sky zone cancellation request


You acknowledge that you must maintain a valid payment method on file, and you authorize SKY ZONE and their respective third-party payment processor(s) to charge your payment method for the total price of your membership and for any other fees and charges as and when they are incurred in using your membership, or SKY ZONE products, services, or facilities. Un operador ofrece opciones especficas para una membresa mensual. Thereafter your Program membership will AUTOMATICALLY RENEW AND CONTINUE ON A MONTH-TO-MONTH BASIS IN ACCORDANCE WITH THE AUTOMATIC RENEWAL TERMS SET FORTH IN SECTION 5 BELOW,UNTIL YOU EXPRESSLY CANCEL IT, OR UNTIL WE TERMINATE IT. I understand that, if I cancel my membership agreement within the first seventy-two (72) hours from the date of commencement of my membership agreement using the online cancellation method described in (a) below, I will receive a refund of pre-paid but unused fees. Click to enjoy the latest deals and coupons of Sky Zone and save up to 50% when making purchase at checkout. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL THEORY, EVEN IF THE RELEASEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Adems, para permanecer activo, debe actualizar su fotografa de acuerdo con los procedimientos especificados por SKY ZONE segn corresponda. Restrictions apply including, but not limited to, capacity constraints and other closures. YOU ACCEPT THE SERVICES AS IS. The Program, membership therein, and all prizes, merchandise, sweepstakes, contests, products or services provided through the Program are provided and must be accepted on an as is and as available basis without warranties of any kind. You agree to the personal jurisdiction, subject matter jurisdiction, and venue of these courts. No, Sky Zone does not allow order changes & cancellations. A menos que se especifique lo contrario, la membresa no incluye eventos privados (incluidas fiestas de cumpleaos, fiestas de equipos, eventos corporativos, eventos grupales) o eventos que requieran admisin por separado, o programas como GLOW, restricciones u horarios especiales para nios pequeos. If you would like to cancel during the initial 3-month term after the initial 72-hour period described in Section 6(g) above, you will be charged the remaining balance of your 3-month membership; however, you will continue to have access to the SKY ZONE Location associated with your membership through the end of the initial 3-month period. Additionally, memberships may not be used for commercial purposes. 21. You represent, or acknowledge and agree (as the case may be), that: Grand Rapids, MI 49512. ADDRESS CHANGE: You must promptly report to SKY ZONE in writing a change in your address. 22. Each party shall be responsible for its costs incurred in such arbitration, but the arbitrator shall not have the authority to re-allocate those costs in an award or otherwise. 12. START DATE; RENEWAL. AUTOMATIC RENEWAL TERMS AND CANCELLATION. La cancelacin, suspensin o revocacin de los privilegios de una Ubicacin bajo el Programa debido a la violacin de las polticas o reglas de SKY ZONE, puede, segn el criterio exclusivo de SKY ZONE, resultar en que se le prohba visitar alguna o todas las dems ubicaciones de SKY ZONE sin ningn reembolso de las tarifas prepagadas. ROCKIN JUMP locations are referred to in these Terms as a Location and Locations. Your membership is offered by and has been purchased from the operator of the specific ROCKIN JUMP location from which you purchased your ROCKIN JUMP membership (each, an Operator). CHANGES. If any term, clause or provision of this Section 20 is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section 20 will remain valid and enforceable. DEFY se reserva el derecho, segn su exclusivo criterio, de modificar o actualizar este Contrato y/o cambiar, alterar o descontinuar el Programa, la lista de ubicaciones participantes, servicios de ubicacin, entretenimiento o atracciones, horarios de operacin y cualquier recompensa o programa de estado especial en cualquier momento y sin previo aviso a los miembros ms all de la actualizacin de este Contrato. LOCATION-SPECIFIC MEMBERSHIP. If you would like to cancel during the initial 3-month term after the initial 72-hour period described in Section 6(g) above, you will be charged the remaining balance of your 3-month membership; however, you will continue to have access to the ROCKIN JUMP Location associated with your membership through the end of the initial 3-month period. Failure by SKY ZONE to insist upon strict adherence to any provision of this Agreement on one or more occasions shall not be considered a waiver or deprive SKY ZONE of the right to insist upon strict adherence to that provision or any other provision of this Agreement. Calls are free for Sky Talk customers, but call charges will apply if you do not have a telephone package with Sky. In addition, you agree to defend, indemnify, and hold harmless the Releases from all liabilities, claims, damages, costs, and expenses (including reasonable attorneys fees) that arise out of or are related to your violation of this Agreement. Our notice to you will be sent electronically to the email address associated with your Program membership and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (y) a description in reasonable detail of the nature or basis of the Dispute, and (z) the specific relief that we are seeking. You understand that you may cancel your membership for any reason either by (a) completing the cancellation form at DEFY.COM/MEMBERSHIPS/MEMBERSHIP-CANCELLATION/and clicking Cancel Membership or (b) sending a cancellation request via mail to c/o Member Services Team, at 86 N. University Ave., # 350, Provo, Utah 84061, with your name, membership number, and a request to cancel your membership. Note that Section 20 below contains a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes. Cada cliente que desee actualizar su boleto a una membresa debe estar presente en el momento de la transaccin de actualizacin y solicitar la actualizacin el mismo da de la compra. If we make changes, we will attempt to provide reasonable notice of such changes, such as by sending an email notification or posting an announcement on our website or the website of the Location that issued your Program membership. AUTOMATIC RENEWAL TERMS AND CANCELLATION. Usted entiende que, si no desea que se renueve su membresa, debe cancelarla por lo menos tres (3) das hbiles antes de la prxima fecha de renovacin automtica. The term of your DEFY membership in the Program begins on the date of the purchase of your Program membership (the Start Date) and continues for a period of 90 days. 6. UNDER NO CIRCUMSTANCES SHALL ANY OF THE RELEASEES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE PROGRAM OR YOUR PARTICIPATION THEREIN, INCLUDING, WITHOUT LIMITATION, ANY PROGRAM PRIZES, MERCHANDISE, OR SERVICES MADE AVAILABLE AS PART OF THE PROGRAM. ROCKIN JUMP reserves the right to request additional forms of identification verification. YOU AND SKY ZONE AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THIS AGREEMENT AND THE PROGRAM IS PERSONAL TO YOU AND SKY ZONE AND THAT SUCH DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ARBITRATION AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING. SIN RENUNCIA. You and ROCKIN JUMP agree that this Agreement affects interstate commerce and that the enforceability of this Section 20 shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. ESTA LIMITACIN SE APLICA SI LA PRESUNTA RESPONSABILIDAD SE BASA EN CONTRATO, AGRAVIO, NEGLIGENCIA, RESPONSABILIDAD ESTRICTA U OTRA TEORA LEGAL, INCLUSO SI LA PARTE LIBERADA DE RESPONSABILIDAD HA SIDO ADVERTIDA DE LA POSIBILIDAD DE DICHOS DAOS. I agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to my payment method on file. Cada cliente que desee actualizar su boleto a una membresa debe estar presente en el momento de la transaccin de actualizacin y solicitar la actualizacin el mismo da de la compra. Changes can be made only by updating your information at the Location or by phone. Further, you and SKY ZONE agree that a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals. You agree that the initial one-month term will start on the date of your first payment. 2. This Agreement is governed by the laws of the State of the SKY ZONE Location from which you purchased membership in the Program is located, without regard to the conflicts of laws rules of any jurisdiction. El hecho de que ROCKIN JUMP no insista en el cumplimiento estricto de cualquier disposicin de este Contrato en una o ms ocasiones no se considerar una renuncia ni privar a ROCKIN JUMP del derecho a insistir en el cumplimiento estricto de esa disposicin o cualquier otra disposicin de este Contrato. NO WAIVER. You understand that you may cancel your membership for any reason either by (a) completing the cancellation form at DEFY.COM/MEMBERSHIPS/MEMBERSHIP-CANCELLATION/and clicking Cancel Membership or (b) sending a cancellation request via mail to c/o Member Services Team, at 86 N. University Ave., # 350, Provo, Utah 84061, with your name, membership number, and a request to cancel your membership. Usted acepta que su membresa tendr una vigencia inicial de un mes y luego se renovar automticamente por periodos sucesivos de un mes a menos que y hasta que se cancele. An Operator offers specific options for a monthly membership. Also, to remain active, you must update your photo in accordance with procedures specified by ROCKIN JUMP from time to time. 16. Entiendo que si no deseo que se renueve mi membresa, debo cancelarla por lo menos tres (3) das hbiles antes de la prxima fecha de renovacin automtica. Thereafter your Program membership will AUTOMATICALLY RENEW AND CONTINUE ON A MONTH-TO-MONTH BASIS, IN ACCORDANCE WITH THE AUTOMATIC RENEWAL TERMS SET FORTH IN SECTION 5 BELOW, UNTIL YOU EXPRESSLY CANCEL IT, OR UNTIL WE TERMINATE IT. CIERTOS TRMINOS DE MEMBRESA. Si realizamos cambios, intentaremos proporcionar un aviso razonable de dichos cambios, como enviar una notificacin por correo electrnico o publicar un anuncio en nuestro sitio web o en el sitio web de la Ubicacin que emiti su membresa del Programa. You acknowledge that you must maintain a valid payment method on file, and you authorize SKY ZONE and their respective third-party payment processor(s) to charge your payment method for the total price of your membership and for any other fees and charges as and when they are incurred in using your membership, or SKY ZONE products, services, or facilities. Note that Section 20 below contains a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes. On the next page, find the Cancel Membership button and click on it. Las partes tambin pueden litigar una Disputa en la corte de reclamaciones menores ubicada en el condado de su direccin de facturacin si la Disputa cumple con los requisitos para ser sometida a audiencia en la corte de reclamaciones menores. Las ubicaciones de ROCKIN JUMP se denominan