept some of those listed above, and they may accept others that arent on the list. WebA proof of identity document must include information such as first and last name, date of birth, issue and expiration date, and document ID number. Listen: Once PayPal invites you to verify your account, please do so promptly. Yes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Note: All documents must be dated within the last 12 months. What if the name on my PayPal account does not match the name on my ID or other official documents? Because if youve had a recent name change, expect to show proof of that when you present the bank statement. PayPal doesnt say how much money does not have information blocked or blacked out. The business address documentconfirms your business entity's correspondence address. Passbook by Remitly is discontinued in 2023. Cookie Notice Its that simple. However, if you print a statement, the requester may require that you get a teller to include a stamp proving the account isn't closed. The first staff member I called told me to go to my bank and ask them to print out a written statement, guaranteeing me that this will work and they will lift the restriction once they receive it. I always forget to leave itrader feedback. All of them show my address clear as daylight, except for just one. Use those steps to reprint your PIN certificate for any other official use, like when opening or activating a dormant bank account, not just for PayPal proof of address. I hope PayPal understands the responsibility they have toward those who depend on them including people who don't have an endless supply of documents to satisfy picky verifications which in a normal society shouldn't even exist. Currently, the only way I can obtain this is a company-printed statement from Lloyds, as the firm would not accept a home-printed one, and I currently do not hold a drivers license. If you ignore this (and subsequent reminder emails), theyll now limit your account permanently. In that situation, check with the requestor since they may want multiple proofs of addresses showing both your old address and the current one. What about alternatives? You will receive an email with the PIN certificate attached as a document. Here are the types of proof of residence that youre most likely to have lying around your home, in your mailbox, or hiding under the doormat. It will open to a window like the one below. Further, the bank statement must show your current address and name. I know everything should be fine, given I provided Paypal with exactly what they asked me for; I'm only a bit worried since I know that in bureaucratic situations, some services and people find reasons to use this as a means of making users lives harder, starting up games of the form "this isn't conclusive, this looks too blurry, we don't like you so please also send this". Use that to submit to PayPal as your proof of address. But, so long as you really do live where you say you do, its bound to be possible. As with using a bank statement as proof of residence, these secondary documents will need to include current address information and your name as well as not Our bank statement For those new to PayPal, heres what you need to know. Does this message mean the system may add even more restrictions, or are they referring to the same ones being reconfirmed? And should I expect Paypal to be picky and worry about them finding reasons to reject what I send to them? And these rules might differ depending on the type of document. By browsing this website, you consent to the use of cookies. At vero eos et accusamus et iusto odio digni goikussimos ducimus qui to bonfo blanditiis praese. The only option I have now is to run around the city, seeing which institutions can issue a government statement clarifying that I live at my address. Find out more in this article. Weband asking me to submit proof of business address to this url ( https://www.paypal.com/policy/hub/cip) but the page there said "Thank you for providing the required information. Any help will be appreciated! While providing a recent bank statement can serve as a proof of residence for many purposes, the organization requesting the proof may not accept that document on its own or may prefer something related to your housing. You are viewing the PayPal Community Archives. Why keep telling me to do something after I've already done my part? You will receive an email with a new password, which youll use to log in with. A proof of address document confirms where you live. These useful information may help you resolve the issue right away. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Please upload a new proof of Which that you get a teller to include a stamp proving the account isnt closed. We accept copies of the following documents as proof of address: This document confirms your business entity's Employer Identification Number (EIN) or Tax Identification Number (TIN). Update the details that are outdated. Or you dont feel like visiting the bank? Some people have solved this verification process within a matter of days, because they luckily had documents resembling what the PP saff expects others like me instead were forced to obtain and scan documents for months, because our banks or institutions happen to not offer what PP wants. https://www.paypal.com/cgi-bin/webscr?cmd=_complaint-view. So if you've moved since you received your last statement, you'll likely need to find an alternative proof of residence showing where you live now. Thank you Kernowlass. This helps curb online fraud and money laundering and ensures every transaction is legal and traceable to a genuine person. Ill also show you what to do when PayPal tells you that your document is out of date. Its not an option that you have. One more option is the speedy method explained below. Typo: this is on all pages - not sure why - please delete PayPal now has one final demand from me: To edit my address settings and match my address to this document the document that does NOT have my address. Looking for a house to rent in Nairobi? How many people have they left homeless or without food and electricity, because folks made the mistake of trusting the so called #1 online payment processor with basic reliability? Here you see an account statement of Iraqs one of the biggest banks. Before sending us anything, please be sure that your document: Proof of identityThe following is a list of acceptable documents you may provide: Proof of addressThese documents must be dated within the last 3 months to be considered acceptable: Once you've provided the required documents, we'll review them and send an email confirmation letting you know if we were able to verify your identity. You can do this without leaving the comfort of your house. The issue was FINALLY resolved today, after nearly 3 months of struggling with the verification process. It's