en estos Trminos una Ubicacin y Ubicaciones. IN ANY EVENT, ANY LIABILITY OF ROCKIN JUMP ARISING IN CONNECTION WITH THE PROGRAM WILL BE LIMITED TO THE GREATER OF (A) THE MEMBERSHIP FEES PAID TO ROCKIN JUMP (EXCLUDING TAXES) IN THE PREVIOUS THREE (3) MONTHS, AND (B) ONE HUNDRED DOLLARS($100).THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL THEORY, EVEN IF THE RELEASEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Rated 4.5 out of 5 stars by our customers Award-winning PDF software If you believe that this page should be taken down, please follow our DMCA take down process here . You understand that, if you do not want your membership to renew, you must cancel it at least seventy-two (72) hours before the next automatic renewal date. 1 et seq. Usted debe comprar tiempo de salto adicional a precios regulares. Las membresas no son reembolsables, no son transferibles y siguen siendo propiedad de DEFY. Acepto que la vigencia inicial de un mes comenzar en la fecha de mi primer pago. 12. NO WAIVER. You and SKY ZONE agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. If you would like to cancel during the initial 3-month term during the initial 72-hour period described in Section 6(g) above,complete the cancellation form at DEFY.COM/MEMBERSHIPS/MEMBERSHIP-CANCELLATION/ and click Cancel Membership. Subject to the foregoing, all payments are nonrefundable and there are no refunds or credits for partially used periods. 12. Si algn trmino, clusula o disposicin de esta Seccin 20 se considera invlido o inaplicable, se considerar as en la medida mnima requerida por la ley, y todos los dems trminos, clusulas y disposiciones de esta Seccin 20 seguirn siendo vlidos y aplicables. You must purchase additional jump time at regular prices. 15. Failure by DEFY to insist upon strict adherence to any provision of this Agreement on one or more occasions shall not be considered a waiver or deprive DEFY of the right to insist upon strict adherence to that provision or any other provision of this Agreement. g. you understand that you have the right to cancel this Agreement using the procedure described in Section 5 above within seventy-two (72) hours of the date of commencement of your membership described above to receive a full refund of any pre-paid, but unused fees. LIMITATION OF LIABILITY. YOU ACCEPT THE SERVICES AS IS. The Program, membership therein, and all prizes, merchandise, sweepstakes, contests, products or services provided through the Program are provided and must be accepted on an as is and as available basis without warranties of any kind. PRIVACIDAD: Por favor, revise la Poltica de privacidad de SKY ZONE, que se puede encontrar aqu: https://www.skyzone.com/terms para obtener informacin sobre cmo recopilamos, usamos y divulgamos informacin sobre usted como parte del Programa. 22. EXCEPT FOR DISPUTES IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND SKY ZONE AGREE THAT ANY DISPUTE MUST BE COMMENCED OR FILED BY YOU OR SKY ZONE WITHIN ONE (1) YEAR OF THE DATE THE DISPUTE AROSE, OTHERWISE THE UNDERLYING CLAIM IS PERMANENTLY BARRED (WHICH MEANS THAT YOU AND SKY ZONE WILL NO LONGER HAVE THE RIGHT TO ASSERT SUCH CLAIM REGARDING THE DISPUTE). Refund Policy - Skyzone Hosting Solution Refund Policy Refund Policy According to our Terms of Service: 1.0: You may within 15 calendar days of placing an Order amend or cancel an Order with getting a refund by providing Us with written notice. DURATION OF MEMBERSHIP: All memberships are month to month from the Start Date. DURATION OF MEMBERSHIP: All memberships are month to month from the Start Date. 18. If any term, clause or provision of this Section 20 is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section 20 will remain valid and enforceable. BINDING ARBITRATION; CLASS ACTION WAIVER. Note that Section 20 below contains a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes. ADDITIONAL, AGREEMENTS AND COVENANTS. Este Contrato rige su membresa en el Programa. CIERTOS LMITES Y RESTRICCIONES: 120 minutos El tiempo de salto incluido en su membresa del Programa no se puede combinar con ninguna otra oferta, paquete, descuento o promocin, y cada periodo de salto de 120 minutos es para 120 minutos consecutivos de salto. Memberships are nonrefundable, nontransferable and remain the property of SKY ZONE. 22. 6. 5. Memberships are not valid for private or special events including birthday parties, team parties, corporate events, groups, or other special events or promotions that require a separate admission, such as Glow, Lock-ins and weekend or special toddler times unless otherwise specified. EXCEPT FOR DISPUTES IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND SKY ZONE AGREE THAT ANY DISPUTE MUST BE COMMENCED OR FILED BY YOU OR SKY ZONE WITHIN ONE (1) YEAR OF THE DATE THE DISPUTE AROSE, OTHERWISE THE UNDERLYING CLAIM IS PERMANENTLY BARRED (WHICH MEANS THAT YOU AND SKY ZONE WILL NO LONGER HAVE THE RIGHT TO ASSERT SUCH CLAIM REGARDING THE DISPUTE). The term of your ROCKIN JUMP membership in the Program begins on the date of the purchase of your Program membership (the Start Date) and continues for a period of 90 days. As limited by the FAA, this Agreement and the applicable AAA Rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitrable, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator will not have the authority to conduct a class arbitration or a representative action, which is prohibited by this Agreement.

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