definitely a relief to see all warnin If you find out that the organization does allow a bank statement as proof of address, know that there are some common requirements for the document to be valid. During this statutory transitional period, 3PL is operating under an exemption from holding a license and is allowed to continue to provide specific payment services.When you visit or interact with our sites, services, applications, tools or messaging, we or our authorised service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster and safer experience and for advertising purposes. Is it safe to give them SSN? The business address document confirms your business entity's correspondence address. Out of all the documents I offered, this statement (that was accepted) is the only one that does NOT show my address at all, Leave the Archive. Even at this very moment, I don't know which of the latest documents are either rejected or yet to be reviewed. Proof of address is exactly what it sounds like: its something that proves where you live. I believe this is due to some law in the US regarding money laundering, which requires all banks to gather informations on their customers apparently that ended up affecting even how services like Paypal have to relate to their users, whether we care about the world's games of 'cops and robbers' or not. Banks and other organizations often ask for proof of residence as a security measure. That constitutes proof of address and will work for almost every case. (Picture the long queues). Then you dont need to update anything. It helps them confirm that youre telling the truth about who you are and where you live. Your passport, for instance, doesnt have your address on so its proof of ID, but not proof of During this time, PayPal has been silently rejecting every document I was submitting neither the account interface nor any email notifications informing me that it was happening and PP wanted me to submit yet more documents. My account has already been verified. Second, I don't know which document they want my address to match! Those who have had an account for a while know PayPal takes security very seriously. Proof of address is not the same as proof of identification (ID). Can a user not expect any basic reliability and consistency from what is supposedly one of the largest payment services on the planet!? But in other cases, such as when you need a secondary document too, you'll need to know what other documents can serve as proof of residency. What about credit card statement? A few days ago, a document was finally accepted as proof of address. and our There are three ingredients in We accept copies of the following documents as proof of identity: Your ID card Or, please login to your account and Contact Customer Support for help. Completely editable Iraq Rafidain Bank statement of high quality, which may be used as a proof of address in many sites. So yes, one simpler option is to visit your bank and request your account statement. @PayPal_paula Thanks for your comment. Yes, I'm aware of that but my bank statement was rejected. Probably it's because I used TransferWise? That Proof writing your id eg driving licence I have a statement that was provided by the immigration on March, 2018. It's common if for example you move address, change your job, open a new bank account etc. How do I confirm my bank account with PayPal? Get free local accounts details in Europe, US, UK, Poland, Australia and New Zealand to make and receive payments like a local. WebProof of address is one step in the verification process. The name on this document must match the name you've registered with PayPal. Good luck! They said it doesn't match the information I have on Privacy Policy. Cookie Notice This goes on top the fact that I need to submit each document in two places simultaneously: Once in the interface available from https://www.paypal.com/cgi-bin/webscr?cmd=_complaint-view and once under https://www.paypal.com/confirmcard which is apparently a different database. (You must log in or sign up to reply here. Youre right very few. I'm sorry if this sounds mean but I don't want others to be unknowingly put through the sort of experience I've been. Your passport, for instance, doesnt have your address on so its proof of ID, but not proof of address. First, lets dig a little deeper into why this is a challenge for Kenyans. Do that, print it off, and hey presto youve got your proof of address. You will receive an email from KRA approving your changes, and your PIN document as an attachment. Documents about insurance policies e.g. I can see that @kernowlass has kindly provided you with a list of accepted documents. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It will prove that you are indeed who you claim to be. By Type (6) I don't believe that in the year 2017 people should have to deal with stress due to such easily avoidable issues. So its best either to check in advance, or to turn up with multiple documents that you think might satisfy them say, four or five and then just let the officials pick their preferred ones. But what do you know: The bank I use just so happens not to print the customer's address on their statements, nor have their logo on them so needless to say this was also just a slap in the face. You can either log in to your PayPal account to upload your documents or fax them to us. For some important official tasks, like opening a bank account or registering at the DMV, you may well be asked for proof of address, otherwise known as proof of residence. The Secretary of State (or equivalent agency) issues this document to show a business entity has complied with the applicable provisions of the laws of the state, is in good standing, and is authorized to transact for business. Wondering if it's safe to use PayPal for your international money transfer needs or more? Your identification documents will help us validate your information, ensuring that you are the rightful account owner. Learn more and manage your cookies, Fix transaction and account related issues, Join the discussion with PayPal customers, Get help with using any of our PayPal products, Find out how PayPal works for your business. Find out everything here about what is PayPal Pay in 4, and how does it work. What should I do? Is there an alternative? WebPayPal may require all or a combination of the following documents (must be your most recent statement): Proof of Address (POA): Canada Revenue Agency (CRA) statement such as a requirement to pay, installment notice, benefits statement, or Notice of Assessment Canada Pension Plan (CPP) Statement Municipal Property Tax Assessment How to Get a Bank Statement for Official Purposes, How to Open a Bank Account With No Social Security Number. The only restriction so far is that I can't close it, but that still means restricted. For example, your bank statement often will need to be no more thanthree months old and clearly show the issuance date. Therefore bank statements come on monthly basis varying from 1, 2, 3 or 6 months. Tap Complete Verification. WebTransfer money online in seconds with PayPal money transfer. Because the documents you receive will have in printed form on 100gm paper with multiple printing options. By then, your account will be temporarily limited, and you cant send or withdraw money. I asked them what I did wrong and why documents that clearly meet their requirements are being rejected all they could point out is that they all just so happen not to work, because this bit is printed over there and that bit isn't visible the way PayPal expects it and god only knows what else. The point is, such bills are not common in Kenya. Ntium voluum deleniti atque. WebI submitted my most current bank statement for proof of address to resolve my account limitation, but PayPal didn't accept. I have two PayPal accounts under the same company. If you only have an older statement on hand, you can request a more recent one to be mailed to you from the bank, or the organization may accept an electronic bank statement you've printed from your online banking website. If you're thinking about getting a Discover secured credit card, learn more in this article. The information in this publication does not constitute legal, tax or other professional advice from TransferWise Limited or its affiliates. Further, the bank statement must show your current address and name. I'm sorry if this sounds confrontational, but right now I'm sincerely at the end of the rope with PayPal, and I'm sure anyone who's read the previous posts can see why. Utility bill means a gas bill, water bill, phone bill, or electricity bill. WebHi guys! For instance, they might need to be less than a year old, or less than three months. Let me help you find your next house. I spoke with the PayPal staff two times on the phone. Our bank statement templates enable you to submit the required information. That might prove harder if the bills arent in your name, and/or if you dont work. A copy of a government-issued identity document (NRIC or Drivers License or Passport). Further more the interface was very counter-intuitive, and I constantly had to contact staff and ask them what to do because the page wasn't making it clear, said staff also being counter-intuitive at times surely the administration can at least ask their web developers to make everything clearer and more detailed. My latest payout caused a new counter to appear saying "you have 29 days to resolve before your account becomes restricted". ( after you opened your paypal account ) Paypal will ask for ID, it's really annoying, but you should only have to do it Takuto, ok you are ok..As long you never had a bad account , 99.9% they will link it. Ive had some people tell me that even after downloading, the date on the KRA PIN shows the day they first applied for it and not the day they are downloading it. What kind of documentation can I provide to remove my account limitation? PayPal's understanding of what "a few working days" means is radically different from the rest of us. That happened to me. They said it doesn't match the information I have on my account but it does - same bank info and home address. Completely editable Iran Bank Sepah bank statement of high quality, which may be used as a proof of address in many sites. This includes things like mortgage statements, water and electric bills, rental contracts and property tax statements. So that, at the DMV, for instance, thats an important consideration. BTW you can provide any other documents as well (your name and address needs to be there as per paypal account is must). So I don't even know how it doesn't match and won't be accepted. @hana14 Hi and welcome, I can see that @kernowlass has kindly provided you with a list of accepted documents. Thank you Kernowlass. If all of Starts at just $1 per CPM or $0.10 per CPC. The business name on this document must match the full business name with PayPal. Leave the Archive. Out of all the documents I offered, this statement (that was accepted) is the only one that does NOT show my address at all, because that's how the bank generates their statements. We and our partners share information on your use of this website to help improve your experience. The security measure weve put in place is also in line with regulatory requirements to conduct customer due diligence. Because illegal use of these fake bank statements for obtaining any kind of property under false claims will have deemed as a crime. Great for questions about PayPal, transactions and problems! For more information, please see our (I have a bill from hospital. Sure; We get that there are bad guys in the world, the cops need to fight the traffickers and money laundering, PayPal needs to respect the law, bla bla bla however we have no fault in this, nor are us users bureaucratic experts whom can be asked to deal with this sort of thing in a month's notice. Before doing this, however, its worth checking that a printout will be accepted. The solution for Kenyans actually lies with the remaining two options: Bank statement and government-issued document. Documentation Requirements; Purchase transactions: The statements must cover the most recent full two-month period of account activity (60 days, or, if account information is reported on a quarterly basis, the most I believe PayPal absolutely needs to make their criteria more lax, and be much less paranoid with their verification process! Privacy Policy. Great for questions about PayPal, transactions and problems! Confirm that the personal details match what is on your PayPal account before you submit the document, and voila! Typically, you can use documents that prove that you rent or own your place or have utilities set up in your name. It is pertinent that you have the authentic owner of the bank statements and responsible for related legitimate identity details for us to process your replica or fake bank statement. Please see the guide below explaining what documents we can orcannot accept. It is not intended to amount to advice on which you should rely. That doesn't answer my question unfortunately. I would appreciate some input from other users, and if possible a member of the staff looking into this as well. The issue was FINALLY resolved today, after nearly 3 months of struggling with the verification process. However, if you print a statement, the requester may require. WebThe following tips will allow you to fill in Paypal Bank Statement Template easily and quickly: Open the document in the feature-rich online editor by clicking on Get form. Who takes those decisions, who establishes this criteria, who checks those documents, can I even suspect they aren't doing this deliberately to troll users?
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